Overview

Grand Metropark Resort Sanya
Best Housekeeping Staff

Yalong Bay National Resort District, Sanya, Hainan, Sanya 572000, China
+86 898 8859 8888

฿ 3,098+

Overall guest ratings

9.4/10 Excellent
Based on 6,560 reviews

Review highlights

  • 8.9
  • 8.9
  • 8.9
  • 6.0

Good to know

  • Professional service
  • Pleasant hotel grounds
  • Friendly service
  • Friendly atmosphere

Nearby

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    Amenities

    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Fitness centre
    • Free parking
    • Playground
    • Pool table
    • Private beach
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    9.4 Excellent
    Based on 6,560 reviews
    • 8.9 "Pool is good."
      9.2 "Clean pool, said 92%."
    • 8.9 "Vibe was good."
      9.7 "97% enjoyed the friendly atmosphere."
      9.5 "95% thought the hotel was luxurious."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      9.2 "92% were happy with the shuttle service."
      8.5 "Housekeeping was great, according to 85%."
      7.8 "78% said the concierge service was amazing."
      7.1 "71% found the restaurant service to be one of the best."
      10.0 "Excellent childcare, thought 100%."
      8.5 "85% were impressed by the valet service."
      7.0 "Lovely pool/beach service, according to 70%."
    • 8.6 "Generally very clean."
      8.3 "83% said rooms were clean."
      9.2 "Clean pool, said 92%."
      9.1 "91% thought it was clean."
    • 8.5 "Comfort level is high."
      9.3 "93% thought rooms were spacious."
      7.8 "78% said the beds were comfortable."
      8.1 "81% thought it was pleasantly quiet."
      8.5 "85% liked the big bathroom."
    • 6.0 "Location is acceptable."
      6.0 "Accessibility to the airport was ok, said 60%."
    • 4.9 "Ugly beach."
    • 4.0 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
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    Overall rating

    9.5 Excellent
    Based on 1,377 reviews
    • 9.4 "Excellent pool."
      9.4 "Clean pool, said 94%."
    • 9.1 "Awesome vibe."
      9.8 "98% enjoyed the friendly atmosphere."
      9.5 "95% thought the hotel was luxurious."
    • 8.7 "Great service."
      8.8 "88% thought the service was very professional."
      9.5 "95% found the staff to be very friendly."
      9.3 "93% were happy with the shuttle service."
      8.1 "Housekeeping was great, according to 81%."
      7.7 "77% said the concierge service was amazing."
    • 8.6 "Generally very clean."
      8.1 "81% said rooms were clean."
      9.4 "Clean pool, said 94%."
      9.1 "91% thought it was clean."
    • 8.4 "Breakfast is good."
    • 6.4 "Location is acceptable."
    • 5.0 "Beach is so-so."
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    Overall rating

    9.4 Excellent
    Based on 4,920 reviews
    • 9.0 "Excellent pool."
      9.4 "Clean pool, said 94%."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      8.7 "Housekeeping was great, according to 87%."
      9.1 "91% were happy with the shuttle service."
      10.0 "Excellent childcare, thought 100%."
      7.5 "75% said the concierge service was amazing."
      7.1 "71% found the restaurant service to be one of the best."
    • 8.8 "Generally very clean."
      8.4 "84% said rooms were clean."
      9.4 "Clean pool, said 94%."
      9.3 "93% thought it was clean."
    • 8.8 "Vibe was good."
      9.7 "97% enjoyed the friendly atmosphere."
      9.8 "98% thought the hotel was luxurious."
    • 8.5 "Comfort level is high."
      9.5 "95% thought rooms were spacious."
      7.7 "77% thought it was pleasantly quiet."
      7.9 "79% said the beds were comfortable."
      8.8 "88% liked the big bathroom."
    • 6.3 "Location is acceptable."
    • 4.9 "Ugly beach."
    • 4.3 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
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    Overall rating

    9.6 Excellent
    Based on 131 reviews
    • 9.1 "Awesome vibe."
      9.8 "98% enjoyed the friendly atmosphere."
      9.6 "96% thought the hotel was luxurious."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
    • 8.7 "Comfort level is high."
      9.4 "94% thought rooms were spacious."
    • 8.3 "Generally very clean."
      8.0 "80% said rooms were clean."
    • 8.0 "Amenities are good."
      7.4 "74% thought the building was wonderful."
    • 5.9 "Location is acceptable."
      5.3 "Reasonably accessible by car, said 53%."
    • 4.8 "Ugly beach."
    View all review categories

    Overall rating

    9.4 Excellent
    Based on 131 reviews
    • 9.1 "Awesome vibe."
      9.6 "96% enjoyed the friendly atmosphere."
      9.6 "96% thought the hotel was luxurious."
    • 9.0 "Excellent pool."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 8.5 "Generally very clean."
    • 8.4 "Comfort level is high."
      9.1 "91% thought rooms were spacious."
    • 6.2 "Location is acceptable."
    • 5.0 "Beach is so-so."
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    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Professional service"
    "Pleasant hotel grounds"
    "Friendly service"
    "Friendly atmosphere"
    data provided by TrustYou

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