Overview

Park Plaza Santiago

Av. Ricardo Lyon, 207, Santiago 751-0190, Chile
+56 2372 4000

฿ 2,928+

Overall guest ratings

8.2/10 Excellent
Based on 1,778 reviews

Review highlights

  • 9.4
  • 9.2
  • 4.6
  • 4.6

Good to know

  • Friendly service
  • Comfortable beds

Nearby

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    About

    Placing you within a 15-minute drive of Palacio de la Moneda and San Cristobal Hill, Park Plaza Santiago offers an airport shuttle (available on request) for USD 80 per vehicle. Guests can indulge in spa services, and Park Lane serves breakfast, lunch, and dinner. There's an indoor pool and a rooftop terrace, and rooms at this upscale hotel offer MP3 docks and 24-hour room service.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Terrace/Patio
    • Facilities for disabled guests
    • Laundry facilities
    • Free Internet
    • Pets not allowed
    • Free valet parking
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 1,653 reviews
    • 9.4 "Incredible bar."
    • 9.2 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.8 "City centre within easy reach, said 88%."
    • 8.3 "Breakfast is good."
    • 7.4 "Good service."
      7.8 "78% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      7.3 "73% said the concierge service was amazing."
    • 5.2 "Average comfort."
      5.1 "Only 51% said rooms were big enough."
    • 4.6 "Not very clean."
      4.8 "52% said rooms were dirty."
      4.0 "60% thought it was rather dirty."
      4.4 "56% said the bathroom was dirty."
      2.0 "Dirty pool, said 80%."
    • 4.6 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      2.6 "74% thought they were poorly maintained."
      4.8 "52% said rooms were dirty."
      0.8 "Air conditioning was criticized by 92%."
      0.2 "For 98%, the rooms looked old."
      1.4 "86% found problems with the furniture."
      4.4 "56% had problems with the shower."
      1.5 "85% thought the tv was sub-standard."
      2.7 "73% criticized the small bathroom."
      4.4 "56% said the bathroom was dirty."
    • 4.2 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      0.7 "93% complained about the elevator."
      0.2 "98% thought the facilities needed updating."
    • 3.8 "Pool is below average."
      2.0 "Dirty pool, said 80%."
    • 3.4 "Vibe wasn't good."
      0.3 "97% criticized the unstylish hotel."
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    Overall rating

    8.3 Excellent
    Based on 1,041 reviews
    • 9.5 "Incredible bar."
    • 9.0 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
    • 8.3 "Breakfast is good."
    • 8.3 "Great service."
      8.2 "82% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      8.1 "81% said the concierge service was amazing."
    • 4.6 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      5.0 "Only 50% said rooms were big enough."
      0.8 "Air conditioning was criticized by 92%."
      4.6 "54% said rooms were dirty."
      0.1 "For 99%, the rooms looked old."
      2.6 "74% thought they were poorly maintained."
      1.5 "85% found problems with the furniture."
      4.9 "51% had problems with the shower."
      1.4 "86% thought the tv was sub-standard."
    • 4.3 "Not very clean."
      4.6 "54% said rooms were dirty."
      4.0 "60% thought it was rather dirty."
    • 4.2 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      0.7 "93% complained about the elevator."
      0.1 "99% thought the facilities needed updating."
    • 3.9 "Vibe wasn't good."
      0.2 "98% criticized the unstylish hotel."
    • 3.3 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    Based on 198 reviews
    • 9.2 "Terrific location."
    • 8.6 "Breakfast is good."
    • 7.5 "Good service."
      7.8 "78% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 5.3 "Average comfort."
    • 4.5 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      0.9 "Air conditioning was criticized by 91%."
      2.6 "74% thought they were poorly maintained."
    • 4.3 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
    • 3.6 "Pool is below average."
    • 3.2 "Horrible vibe."
      0.2 "98% criticized the unstylish hotel."
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    Overall rating

    7.2 Good
    Based on 82 reviews
    • 9.4 "Terrific location."
    • 8.2 "Breakfast is good."
    • 7.1 "Good service."
      7.8 "78% found the staff to be very friendly."
    • 5.1 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 4.8 "Rooms are not good."
      2.5 "75% thought they were poorly maintained."
    • 4.5 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    • 3.3 "Vibe wasn't good."
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    Overall rating

    7.9 Good
    Based on 330 reviews
    • 9.2 "Terrific location."
    • 7.8 "Good breakfast."
    • 7.2 "Tasty food."
    • 7.2 "Good service."
      7.4 "74% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 5.0 "Average comfort."
      5.1 "Only 51% said rooms were big enough."
    • 4.5 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      2.5 "75% thought they were poorly maintained."
      0.2 "For 98%, the rooms looked old."
      0.9 "Air conditioning was criticized by 91%."
    • 4.0 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    • 3.9 "Not very clean."
    • 3.2 "Horrible vibe."
      0.3 "97% criticized the unstylish hotel."
    • 3.0 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    "Comfortable beds"
    data provided by TrustYou

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