Overview

Mercure Santiago Centro

Alameda Bernardo O'Higgins, 632, , Santiago, Chile
+56 225 956 622

฿ 2,613+

Overall guest ratings

8.0/10 Good
Based on 1,260 reviews

Review highlights

  • 9.1
  • 8.4
  • 7.9
  • 4.9

Good to know

  • Friendly service

Nearby

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    About

    The Mercure Santiago Centro hotel is close to Santiago's main attractions, such as Plaza de Armas, the Metropolitan Cathedral, the Palacio de La Moneda, the Mercado Central, the Museo Chileno de Arte Precolombino and the Municipal Theater. The hotel is only 33 yards from Santa Lucía metro station and 11.2 miles from Santiago International Airport. The hotel boasts comprehensive facilities for both leisure and business trips, with 142 rooms, a pool, bar, restaurant, fitness center and meeting/events rooms.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Express check out
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Ski shuttle (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 1,260 reviews
    • 9.1 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.4 "Breakfast is good."
    • 7.9 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 6.2 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
    • 4.9 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      4.1 "59% said rooms were dirty."
      1.3 "Air conditioning was criticized by 87%."
      1.5 "85% thought they were poorly maintained."
      3.1 "69% had problems with the shower."
      2.1 "79% found problems with the furniture."
      2.5 "75% criticized the small bathroom."
      3.3 "67% said the bathroom was dirty."
      3.5 "65% were disappointed with the minibar."
    • 4.5 "Not very clean."
      4.1 "59% said rooms were dirty."
      4.3 "57% thought it was rather dirty."
      3.3 "67% said the bathroom was dirty."

    Overall rating

    7.9 Good
    Based on 718 reviews
    • 9.0 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 8.6 "Breakfast is good."
    • 7.9 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 6.2 "Internet is average."
      5.4 "54% thought the wifi quality was ok."
    • 4.2 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      3.4 "66% said rooms were dirty."
      1.2 "88% thought they were poorly maintained."
      1.2 "Air conditioning was criticized by 88%."
      3.2 "68% had problems with the shower."
      2.3 "77% found problems with the furniture."
      4.7 "For 53%, the rooms looked old."
      2.8 "72% said the bathroom was dirty."
    • 3.7 "Not very clean."
      3.4 "66% said rooms were dirty."
      4.6 "54% thought it was rather dirty."
      2.8 "72% said the bathroom was dirty."

    Overall rating

    8.1 Excellent
    Based on 163 reviews
    • 8.5 "Location is great."
      10.0 "Near to public transport, according to 100%."
    • 8.3 "Breakfast is good."
    • 7.6 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 5.8 "Average comfort."
    • 5.2 "Rooms are ok."
    • 4.7 "Not very clean."
      4.5 "55% said rooms were dirty."

    Overall rating

    8.1 Excellent
    Based on 378 reviews
    • 9.1 "Terrific location."
    • 8.1 "Breakfast is good."
    • 8.0 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 7.1 "Good amenities."
      7.0 "70% thought the building was wonderful."
    • 6.3 "Food is average."
    • 6.2 "Internet is average."
      5.4 "54% thought the wifi quality was ok."
    • 4.7 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      1.6 "84% thought they were poorly maintained."
      3.8 "62% said rooms were dirty."
      1.8 "82% found problems with the furniture."
    • 4.0 "Not very clean."
      3.8 "62% said rooms were dirty."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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