Overview

S.J. Suites Hotel

Fortaleza N 253, San Juan 901, Puerto Rico
+1 787 725 1351

฿ 3,794+

Overall guest ratings

6.8/10 Good
Based on 343 reviews

Review highlights

  • 9.7
  • 9.1
  • 4.3
  • 3.5

Good to know

  • Clean rooms
  • Great reception
  • Friendly service

Nearby

    show all

    About

    S.J. Suites Hotel puts you in a great location, within just a 10-minute walk of La Fortaleza - Palacio de Santa Catalina and San Juan Cathedral. Free WiFi is an added perk, and guests looking to stay active can check out the nearby kayaking and scuba diving. Nice touches like pillowtop beds with Egyptian cotton sheets and down comforters are offered up in all rooms.

    Less More
    Hotels.com

    Amenities

    • Parking
    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Air-conditioned
    • Concierge service
    • No smoking
    • Express check out
    • Cable or satellite TV
    • 24 Hour Front Desk
    • Pets not allowed
    • Storage available
    Less More
    Reviews

    Guest reviews

    Overall rating

    6.8 Good
    Based on 343 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      7.0 "Housekeeping was great, according to 70%."
    • 8.6 "Food is delicious."
    • 4.3 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
    • 3.5 "Rooms are not good."
      4.6 "54% complained about the bathroom."
      3.3 "67% didn't like the uncomfortable beds."
      2.9 "Air conditioning was criticized by 71%."
      1.0 "90% thought they were poorly maintained."
      1.0 "90% found problems with the furniture."
      3.8 "For 62%, the rooms looked old."
      3.3 "67% had problems with the shower."
      3.3 "67% were unhappy with the view."
      0.0 "100% thought the tv was sub-standard."
    • 2.5 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      0.0 "100% didn't like the architecture."
      0.0 "100% thought the facilities needed updating."
    • 1.3 "Awful breakfast."
    View all review categories

    Overall rating

    7.2 Good
    Based on 322 reviews
    • 9.7 "Terrific location."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
    • 5.3 "Average comfort."
    • 4.8 "Internet is poor."
      4.8 "52% said the wifi quality was bad."
    • 3.2 "Awful rooms."
      4.5 "55% complained about the bathroom."
      3.0 "70% didn't like the uncomfortable beds."
      0.8 "92% thought they were poorly maintained."
    • 2.5 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."

    Overall rating

    6.7 Good
    Based on 20 reviews
    • 9.8 "Terrific location."
    • 3.4 "Rooms are not good."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Great reception"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    More

    Photos
    Map

    Map

    Close