Overview

Hotel Plaza De Armas Old San Juan

202 San Jose St, San Juan 00901, Puerto Rico
+1 787 722 9191

฿ 3,253+

Overall guest ratings

7.3/10 Good
Based on 755 reviews

Review highlights

  • 9.4
  • 2.9
  • 2.7
  • 2.7

Nearby

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    About

    Hotel Plaza de Armas Old San Juan is a unique colonial property located in the historical district of Old San Juan. This historic property has the charm and personality to enamor any traveler looking to be surrounded by museums, historic attractions and great nightlife.

    Public areas of the property are equipped with complimentary wireless Internet access, complimentary area shuttle stop within 1 minute from the hotel is available as well as a taxi line across the street. This Victorian property also offers tour/ticket assistance, multilingual staff, and concierge services.

    Hotel Plaza De Armas Old San Juan is a smoke-free property.

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    Hotel Plaza De Armas Old San Juan

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Concierge service
    • No smoking
    • Restaurant
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Pets not allowed
    • Storage available
    • Towels
    • Soap and shampoo provided
    • Internet
    • Parking
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    Based on 755 reviews
    • 9.4 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.5 "Easily accessible by car, said 75%."
      10.0 "City centre within easy reach, said 100%."
    • 9.0 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      9.4 "94% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
    • 2.9 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
    • 2.7 "Awful rooms."
      1.7 "83% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      4.3 "57% didn't like the uncomfortable beds."
      3.4 "66% said rooms were small."
      0.8 "92% had problems with the shower."
      3.1 "69% found problems with the furniture."
      2.6 "For 74%, the rooms looked old."
      1.1 "89% thought the tv was sub-standard."
      4.3 "57% said the bathroom was dirty."
      4.0 "60% didn't like the balcony."
    • 2.7 "Awful breakfast."
    • 2.2 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      1.1 "89% complained about the elevator."
      0.5 "95% thought the facilities needed updating."

    Overall rating

    7.3 Good
    Based on 483 reviews
    • 9.5 "Terrific location."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.4 "Great service."
      10.0 "100% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 3.9 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
      4.7 "For 53%, the lobby entrance was sub-standard."
      3.1 "69% criticized the plain hotel."
    • 2.8 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
    • 2.7 "Awful rooms."
      1.6 "84% complained about the bathroom."
      4.4 "56% didn't like the uncomfortable beds."
      0.9 "91% thought they were poorly maintained."
      3.4 "66% said rooms were small."
      0.8 "92% had problems with the shower."
      3.4 "66% found problems with the furniture."
      2.8 "For 72%, the rooms looked old."
    • 2.6 "Awful breakfast."
    • 2.1 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      1.1 "89% complained about the elevator."
      0.6 "94% thought the facilities needed updating."
      4.7 "For 53%, the lobby entrance was sub-standard."
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    Overall rating

    7.5 Good
    Based on 45 reviews
    • 9.5 "Terrific location."
    • 9.1 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 3.7 "Vibe wasn't good."
    • 3.3 "Not very comfortable."
    • 2.4 "Awful rooms."
    • 2.2 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."

    Overall rating

    7.7 Good
    Based on 226 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 9.3 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
    • 4.1 "Not very comfortable."
      1.8 "82% thought it was too noisy."
      4.4 "56% didn't like the uncomfortable beds."
      3.9 "Air conditioning was criticized by 61%."
      3.6 "64% said rooms were small."
    • 3.2 "Awful rooms."
      2.2 "78% complained about the bathroom."
      4.4 "56% didn't like the uncomfortable beds."
      3.9 "Air conditioning was criticized by 61%."
      1.2 "88% thought they were poorly maintained."
      3.6 "64% said rooms were small."
      4.8 "52% said the bathroom was dirty."
    • 3.0 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
    • 2.5 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      1.2 "88% complained about the elevator."
      0.4 "96% thought the facilities needed updating."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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