Overview

El Cervantes Hotel
Best Reception

329 Calle Del Recinto Sur, San Juan 00901, Puerto Rico
+1 787 724 7722

฿ 6,568+

Overall guest ratings

8.6/10 Excellent
Based on 936 reviews

Review highlights

  • 9.6
  • 9.3
  • 5.6
  • 2.1

Good to know

  • Comfortable beds
  • Friendly service

Nearby

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    About

    El Cervantes Hotel puts you in a great location, within just a 10-minute walk of La Fortaleza - Palacio de Santa Catalina and Castillo de San Cristobal. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, San Juan Cathedral and San Juan Gate are within a 15-minute walk.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Concierge service
    • No smoking
    • Parking
    • Air-conditioned
    • Safe
    • Storage available
    • Bar/Lounge
    • Restaurant
    • Pets not allowed
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 936 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      8.9 "89% said the reception staff was great."
      8.8 "Management was excellent, said 88%."
    • 9.3 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      7.8 "Easily accessible by car, said 78%."
      10.0 "City centre within easy reach, said 100%."
    • 5.6 "Breakfast is mediocre."
    • 5.3 "Rooms are ok."
      5.9 "For only 59%, the bathroom was ok."
      6.4 "Only 64% said rooms were big enough."
      6.7 "Only 67% said rooms were clean enough."
      6.4 "Only 64% said the rooms were modern."
      6.7 "67% thought the bathroom was big enough."
    • 5.0 "Average comfort."
      6.4 "Only 64% said rooms were big enough."
      6.7 "67% thought the bathroom was big enough."
    • 2.1 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."

    Overall rating

    8.6 Excellent
    Based on 692 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 9.3 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      7.5 "Easily accessible by car, said 75%."
    • 5.7 "Breakfast is mediocre."
    • 5.3 "Rooms are ok."
      5.8 "For only 58%, the bathroom was ok."
      6.2 "Only 62% said rooms were big enough."
      6.4 "Only 64% said the rooms were modern."
      6.6 "66% thought the bathroom was big enough."
    • 4.7 "Not very comfortable."
      1.7 "83% thought it was too noisy."
      0.8 "Air conditioning was criticized by 92%."
    • 1.9 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."

    Overall rating

    8.7 Excellent
    Based on 187 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
    • 9.0 "Terrific location."
    • 5.7 "Breakfast is mediocre."
    • 5.5 "Vibe was decent."
      5.2 "Only 52% thought, the hotel was modern."
    • 4.9 "Rooms are not good."
      1.7 "83% thought they were poorly maintained."
    • 4.6 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
    • 2.5 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    Based on 56 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.5 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 5.9 "Vibe was decent."
    • 5.5 "Rooms are ok."
      6.1 "For only 61%, the bathroom was ok."
    • 5.4 "Breakfast is mediocre."
    • 4.5 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
    • 2.1 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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