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Extended Stay America - San Jose - Airport

55 East Brokaw Road, San Jose, CA 95112, United States
+1 408 453 3000

฿ 3,945+

Overall guest ratings

5.8/10 OK
Based on 334 reviews

Review highlights

  • 8.7
  • 4.2
  • 3.9
  • 3.9

Good to know

  • Good access to airport

Nearby

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    About

    Just 1.3 mi (2.1 km) from the airport, Extended Stay America San Jose - Airport puts you within a 10-minute drive of California's Great America and Santa Clara University. You can get a morning swim in at the outdoor pool, and the spa tub makes for a relaxing end to the day. Rooms feature conveniences like kitchens, along with flat-screen TVs and free WiFi.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Air-conditioned
    • 24 Hour Front Desk
    • Fitness centre
    • Free parking
    • Non-smoking rooms available
    • Business centre
    • Laundry facilities
    • Outdoor pool
    • Express check out
    • Kitchen/Kitchenette
    • Free long-term parking
    • Storage available
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    5.8 OK
    Based on 334 reviews
    • 8.7 "Location is great."
      10.0 "Good access to the airport, said 100%."
      10.0 "Great parking, according to 100%."
    • 4.2 "Rooms are not good."
      4.0 "60% said rooms were dirty."
      4.6 "54% didn't like the uncomfortable beds."
      1.7 "83% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      3.3 "For 67%, the rooms looked old."
      1.5 "Air conditioning was criticized by 85%."
      1.1 "89% were disappointed with the minibar."
      1.1 "89% thought the tv was sub-standard."
      0.0 "100% said the bathroom was dirty."
    • 3.9 "Not very clean."
      4.0 "60% said rooms were dirty."
      3.9 "61% thought it was rather dirty."
      0.0 "100% said the bathroom was dirty."
    • 3.9 "Service is below average."
      3.2 "68% indicated the reception staff was not good."
      4.6 "54% thought the service was unprofessional."
      0.0 "100% complained about the shuttle service."
      1.4 "Bad housekeeping, according to 86%."
    • 3.7 "Breakfast is below average."
    • 1.8 "Disappointing internet connection."
      0.0 "100% said the wifi quality was bad."
      4.0 "60% thought it was overpriced."

    Overall rating

    6.4 Good
    Based on 73 reviews
    • 4.8 "Not very comfortable."
      4.8 "52% didn't like the uncomfortable beds."
    • 4.4 "Rooms are not good."
      4.8 "52% didn't like the uncomfortable beds."
    • 3.8 "Service is below average."
    • 3.6 "Breakfast is below average."

    Overall rating

    5.7 OK
    Based on 170 reviews
    • 8.9 "Location is great."
    • 3.9 "Service is below average."
      4.8 "52% found the staff to be unfriendly."
    • 3.8 "Rooms are not good."
      3.5 "65% said rooms were dirty."
      4.4 "56% didn't like the uncomfortable beds."
      1.5 "85% complained about the bathroom."
      4.9 "51% were unsatisfied with the kitchenette."
      1.0 "90% thought they were poorly maintained."
    • 3.4 "Not very clean."
      3.5 "65% said rooms were dirty."
      3.7 "63% thought it was rather dirty."
    • 3.3 "Breakfast is below average."

    Overall rating

    5.1 OK
    Based on 60 reviews
    • 8.7 "Location is great."
    • 4.3 "Not very comfortable."
      3.8 "62% thought it was too noisy."
    • 4.2 "Service is below average."
    • 4.1 "Not very clean."
      4.2 "58% said rooms were dirty."
    • 4.0 "Rooms are not good."
      4.2 "58% said rooms were dirty."

    Overall rating

    7.1 Good
    Based on 30 reviews
    • 5.4 "Average comfort."
    • 4.9 "Rooms are not good."
      4.7 "53% said rooms were dirty."
    • 4.6 "Not very clean."
      4.7 "53% said rooms were dirty."
    • 3.9 "Service is below average."
    Good to know
    "Good access to airport"
    data provided by TrustYou

    Recent reviews

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