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The Westin St. Francis San Francisco on Union Square

335 Powell Street, San Francisco, CA 94102, United States
+1 415 397 7000

฿ 6,153+

Sat 10/12 Check in
Sun 11/12 Check out

Overall guest ratings

8.2/10 Excellent
Based on 5,186 reviews

Review highlights

  • 9.3
  • 7.6
  • 5.4
  • 4.5

Good to know

  • Comfortable beds
  • Great shopping

Nearby

    show all

    About

    Timeless yet modern, The Westin St. Francis San Francisco on Union Square has a vibrant, iconic destination in San Francisco. The only hotel directly located on Union Square, it’s steps from cable cars, and only a short walk from the Financial District, Chinatown and Moscone Convention Center. Renowned for its legendary service and boasts luxurious guest rooms with sweeping views of the San Francisco skyline, fine dining world-class shopping, theatres and art galleries. The Imperial Floor, an elegant private-party venue 32 floors above the city, promises spectacular views.

    Less More The Westin St. Francis San Francisco on Union Square

    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • A/V equipment hire
    • Business centre
    • Car hire
    • Childrens programmes
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Safe
    • Internet (surcharge)
    • Parking (surcharge)
    • Steam room
    • Storage available
    • Wedding services
    • Wi-Fi
    • Gift shop
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 5,186 reviews
    • 9.3 "Terrific location."
    • 7.6 "Good service."
    • 5.9 "Average cleanliness."
    • 5.6 "Food is average."
    • 5.6 "Rooms are ok."
    • 5.4 "Vibe was decent."
    • 4.5 "Internet is poor."
    • 3.9 "Breakfast is below average."
    • 3.4 "Value below average."
    View all review categories

    Overall rating

    8.3 Excellent
    Based on 2,644 reviews
    • 8.9 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.3 "Easily accessible by car, said 93%."
      9.3 "City centre within easy reach, said 93%."
    • 7.6 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      7.6 "76% said the concierge service was amazing."
      7.3 "Hotel security was great, thought 73%."
    • 5.7 "Average amenities."
      5.7 "57% thought the building was acceptable."
      6.3 "63% considered the lobby entrance to be so-so."
      6.4 "64% said the elevator was ok."
      5.8 "58% said the architecture was not spectacular."
    • 5.6 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
    • 5.3 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
      6.4 "64% thought the cleanliness of the hotel was average."
    • 5.3 "Average comfort."
    • 5.3 "Bar is ok."
    • 4.1 "Internet is poor."
      4.5 "55% thought it was overpriced."
      3.4 "66% said the wifi quality was bad."
    • 3.5 "Breakfast is below average."
      2.0 "80% said the breakfast was too expensive."
    • 2.3 "Terrible value."
      4.5 "55% thought it was overpriced."
      2.0 "80% said the breakfast was too expensive."
      1.0 "The price was too high for 90%."
    View all review categories

    Overall rating

    8.2 Excellent
    Based on 1,711 reviews
    • 9.0 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      8.9 "City centre within easy reach, said 89%."
      9.4 "Easily accessible by car, said 94%."
    • 6.9 "Service is ok."
      6.0 "60% said the reception staff was ok."
      6.2 "Only 62% thought the service was professional."
      5.9 "Housekeeping was ok, according to 59%."
      6.8 "68% found the room service acceptable."
    • 6.1 "Rooms are ok."
      6.2 "Only 62% said rooms were big enough."
      5.5 "Only 55% said rooms were clean enough."
    • 5.8 "Bar is ok."
    • 5.7 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
      6.9 "69% thought the cleanliness of the hotel was average."
    • 5.5 "Vibe was decent."
      6.4 "64% considered the lobby entrance to be so-so."
    • 5.0 "Food is average."
    • 4.5 "Internet is poor."
      4.9 "51% thought it was overpriced."
      3.9 "61% said the wifi quality was bad."
    • 3.7 "Breakfast is below average."
      2.1 "79% said the breakfast was too expensive."
    • 3.3 "Value below average."
      4.9 "51% thought it was overpriced."
      2.1 "79% said the breakfast was too expensive."
    View all review categories

    Overall rating

    8.1 Excellent
    Based on 259 reviews
    • 9.5 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
    • 7.7 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 6.1 "Average amenities."
      6.0 "60% thought the building was acceptable."
      6.3 "63% considered the lobby entrance to be so-so."
      5.6 "56% said the architecture was not spectacular."
      6.5 "65% said the elevator was ok."
    • 5.8 "Food is average."
    • 5.7 "Bar is ok."
    • 5.6 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 5.2 "Vibe was decent."
      6.3 "63% considered the lobby entrance to be so-so."
    • 5.2 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
      5.3 "Only 53% said rooms were clean enough."
    • 4.5 "Internet is poor."
    • 4.0 "Value below average."
    View all review categories

    Overall rating

    7.8 Good
    Based on 570 reviews
    • 9.6 "Terrific location."
      9.3 "93% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
    • 7.1 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 6.0 "Average amenities."
      6.0 "60% thought the building was acceptable."
      6.2 "62% considered the lobby entrance to be so-so."
    • 5.8 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 5.4 "Food is average."
    • 4.4 "Rooms are not good."
      4.4 "56% said rooms were small."
      1.8 "82% thought they were poorly maintained."
      3.3 "67% complained about the bathroom."
      2.0 "For 80%, the rooms looked old."
      1.9 "81% found problems with the furniture."
    • 4.2 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
    • 4.2 "Internet is poor."
      4.7 "53% thought it was overpriced."
      3.5 "65% said the wifi quality was bad."
    • 3.8 "Breakfast is below average."
    • 3.7 "Value below average."
      4.7 "53% thought it was overpriced."
    View all review categories
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Comfortable beds"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

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