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El Capitan Hotel

2361 Mission Street, San Francisco, CA, United States
+1 415 695 1597

฿ 1,669+

Mon 12/12 Check in
Tue 13/12 Check out

Overall guest ratings

4.9/10 OK
Based on 932 reviews

Review highlights

  • 6.8
  • 6.8
  • 2.7
  • 2.5

Nearby

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    About

    With a stay at El Capitan Hotel, you'll be centrally located in San Francisco, convenient to Mission Dolores and Twin Peaks. This hotel is close to Union Square and University of San Francisco.

    Rooms

    Make yourself at home in one of the 89 guestrooms. Complimentary wireless Internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards.

    Amenities

    Take advantage of recreation opportunities such as a nightclub, or other amenities including complimentary wireless Internet access and tour/ticket assistance.

    Business, Other Amenities

    Featured amenities include a business center, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is available for a surcharge.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Parking
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • ATM on-site
    • Business centre
    • Concierge service
    • Night club
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    4.9 OK
    Based on 932 reviews
    • 6.8 "Location is acceptable."
    • 6.8 "Internet is average."
    • 5.8 "Breakfast is mediocre."
    • 5.6 "Service is ok."
    • 2.7 "Awful rooms."
    • 2.5 "Generally quite dirty."
    • 1.9 "Terrible amenities."
    View all review categories

    Overall rating

    5.1 OK
    Based on 559 reviews
    • 6.9 "Internet is average."
    • 6.6 "Average value."
    • 6.6 "Location is acceptable."
    • 5.8 "Service is ok."
      6.2 "Only 62% found the staff to be friendly enough."
      5.6 "56% said the reception staff was ok."
    • 5.4 "Breakfast is mediocre."
    • 2.9 "Quite uncomfortable."
      4.3 "57% didn't like the uncomfortable beds."
      2.5 "75% said rooms were small."
      2.9 "71% thought it was too noisy."
      0.0 "Air conditioning was criticized by 100%."
    • 2.1 "Awful rooms."
      1.3 "87% complained about the bathroom."
      2.0 "80% said rooms were dirty."
      0.7 "93% said the bathroom was dirty."
      0.3 "97% thought they were poorly maintained."
      4.3 "57% didn't like the uncomfortable beds."
      1.3 "87% had problems with the shower."
      2.5 "75% said rooms were small."
      0.0 "Air conditioning was criticized by 100%."
      1.9 "For 81%, the rooms looked old."
    • 1.9 "Generally quite dirty."
      2.0 "80% said rooms were dirty."
      0.7 "93% said the bathroom was dirty."
      1.8 "82% thought it was rather dirty."
    • 1.6 "Terrible amenities."
      1.6 "84% thought the building wasn't nice."
      0.3 "97% complained about the elevator."
    View all review categories

    Overall rating

    3.7 Mediocre
    Based on 111 reviews
    • 6.5 "Location is acceptable."
    • 5.6 "Service is ok."
    • 3.1 "Quite uncomfortable."
    • 2.5 "Generally quite dirty."
      2.7 "73% said rooms were dirty."
    • 2.4 "Awful rooms."
      2.7 "73% said rooms were dirty."
      1.5 "85% complained about the bathroom."

    Overall rating

    4.7 OK
    Based on 9 reviews
    • 2.6 "Awful rooms."

    Overall rating

    5.6 OK
    Based on 251 reviews
    • 7.0 "Good location."
    • 6.8 "Internet is average."
    • 5.8 "Service is ok."
      6.3 "Only 63% found the staff to be friendly enough."
    • 3.4 "Rooms are not good."
      3.0 "70% said rooms were dirty."
      1.6 "84% complained about the bathroom."
      1.1 "89% said the bathroom was dirty."
      4.3 "57% didn't like the uncomfortable beds."
      3.6 "64% said rooms were small."
      0.3 "97% thought they were poorly maintained."
    • 2.7 "Generally quite dirty."
      3.0 "70% said rooms were dirty."
      1.1 "89% said the bathroom was dirty."
    data provided by TrustYou

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