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there was a bad smell in the room and sound of air conditioning system in the hole was very high.
The staff was excellent, our room was comfortable, the jacuzzi was perfect, and breakfast was great!
- All hotel personnel were professional and very nice - Hotel was clean - Wi-Fi was free and relatively fast - No surprises or disappointments - Room and hotel decor was just OK
Everyone who worked there was nice. And the room was very clean and plenty of space We were not told that was going to be a $75.00 extra charge for our pets which was not cool after I called and said that there will be pets coming with me prior to me showing up.
Breakfast was fresh and good.
Great location for visiting UCSD. Breakfast was good and service great. Beds and bathroom were very good. Free cookies and beverages in lobby. Easy walk to Chili's restaurant. Reasonable price for all. Desk person at check-in could have been more "welcoming", acted more like he was just waiting for his shift to end. Hallway decor looks surprisingly dated compared to exterior.
Location was good. The breakfast was very good. We were given a handicap room, which we did not need. There was a wall outside our window so we had no view. There was no tub. The shower drained into the middle of the bathroom floor.
Loved the hotel. Just there weren't any restaurants around that stayed open past 10:30
rooms felt clean and modern No parking
Everything! We were expecting such an amazing stay. As soon as we walked in, we were in awe with the modern, yet contemporary feel. The front desk host was also nice as can be. NA
The bed was very comfortable, breakfast was very good The main entrance and lobby area is under construction this includes the proper restaurant and bar area. We were not aware of this when booking. This made navigating around the place a bit of a challenge, the make shift restaurant bar was in a banquet room. Construction noise carried on even on the Sunday
Breatkfast, Clean room, friendly staff - No Sandal available nor even offers in front desk, while they have pool and Jacuzzi. - Hotel is over priced for what it offers
large room weird layout to access elevator
Hotel was newly remodeled & updated ! Lovely new decor. Location was meant for the business traveler. Nothing within walking distance. Room smelled of cigarette smoke. Saw several guests smoking on balacanies & smell wafted into rooms. Pool was very noisy at night. Voices echoed & sound carried into interior rooms.
I liked the quietness and cleanliness of the facilities. Check-in was a long wait and the staff forgot to reset alarm clocks. The alarm clock in our room went off at 6 am.
The room was clean and it was quiet at night.
Computer, printer & wifi available. Hot breakfast every day. Comfortable bed & pillows. Light dinner on Tu, W, Th. Free shuttle during business hours for 5 min-trips. Coffee & "pantry" available 24/7 Daily dinner would be great. Extended shuttle would be great- for fee would even be ok. Some items in kitchen were dirty. "Suite" was actually "studio", but it didn't bother me since I didn't share it. Would have liked better selection of food in "the pantry", but at least it was open 24/7.
Booking policy does not allow for cancellations.
Clean spacious rooms. Great amenities! Very nice staff. Free parking. Nothing!
Staff was friendly and helpful. The door to the bathroom didn't seal and there was a gap that let light, sounds and smells escape. The mattress on the pull out sofa was the worst we have ever had. Springs protruded and could be felt. After a sleepless night, we did ask for an air mattress to lay on top of the sofa bed mattress and that helped.
The staff was great. A lot of space in the room. The bed could have been more comfortable. The sofa bed was not comfortable and the linens for the sofa bed didn't seem fresh.
value overly thin walls. you could hear EVERYTHING....even people coughing through the walls. It was horrible. The beds state they are queen, but there is no way they were queens...more like fulls.
Good breakfast spread Poor to no housekeeping help during evening hours. No service in term of getting toiletries after morning hours
I think it's overpriced
Room was clean with many amenities. Staff was courteous and helpful. Would gladly stay there again.
Loved pool and hot tub
This is a really good hotel. The breakfast is good and the rooms are really nice. If be happy to stay here again.
I was able to check in at 1pm. Room was spacious and clean. Free breakfast, free parking and free wifi make it a true value.
Well kept clean, ac, breakfast!
I was disappointed to see that I had inadvertently reserved a smoking room. Gladys went to an extra effort to get me moved into a non-smoking room. We were there for 5 nights and being in a non-smoking room made a huge difference in the quality of our stay.
I traveled with a friend and we reserved two rooms. One of the rooms was handicapped accessible and both were to be non smoking. The accessible room had a terrible odor of smoke and my friend asked to be moved to another room. They found a lower level room for her, but it was not accessible. My friend managed, but we were disappointed that the room was not as we reserved it.
We reserved a non-smoking room. It reeked of smoke. Extended Stay had put us in a non-smoking room, but apparently someone smoked anyway. The staff kindly moved us to a different room.