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Staff was disinterested in providing good service.
Wonderful views! Great beaches, pools, restaurants, bars and activities. We were only there for one evening and then in to another leg of our trip. I would like to stay longer next time. The room was in need of some TLC. The baseboards, light switches and walls are badly beaten up. This will not stop me from staying there again. Every other area of the property is wonderful.
The hotel was in a nice location and nicely setup They have lot of mosquitoes all over resort and even inside the rooms. The rooms are old and need renovation
Swimming pools are great with the view of the sunset. They have 5 restaurants and not a great selection on the menu and very pricey. You need a car if you're going to stay at that the Frenchman's reef. Average price for a taxi was anywhere from $8 to $14. Luggage is $4 a piece.
After a long day of travel it was nice to pull into a resort that was all inclusive. There was no need to leave the premises There were some signs of deferred maintenance
Activities included in the resort fee for adults and children are excellent. Water aerobics, trivia games, yoga classes, parrot show, etc. Food prices on the property are pretty high given the average quality. The standout is Havana Blue which is on the reef side and privately operated --- the food there is excellent!
I'm an owner and spent my 3rd week here at the end of October. The rooms are very nice. We have a 2 bedroom, both of which are roomy with adjacent bathrooms and balconies. The Living Room/Dining Room/Kitchen are in the middle of the unit, providing additional privacy between the bedrooms if needed. I do recommend renting a car. I had no problem with driving on the left side (just remember to stay close to the left side of the road). The steering wheel is situated as in mainland US. There are plenty of taxis to get you where you want to go, but a car may be more economical. We paid $80 in taxi fees for 4 people to go out to dinner. We only did it so we didn't have to be concerned if we drank. The beach at the Cove is nice, but you need to be careful of sea urchins. To the right of the dock, there are rocks near the beach that you need to get over to get to where it's sandy under the water. This is where I had an encounter with a sea urchin. It's sandier on the left side of the dock. ...
Stayed in Nov of 2009.The setting is beautiful and the villas are exceptional. Well equiped and spacious. Food is very expensive but with the kitchenette we were able to fix some meals in the room. The location is secluded and private but that can also be a problem with transportation. Suggest renting a car but be prepared to drive on the left side. With it being still under construction going back and forth to the hotel will be more converient in days to come. There will be carts to transport guests. In some of the eateries the menus were very limited but the portions were huge and very tasty. We will definitely go back.
Stayed in the villas at ''The Cove''. If you need a lot of space--this works. Great for traveling with very young children and even a nanny. You can also set up an account at the adjoining marriot hotel and go to the beach at morningstar. The cove is not very caribean in style. Our room had granite counters and furnishings found in any Marriot--not very island-ish. We also stayed in Morningstar beachside. We preferred that location for its ambiance.
Staff are always great, friendly and attentive! Rooms could use a little updating
The staff is extremely nice! They upgraded our room to a balcony with a view since it was our first time there. Which was pretty awesome. And the snorkeling is great at the hotel, absolutely beautiful. the hotel is very average. It's pretty outdated, the hot water didn't work the first night then the next few nights it would work for about 10 mins. The room was incredibly humid, our clothes in our suitcase were not just damp but wet. The bed is not that comfortable and the food was very overpriced and very average. ONE empanada was 14 dollars. I don't feel that for the price you are getting a whole lot. But overall you aren't staying in your room often so we had a great time
From beginning to end the staff was amazing! The food is second to none and the location is beautiful! I guess our room could use a little updating, but overall was nice.
The onsite water activities that is available and heavenly days Sailing boat option. Two nearby restaurants by hotel. Bathroom toiletries could of been better. Like travel size shampoo and soaps for one time/ individual use
Restaurant personnel unfriendly. Beach awful
The outdoor areas are beautiful. The staff is very nice. There is so much to see and do at the Resort. The restaurants are very nice and the food is very good. The free beach equipment was a lot of fun. Our room could have used some updates.
The staff was very welcoming and helpful. The amenities and number of activities you can do on site was great. The restaurants were par. ok food, nothing to write home about. The views were beautiful and the facilities were clean. The water pressure in our shower was sub par and it made for cleaning off after the beach difficult. The carnival night which was advertised as very fun and a great time was not really all that exciting. I probably would have found something better to do with my evening had I known.