Overview

Belmond Grand Hotel Europe
Top Luxury Hotel

Nevsky Prospect / Mikhailovskaya Ul. 1/7, 191186 Saint Petersburg, Sankt-Peterburg, Russia
+7 812 329 6000

฿ 4,313+

Overall guest ratings

9.3/10 Excellent
Based on 829 reviews

Review highlights

  • 9.6
  • 9.2
  • 8.9
  • 6.9

Good to know

  • Nice building
  • Great concierge service
  • Professional service
  • Friendly service

Nearby

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    About

    Belmond grand hotel europe is located in the very heart of the city - just off nevsky prospekt. The hotels central location ensures that major attractions and businesses are only a short walk away. The hotel is located across the street from arts square with its famous statue of russian poet alexander pushkin. The square was recently renovated and also is home to the russian museum, featuring the largest collection of russian art in the world. Other famous sites located nearby the hotel include the world famous hermitage museum, summer garden, pushkin theater, winter palace, mikhailovsky theater and st. Isaacs cathedral. Belmond grand hotel europe offers all of the charm of a classic palace hotel, and has been designated a national and cultural landmark. The hotel was completely renovated in 1991 to restore it to the highest luxury standards. Recurring refurbishments since then offer guests luxurious and state of the art facilities second to none. Facilities and services available include five full service restaurants including the city's leading gourmet dining venue, a health club, spa, 10 meeting rooms, accessible facilities, upscale shopping boutiques, sauna plus a 24 hour business center, concierge and room service. Accommodations include 301 well-appointed and luxurious guestrooms and suites. Amenities in all accommodations include wireless high-speed internet access, satellite tv with several premium international channels, mini-bar, personal safe, a large work desk and marble bathroom with heated towel rack. Some rooms and suites feature a computer, kitchenette, separate sitting area and sofa. Guests staying historic rooms on the first floor have access to private butler service.

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    Belmond

    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Fitness centre
    • Babysitting/child care services (surcharge)
    • Designated smoking area
    • Steam room
    • Storage available
    • Wedding services
    • Internet
    • Bicycle hire
    • Express check out
    • Cable or satellite TV
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    Reviews

    Guest reviews

    Overall rating

    9.3 Excellent
    Based on 829 reviews
    • 9.6 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      8.6 "86% said the reception staff was great."
      7.8 "78% said the concierge service was amazing."
      8.0 "Housekeeping was great, according to 80%."
    • 8.9 "Breakfast is good."
    • 7.9 "Good vibe."
      9.7 "97% enjoyed the friendly atmosphere."
      9.5 "95% thought the hotel was luxurious."
      10.0 "100% said it was a stylish hotel."
      10.0 "100% enjoyed the lobby entrance."
    • 7.8 "Tasty food."
      7.5 "75% loved the menu selection."
      8.0 "Yummy desserts, said 80%."
    • 6.9 "Rooms are ok."
      5.0 "Beds were acceptable for 50%."
      6.8 "For only 68%, the bathroom was ok."
      5.6 "Only 56% thought the furniture was functional."
    • 5.8 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 4.1 "Value below average."
      1.8 "82% said the breakfast was too expensive."
      2.0 "The price was too high for 80%."
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    Overall rating

    9.3 Excellent
    Based on 547 reviews
    • 9.8 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
    • 9.4 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      8.0 "80% said the concierge service was amazing."
      8.5 "85% said the reception staff was great."
    • 9.2 "Excellent breakfast."
    • 8.0 "Food is delicious."
      7.2 "72% loved the menu selection."
    • 7.8 "Good vibe."
      9.4 "94% thought the hotel was luxurious."
      10.0 "100% said it was a stylish hotel."
      9.7 "97% enjoyed the friendly atmosphere."
      10.0 "100% enjoyed the lobby entrance."
    • 6.7 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
      7.0 "70% were happy with the bathroom."
    • 5.5 "Internet is average."
    • 4.1 "Value below average."
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    Overall rating

    9.3 Excellent
    Based on 149 reviews
    • 9.6 "Terrific location."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
    • 8.6 "Breakfast is good."
    • 7.5 "Tasty food."
    • 6.6 "Rooms are ok."
    • 4.1 "Value below average."

    Overall rating

    9.1 Excellent
    Based on 41 reviews
    • 9.7 "Terrific location."
    • 9.3 "World class service."
    • 8.0 "Vibe was good."
    • 7.8 "Good amenities."
      7.5 "75% thought the building was wonderful."

    Overall rating

    9.1 Excellent
    Based on 91 reviews
    • 9.7 "Terrific location."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 8.9 "Breakfast is good."
    • 7.9 "Good vibe."
    • 7.8 "Tasty food."
    • 6.8 "Rooms are ok."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Nice building"
    "Great concierge service"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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