Overview

Sudima Lake Rotorua

1000 Eruera Street, Rotorua 3201, New Zealand
+64 7348 1174

฿ 2,690+

Overall guest ratings

7.9/10 Good
Based on 2,368 reviews

Review highlights

  • 9.3
  • 9.0
  • 5.8
  • 4.3

Good to know

  • Friendly service

Nearby

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    About

    Sudima Hotel Lake Rotorua is a great choice for a stay in Rotorua. Guests can indulge in massages, and Lakes Restaurant serves breakfast, lunch, and dinner. There's an indoor pool and a bar/lounge, and rooms at this upscale hotel offer 24-hour room service and LED TVs.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Pool table
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Air-conditioned
    • Fitness centre
    • Laundry facilities
    • Spa
    • Indoor pool
    • Express check out
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Designated smoking area
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.9 Good
    Based on 2,368 reviews
    • 9.3 "Terrific location."
      9.7 "City centre within easy reach, said 97%."
      8.3 "Great parking, according to 83%."
      10.0 "100% liked the proximity to shopping."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.1 "Easily accessible by car, said 81%."
      10.0 "100% thought parking was inexpensive."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      8.3 "83% thought the service was very professional."
      8.5 "Housekeeping was great, according to 85%."
      7.2 "72% found the restaurant service to be one of the best."
      7.1 "Management was excellent, said 71%."
      9.6 "96% were happy with the room service."
      10.0 "Lovely bar service, according to 100%."
    • 8.9 "Very nice wellness & sports facilities."
    • 7.0 "Good breakfast."
    • 6.9 "Average value."
      5.5 "55% thought it was adequately priced."
    • 5.8 "Average comfort."
    • 4.3 "Not very clean."
      4.4 "56% said rooms were dirty."
      1.6 "84% said the bathroom was dirty."
    • 3.9 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      2.4 "76% complained about the elevator."
      0.7 "93% thought the facilities needed updating."
      2.2 "For 78%, the lobby entrance was sub-standard."
      1.4 "86% didn't like the architecture."
    • 3.5 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
    • 2.7 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
      2.2 "For 78%, the lobby entrance was sub-standard."
      3.5 "65% didn't like the unstylish hotel."
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    Overall rating

    7.9 Good
    Based on 1,160 reviews
    • 9.5 "Terrific location."
      8.4 "Great parking, according to 84%."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.1 "World class service."
      9.3 "93% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 7.1 "Good breakfast."
    • 6.6 "Average value."
      5.4 "54% thought it was adequately priced."
    • 5.6 "Rooms are ok."
    • 4.3 "Not very clean."
      4.5 "55% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
    • 4.1 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      2.6 "74% complained about the elevator."
      0.8 "92% thought the facilities needed updating."
    • 3.8 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 2.9 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
      3.9 "61% didn't like the unstylish hotel."
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    Overall rating

    7.9 Good
    Based on 1,041 reviews
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      8.8 "Housekeeping was great, according to 88%."
      8.0 "80% thought the service was very professional."
    • 9.2 "Terrific location."
      8.1 "Great parking, according to 81%."
      9.8 "City centre within easy reach, said 98%."
      10.0 "100% liked the proximity to shopping."
    • 8.8 "Very nice wellness & sports facilities."
    • 7.2 "Good pool."
    • 7.1 "Good breakfast."
    • 5.8 "Average comfort."
    • 4.7 "Not very clean."
      4.6 "54% said rooms were dirty."
      1.3 "87% said the bathroom was dirty."
    • 4.1 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      2.6 "74% complained about the elevator."
      0.7 "93% thought the facilities needed updating."
    • 3.5 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
    • 2.7 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
      3.9 "61% didn't like the unstylish hotel."
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    Overall rating

    7.9 Good
    Based on 165 reviews
    • 9.5 "Terrific location."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.9 "Very nice wellness & sports facilities."
    • 7.1 "High value."
    • 6.9 "Breakfast is mediocre."
    • 5.3 "Rooms are ok."
    • 3.4 "Bad amenities."
      3.1 "69% thought the building wasn't nice."
    • 2.6 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Lake Hotel
    Guests say this is a nice lake hotel.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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