Overview

Sudima Hotel Lake Rotorua

1000 Eruera Street, Rotorua 3201, New Zealand
+64 7348 1174

฿ 2,797+

Overall guest ratings

7.9/10 Good
Based on 2,067 reviews

Review highlights

  • 9.5
  • 9.0
  • 5.7
  • 4.8

Good to know

  • Friendly service

Nearby

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    About

    Sudima Hotel Lake Rotorua is a great choice for a stay in Rotorua. Guests can indulge in massages, and Lakes Restaurant serves breakfast, lunch, and dinner. There's an indoor pool and a bar/lounge, and rooms at this upscale hotel offer 24-hour room service and LED TVs.

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    Amenities

    • Facilities for disabled guests
    • Car hire
    • Internet
    • Wi-Fi
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Pool table
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Spa
    • Indoor pool
    • Babysitting/child care services (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 2,067 reviews
    • 9.5 "Terrific location."
      7.6 "Great parking, according to 76%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought parking was inexpensive."
      8.2 "Easily accessible by car, said 82%."
    • 9.0 "World class service."
      9.3 "93% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.3 "83% thought the service was very professional."
      8.7 "Housekeeping was great, according to 87%."
      7.7 "77% found the restaurant service to be one of the best."
      10.0 "Lovely bar service, according to 100%."
      9.4 "94% were happy with the room service."
    • 7.6 "Good breakfast."
    • 7.5 "Tasty food."
      7.9 "79% loved the dining experience."
      7.1 "Yummy desserts, said 71%."
    • 6.5 "Average value."
      5.5 "55% thought it was adequately priced."
    • 5.7 "Average comfort."
      6.8 "Beds were acceptable for 68%."
    • 4.8 "Not very clean."
      5.0 "Only 50% said rooms were clean enough."
      1.0 "90% said the bathroom was dirty."
      0.0 "100% said that wellness & sports facilities were unclean."
    • 4.4 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 4.2 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      0.5 "95% thought the facilities needed updating."
      3.5 "65% complained about the elevator."
      4.2 "For 58%, the lobby entrance was sub-standard."
      1.7 "83% didn't like the architecture."
    • 2.8 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
      3.8 "62% didn't like the unstylish hotel."
      4.2 "For 58%, the lobby entrance was sub-standard."
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    Overall rating

    7.9 Good
    Based on 1,012 reviews
    • 9.6 "Terrific location."
      7.7 "Great parking, according to 77%."
      10.0 "City centre within easy reach, said 100%."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.1 "World class service."
      9.2 "92% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      8.4 "84% thought the service was very professional."
    • 7.6 "Good breakfast."
    • 6.6 "Average value."
      5.8 "58% thought it was adequately priced."
    • 5.2 "Rooms are ok."
      6.0 "Only 60% found the balcony ok."
    • 4.9 "Internet is poor."
    • 4.4 "Not very clean."
      4.7 "53% said rooms were dirty."
      1.3 "87% said the bathroom was dirty."
    • 4.3 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      3.6 "64% complained about the elevator."
      0.5 "95% thought the facilities needed updating."
    • 3.0 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
      3.9 "61% didn't like the unstylish hotel."
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    Overall rating

    7.9 Good
    Based on 930 reviews
    • 9.4 "Terrific location."
      7.6 "Great parking, according to 76%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      7.6 "76% thought the service was very professional."
      8.9 "Housekeeping was great, according to 89%."
    • 7.5 "Good pool."
    • 7.5 "Good breakfast."
    • 5.4 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      5.1 "Only 51% said rooms were clean enough."
    • 5.3 "Average comfort."
      6.8 "Beds were acceptable for 68%."
    • 5.0 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
      5.4 "54% thought the cleanliness of the hotel was average."
    • 4.4 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
      3.8 "62% complained about the elevator."
    • 4.1 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 2.8 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
      3.9 "61% didn't like the unstylish hotel."
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    Overall rating

    7.9 Good
    Based on 124 reviews
    • 9.6 "Terrific location."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.6 "Very nice wellness & sports facilities."
    • 7.4 "Good breakfast."
    • 7.0 "High value."
    • 5.3 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
    • 4.8 "Not very clean."
    • 3.7 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
    • 2.6 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Lake Hotel
    Guests say this is a nice lake hotel.
    Good to know
    "Friendly service"
    data provided by TrustYou

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