Overview

Novotel Rotorua Lakeside
Top Lake Hotel

Lake End, Rotorua 3010, New Zealand
+64 7346 3888

฿ 3,941+

Overall guest ratings

8.2/10 Excellent
Based on 1,230 reviews

Review highlights

  • 9.6
  • 8.5
  • 6.3
  • 5.6

Good to know

  • Great reception
  • Great view

Nearby

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    About

    Check in to 4.5-star comfort with the lake at your doorstep at Novotel Rotorua Lakeside Hotel. Rejuvenate in the spa's natural geothermal mineral pools and experience a delicious Maori hangi at Matariki. Your room is a calm haven with earthy colours, wood furniture and picture windows to make the most of the spectacular scenery at Novotel.

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    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Pool table
    • Designated smoking area
    • Storage available
    • Laundry facilities
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 1,230 reviews
    • 9.6 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% liked the proximity to sightseeing."
    • 8.5 "Great service."
      7.5 "75% said the reception staff was great."
      7.6 "76% thought the service was very professional."
      7.9 "79% found the restaurant service to be one of the best."
      10.0 "100% said the recreation staff was great."
    • 8.3 "Very nice wellness & sports facilities."
      9.4 "top-notch fitness area, thought 94%."
      10.0 "100% loved the sauna."
    • 7.7 "Good pool."
    • 7.5 "Good breakfast."
    • 6.3 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 5.6 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      5.1 "Only 51% said rooms were clean enough."
      6.1 "Only 61% said rooms were big enough."
    • 4.8 "Not very clean."
      2.4 "76% said the bathroom was dirty."
      3.6 "Dirty pool, said 64%."
    • 4.8 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
    • 4.7 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 651 reviews
    • 9.7 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.4 "Great parking, according to 74%."
      9.7 "97% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 9.2 "Incredible bar."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      7.9 "79% thought the service was very professional."
    • 8.3 "Very nice wellness & sports facilities."
      9.4 "top-notch fitness area, thought 94%."
    • 7.1 "Good breakfast."
    • 6.0 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
      6.4 "Only 64% said rooms were big enough."
    • 5.9 "Average value."
      5.5 "Breakfast prices were ok, according to 55%."
      5.3 "53% thought it was adequately priced."
    • 5.1 "Vibe was decent."
      6.8 "Only 68% thought, the hotel was stylish."
    • 4.8 "Not very clean."
      4.8 "52% said rooms were dirty."
      2.1 "79% said the bathroom was dirty."
    • 4.5 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    Based on 479 reviews
    • 9.8 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 7.9 "Wellness & sports facilities were pleasant enough."
      9.5 "top-notch fitness area, thought 95%."
    • 7.7 "Good breakfast."
    • 7.6 "Good pool."
    • 6.1 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 4.8 "Not very clean."
      5.0 "Only 50% said rooms were clean enough."
      2.7 "73% said the bathroom was dirty."
    • 4.5 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      5.0 "Only 50% said rooms were clean enough."
      0.9 "91% thought they were poorly maintained."
      0.4 "For 96%, the rooms looked old."
      2.7 "73% said the bathroom was dirty."
    • 4.5 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 4.0 "Vibe wasn't good."
      0.9 "91% criticized the unstylish hotel."
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    Overall rating

    7.9 Good
    Based on 98 reviews
    • 9.7 "Terrific location."
    • 8.7 "Bar is amazing."
    • 8.1 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 7.4 "Tasty food."
    • 7.4 "Good breakfast."
    • 6.3 "Average comfort."
      6.8 "Beds were acceptable for 68%."
    • 6.1 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 4.9 "Not very clean."
    • 4.8 "Internet is poor."
    • 4.5 "Vibe wasn't good."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Lake Hotel
    Guests say this is a nice lake hotel.
    Good to know
    "Great reception"
    "Great view"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    internet access but limited
    shops and restuarants
    excellent buffet breakfast
    quiet and peaceful location
    close to restaurants
    view great location
    limited time
    free internet access
    lake is right
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