Overview

Holiday Inn Rotorua
Top City Hotel

10 Tryon Street, Rotorua 3043, New Zealand
+64 7348 1189

฿ 3,256+

Overall guest ratings

8.2/10 Excellent
Based on 2,494 reviews

Review highlights

  • 9.2
  • 8.8
  • 8.1
  • 6.4

Good to know

  • Comfortable beds
  • Friendly service

Nearby

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    About

    Holiday Inn Rotorua is situated on the edge of the beautiful Redwood Forest, the hotel is a great base for both families and adventurers to explore. Relax and let us take care of everything while kids stay and eat free, free parking, heated swimming pool and free Internet. We are the closest hotel to the famous Rotorua mountain bike trails and, after a day exploring, you can make use of our purpose-built bike wash, secure storage facilities, and free car parking. Our valued IHG Rewards Club members can enjoy complimentary Wi-fi. Reward your body with a swim in our geothermally heated pool or enjoy a garden spa. Relax in our bar before enjoying buffet or a la carte options in Chapmans restaurant , breakfast is a treat too. If heading into town, our complimentary shuttle can take you there. Ask our front desk about Rotorua’s amazing range of adventures before heading out. Whether you’re hosting four or 600 people, Holiday Inn Rotorua is the perfect venue to enjoy success. Our conference team are experts in planning and facilitating events.

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 2,494 reviews
    • 9.2 "Excellent pool."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      9.4 "94% were happy with the shuttle service."
    • 8.1 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
    • 8.0 "Breakfast is good."
    • 7.4 "Internet works."
      9.0 "90% thought it was a great value."
    • 6.4 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
      6.7 "Only 67% said rooms were big enough."
      5.3 "Only 53% found the balcony ok."
      5.4 "For only 54%, the tv was ok."
    • 5.9 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
      5.5 "55% thought the cleanliness of the hotel was average."
      5.2 "Only 52% thought the pool was clean."
      5.5 "Only 55% said that wellness & sports facilities were clean enough."
    • 5.2 "Vibe was decent."
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    Overall rating

    8.1 Excellent
    Based on 1,172 reviews
    • 9.4 "Excellent pool."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 7.8 "Good breakfast."
    • 7.5 "Good location."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% liked the proximity to sightseeing."
    • 7.4 "Internet works."
      8.9 "89% thought it was a great value."
    • 6.7 "Average value."
      5.2 "Breakfast prices were ok, according to 52%."
    • 6.4 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 6.1 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
      6.8 "Only 68% said rooms were big enough."
      5.2 "Only 52% found the balcony ok."
    • 5.1 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 5.0 "Vibe was decent."
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    Overall rating

    8.4 Excellent
    Based on 1,122 reviews
    • 8.9 "Pool is good."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      7.9 "79% thought the service was very professional."
    • 8.1 "Breakfast is good."
    • 8.0 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
    • 7.0 "High value."
    • 7.0 "Internet works."
      5.6 "56% thought the wifi quality was ok."
    • 6.8 "Food is average."
      6.6 "Only 66% were satisfied with the menu."
    • 6.4 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
      6.7 "Only 67% said rooms were big enough."
    • 5.9 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
      5.3 "53% thought the cleanliness of the hotel was average."
    • 4.8 "Vibe wasn't good."
      2.7 "73% criticized the unstylish hotel."
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    Overall rating

    8.2 Excellent
    Based on 199 reviews
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.1 "Breakfast is good."
    • 8.0 "Location is great."
    • 7.3 "Internet works."
      9.0 "90% thought it was a great value."
    • 7.2 "High comfort."
      7.8 "78% said the beds were comfortable."
    • 7.0 "High value."
    • 6.6 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
    • 6.0 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
      5.9 "59% thought the cleanliness of the hotel was average."
    • 5.5 "Vibe was decent."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

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