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Copthorne Hotel Rotorua

328-348 Fenton Street, Rotorua 8040, New Zealand
+64 7348 0199

฿ 3,192+

Mon 12/12 Check in
Tue 13/12 Check out

Overall guest ratings

6.9/10 Good
Based on 495 reviews

Review highlights

  • 9.8
  • 8.2
  • 5.2
  • 4.6

Nearby

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    About

    Located just 5 minutes stroll to Rotorua Golf Club and 4 blocks to the city centre, Polynesian Spa and Lake Rotorua .Visit our website for our Best Rate Guarantee.

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    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Golf
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Free parking
    • Playground
    • Storage available
    • Wedding services
    • Outdoor tennis
    • Terrace/Patio
    • Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    6.9 Good
    Based on 495 reviews
    • 9.8 "Excellent pool."
    • 8.2 "Location is great."
    • 7.2 "Good service."
    • 5.8 "Breakfast is mediocre."
    • 5.7 "Average cleanliness."
    • 5.2 "Average comfort."
    • 4.6 "Bad amenities."
    • 3.8 "Rooms are not good."
    • 2.9 "Disappointing internet connection."
    • 2.1 "Horrible vibe."
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    Overall rating

    7.4 Good
    Based on 188 reviews
    • 8.4 "Location is great."
    • 6.9 "Food is average."
    • 6.8 "Service is ok."
    • 6.5 "Breakfast is mediocre."
    • 5.7 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 5.6 "Average value."
      5.4 "54% thought it was adequately priced."
    • 4.9 "Not very comfortable."
      0.5 "Air conditioning was criticized by 95%."
    • 3.9 "Rooms are not good."
      0.1 "99% thought they were poorly maintained."
      1.0 "90% complained about the bathroom."
      0.2 "For 98%, the rooms looked old."
      0.5 "Air conditioning was criticized by 95%."
      0.3 "97% found problems with the furniture."
    • 3.4 "Internet is poor."
    • 2.4 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
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    Overall rating

    7.1 Good
    Based on 287 reviews
    • 9.8 "Excellent pool."
    • 8.8 "Very nice wellness & sports facilities."
    • 8.5 "Location is great."
    • 7.4 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 5.6 "Average value."
      5.1 "51% thought it was adequately priced."
    • 5.2 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 4.6 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
    • 3.9 "Rooms are not good."
      0.6 "94% complained about the bathroom."
      0.2 "98% thought they were poorly maintained."
      0.3 "For 97%, the rooms looked old."
      0.5 "95% had problems with the shower."
      0.3 "97% found problems with the furniture."
      1.0 "Air conditioning was criticized by 90%."
    • 2.8 "Disappointing internet connection."
    • 1.8 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
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    Overall rating

    7.0 Good
    Based on 19 reviews
    • 7.6 "Good service."
    • 5.9 "Average comfort."
    • 3.9 "Rooms are not good."
      0.1 "99% thought they were poorly maintained."
    data provided by TrustYou

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