Golf location, quiet place, very good training and golf facilities.Stayed there two years ago and hope to return. No
Good price/quality relationship People should have place to park the car as the parking (although exists) is not working. With the current process to manage this problem, guests are forced to carry the luggage for a few hundred feets to reach the hotel... Unnecessary as there is a underground space that could be used.
Staff, facilities very good, could not be faulted. Nothing
The hotel was very nice and the staff were very helpful. Especialy when I found, what looked like a baby silverfish in the bed. The staff had the bed chnged immediately.The buffet breakfast was a plus also as there are no resturants readily available in the local area. Also during the winter season, they did not chatge for parking.
Location-at the Golf course
the food and golf course
Almost nothing The hotel is built of 5 different buildings, far from each other, especialy in very rainy day as we had. We came to enjoy the spa, it was 500m away and it was so full of local people that we couldn´t entre. They shouldn't define the hotel as spa hotel but as an hotel who exidently has a near by spa which you have to reserve your entrance weeks earlier.
The sea and beaches and nice surroundings (mostly due to the golf courses). After the classy atmosphere and excellent service of the Barcelo in Malaga, this hotel was somewhat of a dissapointment. It looked cheap, the service was very slow or non-existent (e.g. waiting more than 30 min for a simple sandwich) while it was the most expensive booking of our entire trip. Restaurant only has buffet menu.
Very good location and friendly staff. You need to cross the street in order to get to the beach.
The location is great, right on the beach.
Parking facilities. Convinient for beach, resturants and city centre
The location of the hotel, it is on the most beautiful beach. We visit the hotel regularly. N/A
Reception staff were excellent on the day. Rooms looked tired and in need of refurbishment.
The convenience of the beach and eating establishments. Rooms are clean and bathroom is first class. Pillows could be more plump.
The location and facilities were very good. I also very much appreciated the bottle of wine and dessert being placed in my room on my birthday - my thanks to the management and staff Perhaps some of the staff could work on their friendliness - perhaps it is just the cultural diffrence (New Zealand and Spain) - very few of the staff ever smiled when being greeted or greeting us.
Wonderful location opposite beach with night street market in front of the hotel and choice of great restauants. Easy to get about with buses.
the people , the comfort , the location , the view all is perfect dining room and terrace facilities needs to be updated .
We were made welcome, given a very comfortable room with fantastic views over the beach. Breakfast was very good but the dining room seemed a bit canteen like.
The room was a good size and the beds were very comfortable. The design of the foyer was odd. Instead of opening out into the hotel, it seemed to get smaller.
Good location. Smelly smokey rooms & lights in the corridors are very inadequate - it's to dark!
value for money, breakfast, rooms far from historical center
room was very clean and cool, confortable bed and amazing shower when we arrived we were given a set of keys that didnt work, i asked for another set of keys that also didnt work, the third ones were ok but we were asked to leave them at reception every time. also on the last night the window kept opening all night due to the wind, apart from this i couldnt really fault this hotel
Convenient for the beach. Bathroom doors were made of tinted glass. You could see through them.
the staff were super friendly
Beach nearby, easy access to everywhere, very helpful staff, good view from our room Never managed to connect to the internet, we didnt have a double bed but two beds pushed together
The friendliness and helpfulness of the staff. Good location. Room 411 unpleasant view from window of peoples washing hanging from the balconies of their flats.
Good location, clean tidy and quiet room, close to amenities, hassle free stay. No tea/coffee making facility in room
It was about a 7 minute walk to the beach. Very nice rooms, though a little small for 3 adults and a baby. Everything was new and clean. The hotel staff was very helpful. Great breakfast! The hotel is not close to the "touristy" parts of Cadiz. Not a whole lot of restaurants really close by. The hotel rooms are only meant for 2 people.
Friendly and efficent staff
Second stay, just as good as before. Room with breakfast great value. Good buffet breakfast, and dinner if required. Nothing negative. Clientele this trip mostly German or Spanish, older, quiet and pleasant: busy but not crowded in early October. Not sure I would want to stay in midsummer, when it is likely to be crowded with families. Location on the beach but out of town, so car really required. Some good restaurants half a mile or so towards the town, and of course in the town itself, but parking more difficult there.
The Hotel Playa de la Luz is a beautiful hotel. The location is great for those that love the beach. They do a great job in making guests feel comfortable. The hotel is a great choice for international guests that want to be pampered. There was nothing I didn't like about the Playa de la Luz.
The public parts of the Hotel were 1st class The room we had was tiny and poorly presented. The guests of the major tour operators got far superior rooms at the same price we paid
good location and views. beds not very good.
Nice location at the coast, just steps from the beach.
The hotel was close to beach, centre of town and church. Reception staff were most accommodating and friendly. I couldn't eat the salty fish at lunch once.
The staff were friendly and helpful. The location was perfect for walking around Rota. The beach is cleaned each morning and the sand is soft. Although my visit in Rota was business related, I felt on a semi-vacation. The food at the hotel is also very good.
Very nice room and location. Breakfast was a very nice spread. Pool bar was good and nicely priced Bad smell in bathroom. Also, water in shower went from very cold to scalding hot frequently while I was bathing without adjusting the temperature control
fantastic location, superb a la carte restaurand, fabulous breakfast and good service Nothing
The location was nice and parking convienent even if it was not free. The price was more expensive than I think it deserved. I guess that is the price for staying by the beach.
Easy walking distance to the town, the beach. No air conditioning and no air flow in the room, it was pretty hot. The shower kept going from ice cold to burning hot in seconds.
The location is fabulous! We were on the water and walking distance to the main walking/shopping/dining street. The staff was friendly and helpful and the hotel itself is beautifully appointed.
Great location! Fantastic breakfast included in rates. The staff could if been more helpful in sight seeing questions.
Location and room size
The location is wonderful, the view was amazing, the food and wine and excellent. The entire staff was always helpful and understanding. The parking spaces are very small for more than a compact car
reception desk staff very helpfull breakfast room staff (with the exception of 1 woman) were rude and unhelpful, could not even get a cup of coffee, reception gave us partial refund when my husband complained at check out
Beautiful building, centrally placed.
The hotel was extremely relaxing and comfortable and well up to the standard of these type of Spanish hotels i.e. Paradors, converted castles etc,many of which we have stayed in over a long period of years. Nothing really. Just difficult to find especially as given directions(coming by car) were incorrect.
The room was old, with dated fixtures and furniture. The room was also quite hot, and it never really cooled down during our stay in early June. The hotel does a substantial business in wedding receptions, and they allow loud music to be played late into the night. The kitchens sit roughly in the very middle of the hotel, and they are not well ventilated - the entire first floor of rooms smells of frying food every night. Finally, the staff was not particularly helpful. For example, they refused to reconfirm our international departure flight for us; they told us that they could only telephone the airport and not the carrier.
A fabulous building with so much of interest and beauty and very friendly and helpful staff location wasn't the best
a great house with history, spacious room, pool in the garden. the room was not quiet at all, the street nearby, yelling people on the other side of the street in the building right next too. The promised "king-size" bed was a queen size... in the best case... not even this. our room was not cleaned by the stuff in the morning as we wished to stay private, after we left the hotel no one tryed to clean it or to change the towels
Historical building with good facilities we enjoyed our two days stay
the central location ------- good breakfast
Amazing old monastery building - like staying in a museum! The pool closed the day we got there with no warning, and we had to beg the staff just to let us sit in the sun next to it (seeming as the solarium was closed too). Apparently the problem was it 'winter' but it was also 25 degrees plus!
General ambience of foyer and reception areas, also pool very good. Staff really nice and helpful too. Rooms were not four star standard. Also it was at the upper end of trhe scale in terms of rate.
Being an old monastery, the hotel was very charming with old paintings and antiques and curios.
peaceful/ good food/excellent service/good value no
All of the staff were very helpful. Hotel was comfortable and food was very good Rather a long way from the old town. It took and hour each way to walk
The rooms and facilities including the different swimmingpools were very good. Also the location is perfect with only 1-2 minutes drive to a fantastic beach. They should have better wireless internet connection. We had to use a cable in the room. Only staff working in the reception spoke/understood english.
We visited the hotel for my wifes 60th birthday - we could not have wished for a more perfect setting. The bedroom was large and very comfortable. The staff friendly and attentive and the gardens were magnificent, The food was excellent and good value for money. We will certainly stay there again and would recommend it to anyone who wants somewhere special.
vast room, very comfortable, with very good quality for money. services and staff of very good level just a little bit difficult to locate
Relax and budget
The hotel is a bit 'strange', in the beginning we felt like we were all alone, but then it seemed that there are also appartments with a very large pool. Rooms are spacious, but beds are hard. Large bathrooms. Nobody explained us anything, so we checked it out ourselves. Personnel is not really friendly, especially at breakfast. Airco was broken for three days and same period they asked us to shut windows during night because of fumidation of gardens. Strange timing. Hard beds.
Everything, it was an excellent hotel, with a huge and comfortable room. Real value for money. Excellent hotel stuff, especially the receptionist.
Hotel staff very friendly. Hotel located across the street from the beach. Hotel had limited information about things to do in the area.
Rooms need upgrading but are very comfortable. Location is excellent for the old town. Approx 10 mins walk or bus if necessary. Several good restaurants about 10 mins walk down by the beach. More suitable for city break or business than resort hotel.
Only one night, very good, breakfast staff excellent
Large, clean room. All facilities of a good standard. English-speaking staff. The hotel is very good but I would reccommend more for business than leisure
was "pretty" handy for access to old town. Lots of walking involved
The hotel looks and feels great The Front Desk lady was not welcoming, she kept asking for the people that was staying in the room's ID, even after I paid for the room she didn't want to give me the WiFi pass word until I gave her the ID of people staying in the room. Also she wanted me to pay 11€ for parking when I parked outside by the door w/o a problem and no charge. Everytime I saw her she will remind me of the ID. I work in a 5 star hotel as a manager and the way she treat me wasn't hospitable at all.
Central,comfortable , and staff helpful.Even cleaned car windscreen whilst garaged overnight. No
Staff were helpful Breakfast poor. There are no balconies and you advertise that all rooms have balconies
Very clean. Nice room. Decent location halfway between tourist city and nightlife. Better for families than solo travellers.
The location was good for the historic town It was a bit tired and in need of room makeovers
I think that the price for this hotel (room) was very good, the staff was nice.. Breakfast is too expensive...
We didn't know that we had to make a reservation to get into the spa.
restaurant food was of a high standard the practice of dogs left alone in rooms as a dog owner I know they get lonely they then start to bark as they are in unfamiliar surroundings better to leave them at home
Value for the area. Fast in room internet. Nice balcony in room. Free parking is rare in Spain. Overall this is a good place to stay. Shower water temperature can change up or down quickly.
noisey! rooms were not very sound proof and very noisey.
The receptionists at the Hotel Caribe are the very best. They are always very pleasant and extremely helpful. It is always a joy to stay at the Hotel Caribe. I noticed that the bar/cafeteria were closed more often than in the past.
The great staff..best resturant/lounge in town..and the location in relation to the beach. like all/most hotels in the area..no washcloths in the restroom.
All the staff were very helpfull and friendly
I liked the fact the staff were fluent in english. One small issue was that there was no way adjust room temperature, as one night was a little cold and the room temperature could not be increased.
Access to Cadiz was good via the ferry The hotel garage is really only suitable for small cars. We scratched out rental BMW318 triing to negotiate the entrance.
Close to bus line...decent places to eat/buy food within short distance...very nice staff, good English, helpful...very nice pool. Rooms need some renovating, especially showers, which are still way too SMALL!...but still a great value for what I paid (46 e, includes adequate breakfast).
Very conveniently located; comfortable rooms; staff very friendly and supportive
Location, price, cleanliness, and friendly staff.
The hotel is very clean and comfortable, and the staff are extremely helpful and friendly. I feel that this hotel is very good value for money and would definitely recommend it to friends and relatives. The only slight drawback is the lack of car parking facilities in the immediate vicinity of the hotel, but in my opinion this is outweighed by the lovely building and helpful staff. I will definitely use this hotel again.
Central, tidy, clean, functional The computer couldn't be used until after 11am.
Good location if traveling by train to other places. My concern is walking back at night because of the location--not bad but people not familiar with the area should be careful at night. More could be done on the parking situation.
Very helpful and informative young man on reception. Room clean and with good bathroom. Great location. Old traditional house that reflects original style etc.
Helpful staff and modern hotel
Small Hotel, personal service, beautiful old building, handy location
The town El Rocio is like taken out of a Wild West movie, it has to be seen to be believed. If going to Donana don't miss El Rocio! Casa del Regidor was also a real surprise, classy, beautifully decorated rooms and bathrooms and in the centre of town. A real treat!
The owners are delightfull and can't do enough to help. The hotel is a lovely old building in the centre of town. The advertised parking is not at the hotel but 2 streets away, we had problems finding the hotel because the road that it was situated in was closed to traffic, only for the 3 days we were staying!!!!!!
Excellent location - walking distance of everything- traditional hotel simply furnished but had everything we needed for a short stay.
The people were welcoming, answered questions and gave good tips on restaurants and driving directions. The breakfast was varied and substantial. Our room was big with a little sitting room. The building is from the 16th Century. Beautiful!
The service, the professionalism and the smile of the staff. They were very helpful and welcoming. we just checked the breakfast at the hotel and we found it poor in variety. we didn't have any there.
Good, central location. Anonymity if you wanted it. Staff helpful. Other residents slam doors late at night and voices/plumbing can be hgeard from adjoining rooms. but this is par for the course in Spain.
The location is quite good to walk around the city. Too expensive for the quality of services. The room was full of sand and the staff took lots of time to clean it properly. There is no reason to pay so much for so bad service. breakfast was really really bad. And the prices rise on high season and it seem that the service quality decrease! Don't understand how is possible to charge 140 euros/nigh and have a so bad service! I don't recommend to stay on this hotel!
very well located, and a parking next door a litle bit noisy
Friendly staff and central location. Lots of good restaurants and bars within easy walking distance Can be a little noisy due to tiled floors
Rooms were lovely and was nice to arrive to a smiling face. Great location in regards to train\bus staion, and ferry, and restaurant and bars. The staff were effecient. The spa bath couldve been cleaned better. Breakfast was included in our price which was good because although it was not bad it was not exceptional and probably wouldnt have spent alot of money on it.
The hotel is conveniently located and very pleasant. Our room was well appointed and completely comfortable. There were several amenities that bumped the hotel into a significantly better than average experience. My only complaint is that it was impossible to take a shower without covering the bathroom floor with water. The half-door on the shower is ill-conceived and the seal at the bottom ineffective. Otherwise, we had a very good experience at Los Cantaros.
Room wide and very clean Breakfast Some of the staff is not kind
We enjoyed our brief stay and mostly were keen to be near the port for the cadiz ferry - the hotel met this criteria for us. no
Nothing wrong with this hotel Stuff was not friendly, the hotel looks kind of old, 10 euros per day parking for motorbike was too much,
It is close to the beach. Hotel staff was extremely poor. Everything is pay extra. Parking is terrible. Hotel food was plain and excessively expensive. This should be rated a 3-star at best, not 4-star. Choose somewhere else!
I did not like anything. The room was dirty. It was a junior suite with a huge balcony but very unsecure (as the balcony was connected to the corridor by one side). The hotel was very noisy and the food awful. It has no direct access to the beach as other hotels. It is the worst hotel I have ever stayed at.Even 2 stars hotels are better than this one.
The room was reasonably large and had a balcony overlooking the pool. The services were terrible. The waiters and waitresses could care less about you. The food was dull, boring, and repetitive. Parking was problematic. Maid service was minimal and the room was not cleaned. I had to go asking for towels 2 times. The room key would not work. There were cats climbing on the resturant tables in the morning!
location good staff very helpful and food ok long queues experienced for breakfast and dinner during weekend.
We liked the room (comfortable and clean). There was lots of light and a nice view. The lobby area was nicely done. The bar at night did not serve any food.
Cleanliness, Golf course and breakfast
My room was spacious and really enjoyed the balcony. The Spa was wonderful. Parking was a nightmare. Staff was very unfriendly. Had many issues with room key not working properly. Layout of hotel was not user friendly at all.
The breakfast was excellent ! The buffet in the evening good ! They forgot to clean our room from one day to the other ! We paid a little more to have a Junior Suite, but that was waste of money. The room was also foolishly furnished.
Price/Quality ratio is perfect. Cousine is perfect. Spa facilities very good, the Ocean is the best. Strongly recommended.
The Hotel was very well situated the staff particularly at reception were very good and helpful a bit on the pricey side but other than that very good
friendly staff and hotel was clean, well maintained and cosy. No choice for breakfast. Coffee not hot and hotel was in location surrounded with shops but few restaurants and bars near to hotel
The orange juice and nice people. The breakfeast: the bread wasn't good. The room's view.
reception, helpful staff, wifi cafe bar only open mornings
Proximity to beach - whilst easy to get to the old town via bus. Decent breakfast included Surrounding area is a bit grubby.
Stayed for a business trip. Basic facilities, nothing fabcy but all that you need for business trip. Clean, close to the beach and relatively cheap when I booked. They gave me a room looking at the back so no nice view but quiet. Most of the staff could hardly speak english. No wifi in my room, had to go to the lounge to check my emails. On the website on booking.com was saying "air shuttle" but this refers to the public bus service (which takes almost 2 h for a 30 min drive), not a hotel service!
The hotel staff was very kind and helpful
There is linked car parking space within 100 metres and buses pass directly in front of the hotel heading for the city centre. Like many continental hotels there was no kettle in the room. As a Brit I would really appreciate that facility.
Only stayed one night but it was convenient, comfortable and clean - and the receptionist spotted it was my birthday and wished my happy birthday!
Beach front location is excellent,though I did have to pay extra for beachfont rooms. lift from rooms to beach without going through lobby great facility. Lobby of the hotel is grubby especially the large sofa which needs cleaning. the whole hotel could do with a makeover. if it were not for the location the hotel would not rate highly and even with its good location I think it is overpriced
The view from of the beach was nice once we paid the 22 euros of extra. The welcome desk was rude. The initial room( without the extra 22 euros of a full front), was poor, we had a perfect view on a gray facade of a decrepit building. The hotel did not reply to our initial questions at provided on the booking website!
Cleaning of room daily was abit hit and miss eg: we had to reuse dirty glasses, toiletry products not replaced daily.
Nice location, comfortable rooms. bunch of crazy gipsy drunk men singing on the beach at 4:am!!!
Close to beach, helpful when I left bag behind, view, Charges for parking and wifi
The location right on the soft sand beach and beautiful design of the hotel. The staff was very friendly and helpful. I would have preferred one double bed instead of two twin beds, but there were none available in non-smoking rooms.
Ideally situated for both the beach and for exploring the old town of Cadiz.
great location right beside a beautiful beach not all balconies get the sun
The view from the room
cracking locatio on the beach close to restuarants and cheringuitos. nice pool and breakfast comprehensive not so easy to get to by road adn expensive parking
Very expensive for quality of rooms plus first place i see that wants to charge 20E for a cot.
The room and bathroom were very clean and relatively modern. The front desk staff only spoke Spanish and were not overly helpful when I needed to make an overseas collect call.
Excellent location, comfortable rooms. Staff is accommodating, if not overly friendly. The continental breakfast is mediocre.
Budget travelers but with very limited services so the overall value is just fair. It is OK if you are not demanding.
Staff very helpful; near bus stop for out-of-town buses; Need to negotiate a short flight of stairs before accessing lifts
Excellent location for short, inexpensive bus ride into centre of Cadiz. Beautiful beach within 5 minutes walking distance. Friendly staff, comfortable room, absolutely no complaints.
The room Staff
This hotel is in the modern part of the Cadiz peninsula just two blocks away from the long, clean beach and 1 euro away by public transport from Old Cadiz. There is a Hipercor supermarket about eight blocks away in the other directionf from the beach on the inner harbour side. The hotel has off street parking under sheltered bays. It has a small breakfast service but this was quite new and we didn't try it. There is an excellent restaurant linked to their own bakery just across the road and the staff were very friendly and helpful and tolerant of my elementary Spanish. The staff in the hotel were helpful and the rooms were clean and the daily service left the rooms shining. I haven't read reviews about this hotel. There didn't appear to be a porter and there were a few steps between reception and the lifts to the upper floors but I think I noticed a chair lift for elderly people. We managed to lift our cases on our own to the lift door. No wait for lifts at any time.
Good location for beach Lack of cafeteria/bar facilities except at breakfast
friendly good access to amenities
The hotel was very clean and in a good location. Free wifi, well decorated and a nice feel. Not too large good value.
The best thing about this hotel is the spa. The location is also terrific as it's close to the train station and central for shopping and sightseeing. Also, make sure that you go up to the roof as the view is terrific (and then you won't need to make the climb to the top of any of the towers in town!). The decor of the hotel was not what I would consider to be a 4-star standard; the description says that it's a "brand new hotel" but I don't see how this is possible - everything looked very worn-out. Also, you have to pay extra to use the spa, which was worth it, but then they also have a bunch of other charges on top of the extra charge - such as, you have to wear flip flops in the spa and if you don't have any, you have to buy some from them. They also charge extra for towels in the spa, which seems a bit petty - we used the ones from our rooms rather than pay an extra 1.50 euros each, but then had no dry towels to use in our room.
wonderful location, close to bus station and rental car agency as well as the heart of the old city
the situation, and the brasserie style cafe
Excellent location right next to port and in the old town. Foyer earea etc excellent. Rooms don't have views though. Very helpful staff . Room clean and comfortable with all usual facilites, including tea and coffee making facilites. Room service good and value for money
SPA is excellent... breakfast was not included to the price, strange... ( 117 eur )
We were treated extremely well by the staff and when they realised we were visiting from NZ showed additional positive interest in our well being.
Location, reception areas English translation of menu
The staff at the breakfast was unpleasant, not helpful or nice. No parking
comfortable the cleaning woman didn't change used glasses of our room so we had to wash them to use by ourselves.
Nice and central but no real buzz in the surrounding area as with our hotel in Seville. instructions on how to find it. Totally incomprehensible. Took nearly 45 minutes to find it. When rung hotel staff no real help. Access to hotel garage diabolical
the position of the hotel in relation to the attractions of the city we booked no smoking rooms and were put into smoking rooms one of which could best be described as an ashtray! Staff showed little interest in solving the problem.
Quiet and clean Staff was a mighty cold although helpful
We liked the layout of the apartment, the quietness and the area. We did not like having to pay 6 euros for the use of the indoor pool, in view of the price of the apartment. Some of the features in the apartment were old (fridge) or broken (safe) and had not been fixed/replaced.
layout & facilities could be a little cleaner
- good standing and nice design
Location and quietness, but most staff not to co-operative except two ladies trying to assist really. service has room for improvement.no internet connection in public place.access to spa only by extra payments. sun chairs packed away in evening but not easily accessible in the morning
The staff provided excellent service and were always willing to help. Nice weather and great beaches
Spatious rooms. The SPA is good but could be better. The included buffet breakfast was very good Many drawbacks here. Before going you should really ask yourself if there is a real need for going far from everything else and spend all this money. The apartments are big, but very poor refined. The hotel staff (low season?) is slow (30-40 min for a checkin/checkout) and poorly trained. The swimming pool is little but if you want to take a sunbath, be sure to have your spray for flies and mosquitos. Check carefully the door handles as you could be trapped in your bath for hours...
enviroment, flowers, garden, pool little expensive
Very nice apartment. The heated swimming pool is fantastic.
Apartment location & accessability to the swimming pool distance from main town