Most things I thought food in room service was poor.A fancy omelette was just eggs and nothing else.There was also no decaffinated coffee packets available
The breakfast was not as good as I was expecting, and the coffee was left in containers getting cold, not in a percolator. i would recommend hotel but not the breakfast
Very poor breakfast for a 4 star hotel. One night we had dinner and the staff didn't know if we had to pay it or not.In my opipnion it is not a 4 star hotel. Breakfast and they have to train better their staff.
Nice, clean room, modern throughout, wifi connection Bit noisy in the morning (traffic)
15 minute drive to airport, easy walk to city centre, quiet rooms, polite & helpful staff
Nice room, quiet and clean. Easy to park. nothing
Good clean rooms and excellent location. Food menu not in English and no English speaking waiters
quiet, clean, excellent staff, gourmet dining not walking distance from town centre - however public bus stop nearby
We liked location not far from the sea. Quiet air conditioning, comfortable room, big balcony. Pretty big hotel located on the small area, no garden, no drive way to take out of your luggage. It's difficult to fine parking lot, so the hotel should provide free parking. Some sun beds should be thrown away.
Good facilities and ideal location
food quality excellent and well presented lack of a comfortable bar
The swimming pool area no
We have stayed at the hotel before and have always found the staff to be very friendly and helpful. The rooms are adequate and the location next to the playa and the golf course is perfect. The buffet breakfast and dinner are of a reasonable standard and excellent value for money We were staying for one night as a couple and for a further night as part of a golf society which had been booked separately. It totally confused the gentleman on reception and was only resolved when another receptionist, who spoke English, came in. I had explained it on my booking form.
everything from cleaniness to helpfullness of staff to great food would have liked activities nothing on during the day
ideally situated, friendly atmosphere, breakfast very good, huge choice,had a birthday while there and a bottle of cava put in room not app
excellent facilities nice rooms with good sea views no public smoking areas
Staff were not very helpful, it was clean and tidy but empty, not all advertised services available such as beauty clinic and WIFInot available as adverstised, the hotel was a few days from shutting down, this sadly was not made clear, very disssapointed as above
the pool and spa areas are nice! the food was not great, in fact, my boyfriend felt a bit sick one night after dinner in the hotel. when we arrived at the hotel, the shower wasn't working and we had a bit of trouble getting someone up to the room to fix it. we requested a room with a double bed, and were told this wasn't possible. its expensive for a very basic room with 2 single beds pushed together. its the equivalent of jurys, more like a 3* than a 5*. staff weren't very friendly.
Comfort, scenery, breakfast, pool, access to beach
Hotel -gogd location, close to the beach, has loads of potential (but falls short in lots of little ways) Food was awful - little variety , poor quiality and presentation, Hotel didn`t appear fully open (founatins not on etc), internet is expensive (the 4 star next door is free), pool area lovely but no atmosphere (no towels provided)
Pool area and staff The quality of food offered could have been better but there was plenty of choice.
The hotel in general was excellent, access to the beach was through the back door, and it was accessable to the majority of the ameneties within the central area of Roquetas de Mar, including many bars of which some served alchohol on a 2 for 1 basis. My only complaint against the hotel was that on my initial arrival in my room I could smell stale urine. It turned out that although the usual "sanitised/cleansed label was over the toilet seat, someone had used the toilet previously and not flushed it. The maids should have picked this up, when cleaning. Apart from that, I could not, and will not fault the hotel ! ! !
view from our room outstanding,cleanliness,food,2mins to the beach, location excellent
Intresting designed hotel, breakfast good,1 bedroom apartment a fair size.
Useful as a base to explore the area of Almaria, Sierra Nevada, and Granada. Although the week was booked as Half-Board, we actually avoided meals a number of times, evening especially, and went elsewhere. Some of the food left a lot to be desired, and unless, like a lot of the older generation did, you formed a queue to wait for opening times to get the early portions when fresh it was not worth bothering with generally!
Lot' s of walking, taken the local buses to different places, and relaxed and chilled out no no complaints
The rooms were well appointed with plenty storage and quality fittings, spacious and very comfortable. The food was very disappointing for a 4* rated hotel mostly catering for german/dutch visitors. We were looking forward to spanish cuisine in a spanish hotel....
Easy access to beech, shops etc Uncomfortable beds, ignorant staff (unless your Spanish) and scruffy dated rooms.
No entertainment on the xmas eve or xmas night
The hotel is located in a busy hotel area south of Roquetas. Swimming pool was good, the backdoor of the hotel is direct on the beach. We were here in october, but still there was an animation program. Near the hotel all kinds of shops and restaurants. Breakfast was good, we didn't use restaurant facilities in the hotel itself. The rooms are spacious and well equiped. We had no complaints during our stay.
Service, good food, and plenty of places to sit outside. The entertainment was a bit boring. Could have had more variety
The pool area was fab! With the beach on my doorstep... The rooms were extremely small...no space! was very disappointed for a 4star standard...
Excellent food choice. Great value for money.
Liked the facilities expecially Spa and also the close proximity to the Beach was fantastic. Staff had very little English. Entertainment was totally for Spanish Guests as none Spanish Guests were not taken into consideration. I am aware that it was mainly Spanish families that were staying but there were also a lot of English and like ourselves Irish guests present. Would be better if Entertainers could rember the not all of their guests are Spanish speaking.
Did not like the fact that the children were only allowed in the indoor pool for an hour and a half each day. The weather became colder during our stay and they were unable to use the outdoor pools but I had chosen the hotel for its indoor pool and found it mainly unusable for the children. The hotel was unprepared to relax this rule even though there were very few guests staying.
Good environment, attentive stafff and near all resort facilities
good and well heated swimming pool. Excellent location. right on the beach and by nice pavement style restaurants/cafes. Also there were some beach cafes/restaurnts from which it was possible to eat drink and have great view of sea. Buffet style breakfast was excellent with massive choice. Great view from balcony. Too busy around the pool. Noise of entertainment could be too intrusive round the pool.
A good 4 star hotel with excellent access to promenade and shops/restaurants Nothing, I am disabled and found everything accessible
location beside the sea, easy access to restaurants in immediate area, everything within walking distance, very clean hotel, staff very helpful, we upgraded to large family room with ease
Good service, we found the staff very helpful and friendly. The swimming pool and outdoor hot tub were excellent.
light airy clean room and a good nights sleep A little shabby and worn in places considering the price, more like 3 star than 4.
the food was better than last years.It's a quite hotel We choosed,as we dis several times before for the "romantic offer" Each time we got a big room and 2 large beds.Now the gave us a single room (confirmed by inside people) and 1 small bed.Asking for another room/bed reception told us there were no other rooms (while the hotel was empty).If we payed 18 euro/night they could give us another room.One piece of soap for one week is not adequate.Hotel is understaffed.We always payed cash for our drinks (at dinner) but still they charged us 3 times on our bill.We advise the hotel management to read the reviews on their hotel because we find it's getting worse each year we stay in Capricho.Don't think we go back!
Pool area was nice but sun beds were dirty with bird poo did not like anything about this hotel, how on earth did it get a four star rating? I will never know. Our room was supposed to be air conditioned, the air conditioner was not working the room was as hot as an oven,tried phoning reception because of heat and also we were inundated with ants in the room we could not get a reply. The hotel did have a luxury foyer but that was all the rooms were shabby needed updating
good location, good hotel, very pleasant staff.
Excellent location for the local beach,bars,and restaurants.The staff were very courteous and deserve a lot of praise for all their hard work,that they obviously put in.
Relaxation only one english tv channel germans had eight
Everyone was friendly and helpful. There was a good mix of nationalities.
The variety and quality of the food. The ease of entry and checking at in at mealtimes. The restaurant staff, though busy, took the time and trouble to help one. The reception staff spoke English, even though I speak Spanish fairly well. Steps to the bar, as I have difficulty with steps and steep ramps.
Typical **** hotel, much like the other Playa hotels. Comfortable, nice location and pleasant and efficient hotel staff. The pool looked nice, but the weather was rather fresh (it was end February); there is also a small indoor pool.
excellent choice of food none
Location and good transportation Nothing
Hotel communal areas - very good, good facilities, super location hotel room furniture and bedding dated, towel clean but old
Easey check in friendly staff have stayed here before and if the price stayed the same for solo person,s like myself, I would have no hesitation in booking with you again I do usualey go winter periods for price many thanks for your help E.G.venis.
pool and gardens were excellent with plenty of sunbeds, kep very clean smoking areas very good the beds very hard
Friendly and helpful receptionist, ample free parking. We did not eat at the hotel so cannot comment.
rooms were clean staff reasonable friendly hard to find hotel not on navigator thought it was near sea with view could not see the sea not up to standard of other 4 star hotels we have stayed food was only buffet
No mini bar, no way of keeping water cold and fresh, meals spoilt by children allowed to run around dinning room
Good food, clean rooms, friendly staff. I felt they could have done with tea and coffee making facilities in the room. Room service was very expensive.
No tea and coffee in the rooms.
Lots of glass that needs cleaning including the lifts. Even the drinking glasses in the bar were dirty. The restaurant needs re-thinking. On arrival the poor greeting reflects the entire hotel...miserable ! This hotel needs a new star rating from 4 to 2 at best !
Most of the staff were very friendly No fridge in the room and the air condition wasn't very good during my stay.
No towels in room. Dustbin in bathroom still full from previous person. Food cold. Difficult to find.
Breakfast was excellent as was it's location to the beach. I would strongly recommend visiting this hotel outside of school holidays if you want a relaxing break. Far too many screaming loud kids running amok around the hotel un-checked. Also fighting and playing ball in the labelled adult only outdoor jacuzzis. As a result of this we left three days early as we could not relax.
The accomodation (small apartment) Pooly organised reception
The hotel is confirming the information I got before booking. Location is oke, it's clean and safe. A good family hotel. Beach is clean. Service is oké and in the restaurant is the service good as even the food. The design is concentrate on massa tourism but oke. As single person it was a little bit noisy because of the many children wich where walking around. A beach service for drinks should be welcome even as a key wich is working at the beach gate door.The key didn't work and the pool babe didn't want to open this...even not when requested. She doesn't see anything, was playing the sleeping walker how doesn't matter about anything, even not when people are standing on a closed door, asking her because couldn't come inn...but she didn't understand it at all and was absolutely not willing to do that. I missed a fitness location. The employees at the reception desk are working hard and are friendly for the routine standard things, some more information should be welcome.
food was not up to standard also not much information and entertainment poor
I am a regular guest of Group Playa Hotels and Playa VIP member...I appreciate very much this chain of Hotels , and wish they could open up hotels in the rest of Europe.
This hotel is located in a busy hotell area behind a very industrieal looking part of the country it has a nice pool. this hotel is to busy and the service is terrible the hoetel is run down and overpriced.
A wonderful hotel. The staff went out of their way to ensure that we had everything we needed. The bottle of champagne on my birthday was truy unexpected and a delicious surpise.
the food was of a good standard and was warmer than in most self service buffet style restaurants -the hotel was situated in a quieter location south of the main resort
very pleasant staff cleanliness is of a very high standard, a home from home food excellent could not fault the hotel in any way good sized roms and apartments stayed here twice now would recommend
very good..not my first stay and will definitely not be the last
Parking in premises. Minibar free (ie included) The hotel floors are a labyrinth and the walls are paper-thin. Gym machines are old and many are broken. Expensive
The room was quiet, the bathroom large, the shower powerful and the dozens of tapas bars and restaurants in the narrow side streets around the hotel. Just a short 15 minute walk from Alcazaba. Driving and parking in Almeria is a nightmare, take a taxi from the airport. The hotel's map is unreadable, get one from the tourist office. We chose this hotel for the pool but it was closed for the winter.
location,style, staff and price
It was very easy to find, in a central location. The staff were efficient and friendly, providing us with information, maps etc All aspects of our stay at the hotel were fine
The swimming pool was not clean on certain days.
Feria, bullfights,drinks at the kiosco,Asador restaurant, staff helpful
Nice and confortable hotel. There is no internet in the room as stated in the description. The hotel management deliberately puts incorrect information in the description. That's mad!
Good location. Clean room. Good bathroom. Swimming pool was closed (season?). Breakfast mediocre ((cold coffee).
staff very nice and helpful food could be better
the location & price...ease of parking staff did not speak english
The hotel was "on-spec"; gave us what we expected, with especially good staff. We liked the hotel
Our room was very clean and it had all we needed. The location wasn't too bad as it was easily reach by bus or even by walk. There is a shop next to the hotel and a car park. Everything was fine.
Excellent space for a family of four. Very clean and the gifts for the children a very nice touch. Would use Tryp hotels again.
Good selection at breakfast Room very clean but tissues, shower gel, shampoo not replaced when they ran out
Friendliness of staff, large double bed
The quality of the room for the price
Rooms were clean and well stocked with all amenities. Parking under the hotel was handy, staff very pleasent, attentive and helpful. Breakfast was OK, although the cooked element looked a little under cooked! Sound proofing in the rooms was terrible.
Fiston a particulièrement aimé les jouets que l'hotel avait mis a sa disposition
the electric kept going off. It could do with a makeover I think it was a 2 star & not 3
Location Very noisy traffic
cafeteria on site and pool Very noisy location, traffic and other guests were annoying, no aircon or fan in the room, not very comfortable.
good buffet breakfast included in the price of the room. Also a good buffet dinner available at a reasonable rate. Some traffic noise and also some noise due to uncarpeted rooms.
It's very well situated, just in the center. service from the hotel staff , lack of real proffesionals
Staff were very helpful, rooms were lovely and very spacious. Not much public transport near the hotel. Had to use taxis alot of the time-though they were only a 5-10 mins ride to most places.
New comfortable hotel, lots of free public parking around, but you have to unload your luggage while being double parked on an intersection. Big mall nearby with food court. Extremely polite receptionist. Easy to find hotel by car (lots of signs and on big road) but not very near centre. Good hotel when you're by car. Excellent price/quality ratio. Not near centre, but by car only 10 minutes. No pool.
The friendly staff, particularly the young lady in the bar/resturant
Damp / smelly room.
The reception staff was really helpfull and nice, specially the man at our arrival in the night, always smiling!
New hotel with clean rooms and modern finishes. Views of the mountains surrounding Almeria. Across the street from Mediterraneo Centro Comercial mall. Hotel is far from the city center. Parking in hotel garage is expensive add-on.
Friendly and very helpful staff. Parking facilities were excellent, being attached to the hotel by elevators. Bar prices were rather expensive.
The room was comfortable and the staff friendly and helpful. A little bit out of the centre.
Good value , clean and smart. Quiet location for a single night stop over. Would stay again. No much English spken so phrase book came in useful. A little too far away from main areas.
service and cleanliness excellent The hotel sign on approach could be much clearer passed twice only spotted on coming up the main road
Clean - quiet - space - well loctated within walking distance from center Not even light in the room - it is in many hotels - the only place where you really have light in the bathroom !!!
Please write at least 15 words
Good location in front of train/bus station. Very close to supermarket and city centre. Friendly and helpful staffs. Breakfast did not match the price.
The food was great and the room quite large. Communication in English was limited to the receptionist at the hotel. The rest of the staff could not communicate well in English.
Good hotel and a very enjoyable stay where the staff were very good and most helpful.
Staff were very pleasant and helpful. All spoke excellent English. The hotel is very quiet and centrally located directly opposite the Almeria train station. The room was a good size with attractive, modern decor and very comfortable beds. Although the hotel seems to have been recently updated, our room was showing signs of wear. Our bathroom sink was cracked, some of the furniture was scratched or dented, and one framed picture had dislodged from the matte and and fallen to the bottom of the frame!
Good central location, pleasant staff whose language skills made our stay easier.
The hotel was very convenient for the Station which is what we wanted. The Reception staff were excellent, and the rooms and lounge areas very stylish. I felt the tolietries offered were very basic and also the "free coffee" before 7.00 a.m. appeared to stop a little earlier.
Location,near bus and rail links.Excellent buffet breakfast.Clean,tidy and good size rooms.Friendly and helpful staff. No tea or coffee making facilities in the rooms.
Courteous staff. Bright and airy reception area. Beautiful room with really comfortable beds and great bathroom. Nothing, it was really excellent.
Very nice ambiance at the hotel and locality Sound of locals riding motor scooters at night and grafitti in sourounding area
The location was good and central in the square beside the Catedral with many bars and restaurants within a few minutes walking. Nice small hotel with friendly staff. Free internet in the rooms was a bonus if required. Spacious modern bedrooms with extra big double beds. Parking was expensive and the parking lot was very tight to get in and out of. The Catedral bell could be a little noisy although we never heard it at night whilst sleeping.
The staff were very cosiderate and thoughtful
internet in my room with staff who would come to room to explain how to turn it on (used through television) no
Extremely clean, calm and pleasant hotel, staff were helpful and informative but not intrusive. Situation of the hotel is superb if visiting Almeria.
The jacuzzi on the roof was nice. Very interesting building. No
everything, excellent hotel , staff couldn't recommend it more.
very central but very noisey The room was very noisey no view just a brick wall over the kitchens.For a 4 * hotel not good.Towels were very old with holes in them.
A lovely building in a charming location Great staff Good food Street noise was a bit of an issue
Location, ambient, fittings & design, staff and food No but it was a pity about the staining on the floors
We enjoyed our stay. The staff were excellent , as was the food.
The location was excellent. I did not use any of the facilities. The TV channels were all in Spanish. The room was quite warm and stuffy, even though I turned the air conditioning down to 16 degrees, It made no difference to the temperature. The bed seemed to have plastic sheeting beneath the sheets which was quite sweaty and uncomfortable.
excellent location and very good hotel ,staff very helpful,would us again
near the city, bar, parking in front of the hotel (10 euros all day.)
a kettle and drinks making facility would have been nice. Air conditioning was noisy. fortunately weather not too hot but vibration did come through from other roooms when their ac on.
excellant staff - location of hotel no
The reception staff were very friendly and helpful with advise on parking and where to go. The location was ideal for us visiting for the Extreme 40 Catamaran Race which was walking distance to the harbour.
Very centre-located although not easy to find free parking around. Free internet access at lobby (we did not use wifi-service) and friendly staff. We requested an extra bed for the child and to our surprise it is very comfortable!! Mini-bar is locked in the room.
Helpfulness of staff and cleanliness of facilities.
excellent location, very helpful staff, good prices even in the hotel's sbar/restaurant the air conditioning in certain rooms is right in front of the bed
free wi-fi in rooms, hotel is located in center of town staff did not speak english, bad view from room, far from beach
Cheap and clean Difficulty in parking but thats the same for everything in that area.
Central location. Helpful and friendly staff. Excellent value for money !!
Good location, clean and comfortable, friendly staff. Good value for money. Not much natural light in the room. Contrary to the website's listing, this hotel does not have a laundry service.
small room and a bit smelly
easy to find/central
Central location; air conditioning in the rooms; low price
Good location for visiting the sights. Very friendly people working at the hotel and restaurant. They speak very little english, but it allways works out. Excellent food at the restaurant.
The location and the front desk staff The room was very small and has no curtain to darken it during the day
Location and price Our room was noisy (faced a noisy back street)
Location Very Noisy young guests on the same floor.
very helpfull, especially the reception staff
Central location, secure parking available at 10 euros per night.
the hotel is in a great location, just in the city center and a short walk from restautrants, bars, and shops The only thing missing is a parking lot big enough for all the clients, we had to pay our own parking at the near pubblic garage
Very helpful staff. The hotel car park was invaluable. You need a sat nav to navigate the locate the hotel in the maze of narrow one way streets.
free wi-fi in around the lobby area; great location and only a 10/15 walk to the beach
Cheap rooms and good location in the heart of the city, close to shopping and some restaurants. Nothing memorable, but decent choice to spend a night. Rooms seemed a bit "worn" and not as clean as they could be. Bathroom fixtures leaked.
The location was convenient to the old town.
Central location close to all facilities. Spacious room with plenty of storage space. Lively bar/cafeteria on premises. The hotel is located in a small square and any sounds outside tend to be amplified. This meant that the room was sometimes very noisy in the early hours, unless you kept the window shut all the time.