Overview

Radisson Rochester Riverside

120 East Main Street, Rochester, NY 14604, United States
+1 585 546 6400

฿ 3,548+

Overall guest ratings

7.4/10 Good
Based on 1,074 reviews

Review highlights

  • 8.1
  • 7.0
  • 5.3
  • 3.8

Good to know

  • Friendly service
  • Professional service

Nearby

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    About

    Center Downtown location connected via an enclosed skyway to the Rochester Riverside Convention Center. Within minutes to corporate headquarters for Xerox, CGI, Carestream and North American Brewery and the Rochester International Airport. Central to all of Rochester attractions including Lilac Festival, International Jazz Festival, Strong National Museum of Play, George Eastman House and Rochester Museum, Blue Cross Arena and Science Center. Convenient location for any of Rochester's Many Sports Teams including the Rochester Red Wings Baseball, Americans Hockey, Knighthawks Lacrosse, Raiders Indoor Football, Razorsharks Basketball, Rhinos Soccer and Rattlers Outdoor Lacrosse. Home of Legends Sports Bar and Grille. Complimentary Airport Shuttle and Business to Business Shuttle Available.Within minutes to any of Rochester's four shopping malls. 2013 Renovation Award Winner

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    Carlson

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Outdoor pool
    • Skiing (downhill)
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Cribs available
    • Laundry facilities
    • No smoking
    • Free airport shuttle
    • Parking (surcharge)
    • Train station shuttle
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    Based on 781 reviews
    • 8.1 "Great service."
      8.1 "81% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      7.3 "73% found the restaurant service to be one of the best."
      8.0 "80% were happy with the shuttle service."
    • 7.0 "Good location."
    • 5.8 "Breakfast is mediocre."
    • 5.7 "Rooms are ok."
      5.1 "Only 51% said rooms were clean enough."
      6.3 "Only 63% thought the shower was ok."
    • 5.4 "Average value."
    • 5.3 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
      5.8 "58% thought the cleanliness of the hotel was average."
    • 3.8 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 3.8 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      0.5 "95% complained about the elevator."
      0.0 "100% thought the facilities needed updating."
    • 3.0 "Disappointing internet connection."
      2.7 "73% said the wifi quality was bad."
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    Overall rating

    7.4 Good
    Based on 515 reviews
    • 8.2 "Great service."
      8.1 "81% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
    • 7.0 "Good location."
    • 5.6 "Breakfast is mediocre."
    • 5.0 "Average value."
    • 4.8 "Rooms are not good."
      4.5 "55% said rooms were dirty."
      0.7 "93% thought they were poorly maintained."
      1.4 "86% found problems with the furniture."
    • 4.6 "Not very clean."
      4.5 "55% said rooms were dirty."
    • 3.5 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    • 3.2 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      0.4 "96% complained about the elevator."
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    Overall rating

    7.3 Good
    Based on 132 reviews
    • 8.0 "Great service."
      8.3 "83% found the staff to be very friendly."
    • 6.6 "Food is average."
    • 6.6 "Location is acceptable."
    • 5.4 "Rooms are ok."
    • 5.0 "Average value."
    • 4.7 "Not very clean."
      4.6 "54% said rooms were dirty."
    • 3.8 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
    • 3.5 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
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    Overall rating

    7.3 Good
    Based on 70 reviews
    • 8.2 "Great service."
    • 6.9 "Location is acceptable."
    • 6.5 "Food is average."
    • 6.0 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
    • 5.7 "Average value."
    • 5.3 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 4.1 "Vibe wasn't good."
    • 3.7 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
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    Overall rating

    8.0 Good
    Based on 62 reviews
    • 8.0 "Great service."
      8.1 "81% found the staff to be very friendly."
    • 6.8 "Average comfort."
    • 6.7 "Location is acceptable."
    • 5.8 "Rooms are ok."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    "Professional service"
    data provided by TrustYou

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