Overview

Radisson Rochester Riverside

120 East Main Street, Rochester, NY 14604, United States
+1 585 546 6400

฿ 3,627+

Overall guest ratings

7.3/10 Good
Based on 1,089 reviews

Review highlights

  • 7.8
  • 7.1
  • 5.0
  • 4.2

Good to know

  • Great reception

Nearby

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    About

    Center Downtown location connected via an enclosed skyway to the Rochester Riverside Convention Center. Within minutes to corporate headquarters for Xerox, CGI, Carestream and North American Brewery and the Rochester International Airport. Central to all of Rochester attractions including Lilac Festival, International Jazz Festival, Strong National Museum of Play, George Eastman House and Rochester Museum, Blue Cross Arena and Science Center. Convenient location for any of Rochester's Many Sports Teams including the Rochester Red Wings Baseball, Americans Hockey, Knighthawks Lacrosse, Raiders Indoor Football, Razorsharks Basketball, Rhinos Soccer and Rattlers Outdoor Lacrosse. Home of Legends Sports Bar and Grille. Complimentary Airport Shuttle and Business to Business Shuttle Available.Within minutes to any of Rochester's four shopping malls. 2013 Renovation Award Winner

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    Carlson

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Outdoor pool
    • Skiing
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Laundry facilities
    • No smoking
    • Free airport shuttle
    • Parking (surcharge)
    • Train station shuttle
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    Based on 1,089 reviews
    • 7.8 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.2 "82% thought the service was very professional."
      8.0 "80% found the restaurant service to be one of the best."
      8.8 "Housekeeping was great, according to 88%."
      8.3 "83% were happy with the shuttle service."
    • 7.1 "Good location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.0 "80% liked the proximity to shopping."
    • 6.2 "Breakfast is mediocre."
    • 5.4 "Bar is ok."
      5.0 "Bar service was average, according to 50%."
      5.7 "Only 57% were satisfied with the beverage prices."
    • 5.0 "Average value."
      5.7 "Only 57% were satisfied with the beverage prices."
    • 5.0 "Rooms are ok."
      4.0 "60% said rooms were dirty."
      0.2 "98% thought they were poorly maintained."
      3.1 "69% complained about the bathroom."
      1.3 "87% found problems with the furniture."
      0.9 "For 91%, the rooms looked old."
      2.1 "79% said the bathroom was dirty."
      2.3 "77% thought the tv was sub-standard."
      3.3 "67% were unsatisfied with the kitchenette."
      1.0 "Air conditioning was criticized by 90%."
    • 4.2 "Not very clean."
      4.0 "60% said rooms were dirty."
      2.1 "79% said the bathroom was dirty."
    • 4.1 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      1.3 "87% complained about the elevator."
      4.7 "For 53%, the lobby entrance was sub-standard."
      0.0 "100% thought the facilities needed updating."
      4.6 "54% didn't like the architecture."
    • 3.5 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
    • 3.4 "Vibe wasn't good."
      0.9 "91% criticized the unstylish hotel."
      4.7 "For 53%, the lobby entrance was sub-standard."
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    Overall rating

    7.0 Good
    Based on 631 reviews
    • 7.6 "Good service."
      8.3 "83% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 6.7 "Location is acceptable."
    • 5.8 "Breakfast is mediocre."
    • 5.0 "Bar is ok."
    • 4.5 "Value below average."
      3.8 "62% said the breakfast was too expensive."
    • 4.3 "Rooms are not good."
      3.6 "64% said rooms were dirty."
      0.2 "98% thought they were poorly maintained."
      3.1 "69% complained about the bathroom."
      1.0 "90% found problems with the furniture."
      2.3 "77% said the bathroom was dirty."
      1.8 "82% thought the tv was sub-standard."
      0.8 "For 92%, the rooms looked old."
    • 3.9 "Not very clean."
      3.6 "64% said rooms were dirty."
      2.3 "77% said the bathroom was dirty."
    • 3.7 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      1.2 "88% complained about the elevator."
      4.3 "For 57%, the lobby entrance was sub-standard."
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    Overall rating

    7.2 Good
    Based on 185 reviews
    • 8.0 "Great service."
      8.5 "85% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 7.0 "Good location."
    • 6.3 "Breakfast is mediocre."
    • 5.0 "Average value."
    • 4.8 "Rooms are not good."
      3.8 "62% said rooms were dirty."
      3.3 "67% complained about the bathroom."
    • 4.2 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
    • 4.0 "Not very clean."
      3.8 "62% said rooms were dirty."
    • 3.4 "Vibe wasn't good."
      0.9 "91% criticized the unstylish hotel."
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    Overall rating

    7.2 Good
    Based on 141 reviews
    • 8.1 "Great service."
      8.6 "86% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
    • 7.3 "Good location."
    • 6.2 "Food is average."
    • 5.4 "Average value."
    • 4.9 "Rooms are not good."
      4.3 "57% said rooms were dirty."
      0.2 "98% thought they were poorly maintained."
      1.3 "87% found problems with the furniture."
    • 4.4 "Not very clean."
      4.3 "57% said rooms were dirty."
    • 4.1 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
    • 3.4 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
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    Overall rating

    7.4 Good
    Based on 130 reviews
    • 8.1 "Great service."
      8.3 "83% found the staff to be very friendly."
    • 7.1 "Good location."
    • 6.6 "Breakfast is mediocre."
    • 5.0 "Average value."
    • 4.6 "Rooms are not good."
      3.5 "65% said rooms were dirty."
      3.2 "68% complained about the bathroom."
    • 3.8 "Not very clean."
      3.5 "65% said rooms were dirty."
    • 3.1 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Great reception"
    data provided by TrustYou

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