Overview

Radiance Inn and Suites

1956 Lyell Ave, Rochester, NY 14606, United States
+1 585 254 1000

฿ 2,344+

Overall guest ratings

6.1/10 Good
Based on 631 reviews

Review highlights

  • 10.0
  • 7.5
  • 4.6
  • 3.3

Nearby

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    About

    Just 4 mi (6.5 km) from the airport, Radiance Inn and Suites puts you within a 10-minute drive of Genesee River's High Falls and University of Rochester. Guests can visit the fitness center for a workout, and free perks include WiFi, self parking, and hot/cold buffet breakfast daily between 6 AM and 9 AM. Flat-screen TVs and premium bedding are offered in all rooms.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    6.1 Good
    Based on 631 reviews
    • 10.0 "Internet works perfectly."
    • 7.5 "Good location."
      8.6 "86% liked the proximity to shopping."
      8.8 "Great parking, according to 88%."
    • 5.7 "Service is ok."
      6.8 "Only 68% found the staff to be friendly enough."
      5.8 "58% said the reception staff was ok."
    • 5.6 "Breakfast is mediocre."
    • 4.6 "Rooms are not good."
      3.4 "66% said rooms were dirty."
      2.2 "78% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      0.5 "95% found problems with the furniture."
      1.7 "83% said the bathroom was dirty."
      4.3 "57% were disappointed with the minibar."
      2.7 "For 73%, the rooms looked old."
      1.5 "85% had problems with the shower."
      3.1 "69% criticized the small bathroom."
    • 3.3 "Not very clean."
      3.4 "66% said rooms were dirty."
      3.0 "70% thought it was rather dirty."
      1.7 "83% said the bathroom was dirty."
    • 1.8 "Terrible amenities."
      1.8 "82% thought the building wasn't nice."
      0.5 "95% complained about the elevator."
      0.8 "For 92%, the lobby entrance was sub-standard."
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    Overall rating

    6.0 OK
    Based on 201 reviews
    • 7.4 "Good location."
    • 5.9 "Service is ok."
      6.7 "Only 67% found the staff to be friendly enough."
      5.5 "55% said the reception staff was ok."
    • 5.4 "Breakfast is mediocre."
    • 4.7 "Rooms are not good."
      3.4 "66% said rooms were dirty."
      2.0 "80% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      1.4 "86% said the bathroom was dirty."
    • 3.3 "Not very clean."
      3.4 "66% said rooms were dirty."
      3.0 "70% thought it was rather dirty."
      1.4 "86% said the bathroom was dirty."
    • 1.7 "Terrible amenities."
      1.7 "83% thought the building wasn't nice."

    Overall rating

    6.3 Good
    Based on 252 reviews
    • 7.4 "Good location."
    • 5.7 "Service is ok."
      6.5 "Only 65% found the staff to be friendly enough."
    • 5.3 "Breakfast is mediocre."
    • 4.7 "Disappointing food."
    • 4.2 "Rooms are not good."
      3.4 "66% said rooms were dirty."
      2.2 "78% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      2.7 "Air conditioning was criticized by 73%."
    • 3.4 "Not very clean."
      3.4 "66% said rooms were dirty."
      3.5 "65% thought it was rather dirty."
    • 1.9 "Terrible amenities."
      1.9 "81% thought the building wasn't nice."
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    Overall rating

    5.8 OK
    Based on 119 reviews
    • 8.0 "Location is great."
    • 5.8 "Breakfast is mediocre."
    • 5.3 "Average comfort."
      5.7 "Beds were acceptable for 57%."
    • 5.2 "Service is ok."
      6.3 "Only 63% found the staff to be friendly enough."
      5.3 "53% said the reception staff was ok."
    • 4.3 "Rooms are not good."
      3.1 "69% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
    • 3.0 "Generally quite dirty."
      3.1 "69% said rooms were dirty."

    Overall rating

    6.5 Good
    Based on 56 reviews
    • 8.4 "Good value."
    • 7.4 "Good location."
    • 6.1 "Breakfast is mediocre."
    • 5.4 "Service is ok."
      6.4 "Only 64% found the staff to be friendly enough."
    • 5.1 "Rooms are ok."
    • 3.7 "Not very clean."
      3.8 "62% said rooms were dirty."
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    Recent reviews

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    Find reviews that mention:
    noisy early in the morning
    noisy early in the morning
    room was specious
    ok breakfast
    holes and cracks
    shower had holes
    close to freeways
    non-smoking floor
    hash brown
    stuck in a smoking room
    rude an nasty
    staff was very friendly
    outside which was located
    leading to the outside
    door key
    needs proper
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