Overview

Country Inn & Suites ROC Airport-University Area

797 East Henrietta Road, Rochester, NY 14623, United States
+1 585 427 0131

฿ 2,921+

Overall guest ratings

7.9/10 Good
Based on 671 reviews

Review highlights

  • 9.3
  • 9.3
  • 5.1
  • 5.1

Good to know

  • Great desserts & fruits

Nearby

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    About

    Located near I-390, the Country Inn and Suites keeps you close to the area’s top attractions. Spend the day riding roller coasters at Seabreeze Amusement Park, or visit the campuses of local colleges, including the University of Rochester and the Rochester Institute of Technology. Arriving by plane? We offer free shuttle service to the Greater International Rochester Airport and destinations within three miles of the hotel. Gear up for an exciting day with a quick workout in our fitness center, and reward yourself with a free hot breakfast afterward. Hotel amenities include free High-Speed Internet, heated indoor pool, fitness room, free on-site parking, complimentary 24-hour coffee and cookies, DVD and Game Rentals, and guest laundry and same-day dry cleaning service.

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    Carlson

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Laundry service
    • Indoor pool
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Laundry facilities
    • Free airport shuttle
    • Free Internet
    • Pets not allowed
    • Long-term parking (surcharge)
    • Train station shuttle
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 671 reviews
    • 9.3 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
      10.0 "100% were happy with the price."
    • 9.3 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
    • 9.1 "World class service."
      9.3 "93% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      8.6 "86% thought the service was very professional."
      8.3 "83% were happy with the shuttle service."
    • 7.5 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 5.5 "Internet is average."
    • 5.1 "Average comfort."
      6.1 "Beds were acceptable for 61%."
    • 5.1 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
      6.1 "Beds were acceptable for 61%."
    • 4.4 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      2.1 "For 79%, the lobby entrance was sub-standard."
    • 3.7 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
      2.1 "For 79%, the lobby entrance was sub-standard."
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    Overall rating

    8.1 Excellent
    Based on 194 reviews
    • 9.5 "Terrific location."
    • 9.2 "Excellent value."
    • 9.1 "World class service."
      9.4 "94% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 7.8 "Good breakfast."
    • 4.9 "Not very comfortable."
      2.7 "73% said rooms were small."
    • 4.9 "Rooms are not good."
      0.7 "93% thought they were poorly maintained."
      1.9 "81% complained about the bathroom."
      2.7 "73% said rooms were small."
      2.1 "79% found problems with the furniture."
    • 4.8 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
    • 3.8 "Vibe wasn't good."
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    Overall rating

    7.8 Good
    Based on 409 reviews
    • 9.4 "Excellent value."
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 9.1 "World class service."
      9.2 "92% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
    • 7.2 "Good breakfast."
    • 7.0 "Tasty food."
      8.1 "Yummy desserts, said 81%."
    • 6.4 "Pool is mediocre."
    • 4.6 "Rooms are not good."
      0.9 "91% thought they were poorly maintained."
      1.9 "81% complained about the bathroom."
      2.8 "72% said rooms were small."
      1.3 "For 87%, the rooms looked old."
      0.8 "Air conditioning was criticized by 92%."
      4.9 "51% were disappointed with the minibar."
    • 4.5 "Not very comfortable."
      2.8 "72% said rooms were small."
      0.8 "Air conditioning was criticized by 92%."
    • 4.1 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
    • 3.5 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
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    Overall rating

    7.7 Good
    Based on 40 reviews
    • 9.2 "World class service."
    • 9.0 "Terrific location."
    • 7.6 "Good breakfast."
    • 6.3 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 4.9 "Rooms are not good."

    Overall rating

    7.3 Good
    Based on 26 reviews
    • 9.1 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 7.0 "Good breakfast."
    • 6.4 "Average cleanliness."
    • 5.4 "Average comfort."
    • 5.3 "Rooms are ok."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Great desserts & fruits"
    data provided by TrustYou

    Recent reviews

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