Overview

Windsor Excelsior Hotel
Best Room Service

Avenida Atlântica, 1800, Rio de Janeiro 22021-001, Brazil
+55 212 195 5800

฿ 5,188+

Overall guest ratings

8.7/10 Excellent
Based on 2,303 reviews

Review highlights

  • 9.7
  • 9.7
  • 7.0
  • 4.3

Good to know

  • Professional service
  • Friendly service
  • Great view
  • Beach nearby

Nearby

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    About

    Location. Located across the boulevard from the internationally famous Copacabana Beach, the Windsor Excelsior Hotel is conventionally located near Ipanema Beach. This hotel lies within 4 miles (6.4 kilometers) of Rio de Janeiro Botanical Garden, an ecological sanctuary where can still be found some remnants of the Atlantic Forest.

    Hotel Features. The hotel's Excelsior restaurant is noted for its opulent buffets and complimentary guest breakfast buffet. International fare with Brazilian flourishes accent the restaurant's views of Avenida Atlantica, while the Rooftop Bar serves poolside snacks and drinks until early evening. A softly lit lobby leads to the hotel's staffed business center where 6 workstations await business needs, along with a printer, copier, and fax machine. The hotel houses a barraca (beach shack) that contains complimentary towels, umbrellas and lounge chairs for use on Copacabana Beach. The fitness center has cardiovascular machines, free weights, and a sauna. Complimentary shuttle service is provided to and from both airports (during limited hours). Complimentary self parking is available on-site.

    Guestrooms. The 12-story Windsor Excelsior Hotel has 233 guestrooms. All offer plasma televisions with premium cable channels, free WiFi, minibars, desks, laptop-compatible safes and voltage converters. Private bathrooms feature telephones and lighted magnifying mirrors.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Gift shop
    • Spa
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Beachfront
    • Terrace/Patio
    • Laundry facilities
    • Free airport shuttle
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.7 Excellent
    Based on 2,303 reviews
    • 9.7 "Wonderful beach."
    • 9.7 "Terrific location."
      9.8 "98% appreciated the closeness to the beach."
      9.7 "97% liked the proximity to sightseeing."
      9.1 "Easily accessible by car, said 91%."
      10.0 "Near to public transport, according to 100%."
      8.8 "Great parking, according to 88%."
      9.1 "91% thought parking was inexpensive."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.6 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      8.5 "85% said the reception staff was great."
      9.3 "Lovely pool/beach service, according to 93%."
      8.8 "88% were happy with the shuttle service."
      10.0 "100% were happy with the room service."
      10.0 "100% found the restaurant service to be one of the best."
    • 7.4 "High value."
      10.0 "100% thought it was a great value."
      10.0 "100% were happy with the price of the breakfast."
    • 7.0 "Nice rooms."
      6.5 "Only 65% said rooms were big enough."
      6.5 "Only 65% said rooms were clean enough."
      6.7 "Only 67% thought the furniture was functional."
      5.0 "50% thought the minibar was ok."
      5.0 "For only 50%, the tv was ok."
    • 4.3 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
      4.0 "60% didn't like the unstylish hotel."
    • 3.7 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 3.5 "Bar is not good."
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    Overall rating

    8.7 Excellent
    Based on 1,105 reviews
    • 9.8 "Wonderful beach."
    • 9.7 "Excellent breakfast."
    • 9.5 "Terrific location."
      9.9 "99% appreciated the closeness to the beach."
      9.5 "95% liked the proximity to sightseeing."
      8.4 "Great parking, according to 84%."
      8.9 "Easily accessible by car, said 89%."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      8.3 "83% said the reception staff was great."
      9.0 "Lovely pool/beach service, according to 90%."
    • 6.4 "Rooms are ok."
      6.3 "Only 63% said rooms were big enough."
      6.5 "Only 65% said rooms were clean enough."
      5.3 "53% thought the minibar was ok."
    • 3.9 "Vibe wasn't good."
      0.9 "91% criticized the unstylish hotel."
    • 3.8 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 3.0 "Bar is disappointing."
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    Overall rating

    8.7 Excellent
    Based on 898 reviews
    • 9.8 "Wonderful beach."
    • 9.7 "Terrific location."
      9.9 "99% appreciated the closeness to the beach."
      9.7 "97% liked the proximity to sightseeing."
    • 9.5 "Excellent breakfast."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      8.5 "85% said the reception staff was great."
      9.1 "Lovely pool/beach service, according to 91%."
    • 7.3 "High value."
    • 6.7 "Rooms are ok."
      6.3 "Only 63% said rooms were big enough."
      6.7 "Beds were acceptable for 67%."
    • 5.4 "Pool is mediocre."
    • 4.4 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
    • 3.8 "Wellness & sports facilities were not very nice."
    • 3.6 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
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    Overall rating

    7.7 Good
    Based on 46 reviews
    • 9.7 "Terrific location."
    • 9.2 "World class service."
    • 6.9 "Rooms are ok."

    Overall rating

    8.2 Excellent
    Based on 253 reviews
    • 9.6 "Terrific location."
      9.8 "98% appreciated the closeness to the beach."
    • 9.4 "Excellent breakfast."
    • 9.3 "Wonderful beach."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      8.5 "85% said the reception staff was great."
    • 7.0 "High value."
    • 6.9 "Average amenities."
      6.8 "68% thought the building was acceptable."
    • 6.9 "Rooms are ok."
      5.0 "For only 50%, the bathroom was ok."
    • 3.9 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
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    Good to know
    "Professional service"
    "Friendly service"
    "Great view"
    "Beach nearby"
    data provided by TrustYou

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