Overview

Hotel Cristal Palace

Rua Francisco Otaviano 56 Arpoador, Rio de Janeiro 22080-040, Brazil
+55 212 513 2349

฿ 2,581+

Overall guest ratings

6.8/10 Good
Based on 445 reviews

Review highlights

  • 8.8
  • 6.2
  • 3.2
  • 3.1

Good to know

  • Beach nearby

Nearby

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    About

    Putting you within a 10-minute drive of Leblon Beach, Hotel Cristal Palace features a rooftop terrace and offers an airport shuttle (available 24 hours) for BRL 130 per vehicle. Guests indulge in spa services, then grab a bite to eat at the restaurant. A fitness center and a spa tub are other highlights, and all rooms offer 24-hour room service and DVD players.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Internet
    • Currency exchange on-site
    • Room service
    • Hot tub
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Business centre
    • Concierge service
    • Laundry facilities
    • Spa
    • Restaurant
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    6.8 Good
    Based on 445 reviews
    • 8.8 "Location is great."
      9.5 "95% appreciated the closeness to the beach."
    • 6.2 "Breakfast is mediocre."
    • 6.1 "Service is ok."
      6.3 "Only 63% found the staff to be friendly enough."
      6.3 "63% said the reception staff was ok."
      5.5 "Only 55% thought the service was professional."
    • 6.0 "Internet is average."
    • 5.0 "Average value."
    • 3.2 "Awful rooms."
      4.2 "58% didn't like the uncomfortable beds."
      3.6 "64% said rooms were small."
      1.0 "90% thought they were poorly maintained."
      3.8 "62% said rooms were dirty."
      0.0 "For 100%, the rooms looked old."
      0.6 "Air conditioning was criticized by 94%."
      0.0 "100% found problems with the furniture."
    • 3.1 "Generally quite dirty."
      3.8 "62% said rooms were dirty."
      2.7 "73% thought it was rather dirty."
    • 3.1 "Terrible amenities."
      3.3 "67% thought the building wasn't nice."
    • 3.0 "Quite uncomfortable."
      4.2 "58% didn't like the uncomfortable beds."
      3.6 "64% said rooms were small."
      1.2 "88% thought it was too noisy."
      0.6 "Air conditioning was criticized by 94%."
    • 2.9 "Food is inedible."
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    Overall rating

    6.6 Good
    Based on 315 reviews
    • 8.9 "Location is great."
      9.6 "96% appreciated the closeness to the beach."
    • 6.2 "Breakfast is mediocre."
    • 5.9 "Service is ok."
      6.1 "Only 61% found the staff to be friendly enough."
      6.2 "62% said the reception staff was ok."
      5.8 "Only 58% thought the service was professional."
    • 4.5 "Value below average."
    • 3.2 "Awful rooms."
      3.5 "65% didn't like the uncomfortable beds."
      3.5 "65% said rooms were dirty."
      3.7 "63% said rooms were small."
      1.0 "90% thought they were poorly maintained."
      0.6 "Air conditioning was criticized by 94%."
    • 3.1 "Terrible amenities."
      3.2 "68% thought the building wasn't nice."
    • 2.8 "Generally quite dirty."
      3.5 "65% said rooms were dirty."
      2.5 "75% thought it was rather dirty."
    • 2.6 "Quite uncomfortable."
      0.8 "92% thought it was too noisy."
      3.7 "63% said rooms were small."
      3.5 "65% didn't like the uncomfortable beds."
      0.6 "Air conditioning was criticized by 94%."
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    Overall rating

    7.0 Good
    Based on 22 reviews
    • 5.8 "Service is ok."
    • 3.2 "Awful rooms."

    Overall rating

    7.4 Good
    Based on 106 reviews
    • 8.7 "Location is great."
    • 6.2 "Service is ok."
      6.5 "Only 65% found the staff to be friendly enough."
      5.4 "Only 54% thought the service was professional."
      6.3 "63% said the reception staff was ok."
    • 6.1 "Breakfast is mediocre."
    • 3.0 "Awful rooms."
      0.8 "92% thought they were poorly maintained."
      3.1 "69% complained about the bathroom."
    • 2.5 "Horrible vibe."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Beach nearby"
    data provided by TrustYou

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