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Genuine and friendly attention and service starting at recepion,extending to the restaurant and the smokers accomodatig bar and ending with the helpful porter .
Staff were courteous and attentive, the hotel was attractively but comfortably decorated and furnished, and the rooms were comfortable and well equipped. The location is superb. Unfortunately, I chose to stay on the weekend when the bar and main restaurant were closed for refurbishment. It would have been polite to let me know about this before I made the booking.
The breakfast buffet was wonderful. We thought the location was one of the best in Old Riga. The room could not have been better. It is not something we did not like, but we wish we had realized how formal their dinner restaurant was. Men in the restaurant were wearing tuxedos and we did not pack anything dressy enough to eat there.
interior design, good choice for breakfast, professional staff, location sigar smoke from the Pils Bar fills out the entire lobby, including reception, very unpleasant fact for non-smoking or allerrgic or pregnant guests, strong conditioning of the bar area needed!
the staff were excellent breakfast disappointing for this class of hotel
Hotel staff was the best.
Felt comfotable after 5 minutes of arriving at teh hotel both of us were knocked out by the relaxed atmoshere and design of the hotel.Enjoyed every minute. Only one problem the noise of shouting early morning in the street. But the windows had proper noise reducing insulation, I can't see what more could be have been done....
Beautiful hotel, charming staff, great food, superb location. I can't fault this hotel in anyway. Riga very nice also!
Location, building, facilities (except minibar), and first of all the fantastic breakfast. Minibar out of order - reported at reception - no repair in next 48 hours
The beds. I slept like a lamb. It was being renovated, so the view was obscured, but that was the only thing.
Really well located, a very interesting mix of people to watch, especially in the bar. The staff were lovely. The breakfast was also amazing. The coffee was good! Guests were smoking in the hotel bar. The rooms are on the small side, but not a massive issue as you don't spend much time in your hotel room on holiday. Our room was next to a supplies cupboard so it was quite noisy. I think they could improve by adding tea and coffee making facilities to each room and banning smoking in the bar
Attractive decor, friendly staff and great breakfast in a good location Lack of advertised roof top spa. Taxi driver had trouble finding it so better directions required. Lack of bath in "bathroom" as on booking form
Very central location, walking distance from all interesting sites in Riga. Very friendly & competent staff. Hotel with historical character, yet fully modernized with nice Spa facilities.
we had an excellent experience...this hotel is highly commendable...special mention for the restaurant and the friendliness of the personnel...very good bed...quiet...in the heart of the "old city"...do you need anything more?
The Hotel stuff is the best I've met. The location is excellent. I will stay only in this Hotel next my trip to Riga.
Very confortable room,friendly sevice
Perfect place for a romantic weekend and for sofisticated city travellers. Superb concierge service. Gourmet breakfast a la carte ( the only option) was great but might be a disadvantage for business travellers as it takes a while.
The staff was extremely helpful and accomodating. Very Family Friendly. The food was excellent as well. Overall amazing stay!
The Best hotel in our life! The best personal! They help us with everything! They did our little weekend unforgettable! Good Breakfast! Personal in Spa very nice and professional! Room (deluxe suite) was amazing!!! And again... the best staff! If you need great hotel in the centre of the Old Riga - don't think - just go to this hotel!
Amazing hotel with superb atmosphere. Very intimate and personal touch. First class service and staff. Everything exceeded our expectations. Highly recommended for a memorable visit.
I was very impressed by the staff. All of them (though small in number) are absolute profs. Politeness and kindness to the guests. Eager to help. They helped me to get away from the city by train when almost there were no tickets (Iceland vulcan eruption). Free and fast Wi Fi. Very extravagant design and comfort rooms. The location is close to the Dome Square, in the heart of the old city and very accesible by the car from the river side. They call themself a SPA hotel, though you cannot really say it at all. They have only 2 small massage rooms, hammam and sauna (though sauna on the rooof level vith the city view). Like that almost all hotels can call themself a SPA hotel. The breakfast included is only the continental small version.
Excellent location in Riga Old Town. Room was very comfortable.
The Staff of the hotel is beyond friendly - they made us feel right at home from the first minute! =) Location couldn't be better - right at the heart of old town. The restaurant can also be warmly recommended.
Cold in number.
We liked very much your well-qualified staff, nice location and wonderful view out of the window
Old town is really close enough, all remarkable places to see are also close - the hotel itself is nice and quiet which is good atleast if you wand to relax after your walkabouts around the city.
Walking around, sightseeing, perfect location, many delicious restaurants nearby the hotel, possibilities to visit other place of attraction (like Yurmala) No
Hotel design vey nice and original. Very convenient to historic center by walk though still calm location. Staff very friendly and helpful.
The most - design and location. An d staff - very welcome !Thanks a lot! Breakfast choice was pure, in my opinion.
The staff were very helpful, the fod was excellent, and the whole experience was very relaxing and enjoyable.
location would be nice to have more internatioanl tv channel, whi-fi in all building and if not bath robe, than at least slippers))
Hotel situated in the centre of the old town was ideal Friday nights can be noisy
close to old city ,polite stuff,simple but decent room , parking comes as separate charge and is couple of blocks away(5min walk)
very good location, beautiful room We had a room on the fourth flour, close to conference room. Each evening this room was used for big parties that lasted from late afternoon to midnight. . This was really annoying as we expected to have quite and relaxing weekend but we were forced to stay away from the hotel. And we had small problems all the time, starting from selling us card for wireless connection when we staying in the room were no wireless connection was available, we had to ask for second set of towels (for us, it was rather strange to receive on set, for double room), and the hot breakfast was actually cold, and so on.
Perfect location for a city weekend, friendly staff, comfotable room, oldfashioned, clean. Breakfast good. I liked everything, the hotel was as I expected.
Good central location. Friendly staff. Excellent self service break fast. Website overplays uyje quality of the rooms. We were initially given a room which smelled strongly of cigarette smoke. We were moved to a smaller room which was adequate but not up to our expectations.
Silence Changed the first room, due to someone had recently smoked there...
very nice environment - close to the old town
Location in the very center of the down town Much noise at night from the bar opposite the hotel room 302
The remarkable interiors, preserved medieval, polite and attentive staff. In my next visit to Riga i will stop only at this hotel.
Very clean rooms and good breakfast. I would say that there are a couple of things (but very minor!). The kitchen was very nice but wasn't very well equipped - so dont expect to do any cooking! Also, the bar closed at 11pm - they had a lovely library to sit in and it would have been nice to sit and have a drink there rather than having to go up to the room.
Relaxing. Clean, big rooms,
Design-Comfort-Service we had to pay cappuccino for breakfast
Clean, friendly staff, terrific restaurant, central location, just perfect for our 4 day visit to Riga Fitness area is very small
Gorgeous building, beautiful design, size of the room, helpful staff, central location. Can't really define itself as "SPA hotel": they're just affiliated with a third party SPA which is actually quite far away (walking) from the hotel.
Location and spacious room (apartment) Noisy by nights and breakfast
The location was great and the hotel personnel were very helpful. My children would have liked a bathtub.
Fitness suite and sauna aren'y actually located within the hotel but in a shopping centre 5 minutes away, pedantic I know
very nice and cheerful staff. Hotel location was perfect. Maybe summertime hotel room might be hot becauce No air-conditioner and also noisy because couple of restaurang was under the hotel room windows
There was considerable noise from the building site next door to the hotel which went on through the night and meant I was unable to sleep at all on my first night. I did complain at 3am and ask to move rooms but was told that i coudl not move until teh next day.
location is great, just in the center of the old town.
Location ns friendly staff
Its location in the heart of the Old Town. Not too far to walk to the Markets, the railway station, bus station, Occupation Museum etc. Also some excellent eating places nearby and a wonderful linen and amber shop next door. The bed was most comfortable and we received useful answers from reception when we asked questions. Drunks in the street outside late at night kept us awake sometimes but this was summer and we had the windows open.
excellent location, friendly staff poor breakfast buffet, overcrowded breakfast room
Very good location for such a price. Comfortable. Excellent service
Very good service - staff was very helpful and nice. Room was small (tourist class) but really clean.
The location was great. The staff was also helpful. Rooms were quite good for the price There was a bad sewer smell coming from the private bathroom
the position is great, almost in front of the dome, in the very centre of the old town. more central should have been inside the dome! it's very easy to ear the people in the other rooms. if they're is bothering.
the staff were very helpful when I tried to cancel my bank card after getting it stolen
Silence and big room, very centrum location in Old City. Saving money and time for transport. Linens for bad were old, no soap in shower.
The location is excellent, the Dome Cathedral is visible from the window. There is a WIFI and a public Internet-connected PC available. The bed linen were very clean and comfortable. There is a fridge for public use and a free self-service tea/coffee available. The hotel is located upstairs, with no elevator. There was quite cold in the room, but when the heating was switched on it turned back to normal.
The city center, very good price per room, everything was clen, really friendly personal, free internet (PC and wifi), microwave oven and kettle
City center, quiet and clean.
Great location, friendly service, excellent bakery 10 m from the entrance and clean, safe rooms at a fair price
Perfect location, friendly atmosphere, best value for money
Great location. 3rd time to Riga, and this has to be in the best location of all!