The staff, support atmosphere location and food were all excellent, we were made to feel very welcome by all staff! The only part we did not like is we found the beds very hard and uncomfortable.
the location the initial troubles with our reservation, no life in the evenings
swimming staff attitude
Very kind people. Good sercvice when arrieved and also on our way back. Nice place to stay. Most of the personel don't understand English. And if they can there know how is poor.
beach, food, room under construction - noise
the weather the staffwere unwelcoming; they messed up our booking; ended up in separate rooms when we had booked adjoining rooms to be next to our children; they tried to put us in twin share not king size beds. booked non-smoking but ended up in smoking rooms; tried to charge us for glass breakge in both rooms but no glasses were broken.
The staff is very helpful and nice. I lost something on the way to Koh Samet, staff in the resort helped me to call the bus company. the pool side room was great. i would like to visit Koh Samet again and stay in Sai Kaew Beach. I stayed in the Cottage for the first night. Cottage was nice but too many mosquito outside the room.
Closeness to beach and bars & restaraunts. The cottages could do with some updating, not keen on the outside shower due to mosquitos and could see being a problem in rainy season.
I liked the fact that all you have to do is check you bag in at Ban Phe, and your transport to the hotel is all taken care of. Also, the relaxed atmosphere of the place.
It was really good hotel. Clean room, bathroom is stylish, pool is nice, and beautiful white sand beach...! i really love there!
just beside to the beach. breakfast buffet can be changed the content during our 4 days stay, it's the execellent point. cannot do the good services to amend my room facilities even that i had informed the staff for 2 times until the day i left.
Nice and big resort, good location, quality food, great breakfast, friendly and helpful staff. completely overprized, rubbish stored just in front of the resort what is ugly and bad smelling. Cocktails at the bars are just a kind of fruit juice with ice and much too expensive for that.
beautiful ocean and landscape, free transfer to Rayong once a week, fresh seafood and fruits very old hotel, staff doesn`t speak english well, the beach and hotel territory are quite durty, prices at the restaurant are high and there is no any others variants nearby
The hotel was nice and clean. The staff were very friendly and helpful. The beach was dirty and there were broken glassbottles and plastic bags on the beach. The hotel is not a 4 star hotel as advertised but rather a 3 star.
I like the service. When I walked pass the gardener they are just so friendly that greeting us with a smile. The second thing is that I think the hotel are in perfect sites, neither too big or too small. And that matches with the true relaxation privacy.
Need to have plan to access the hotel. Very difficult to find it ven by local people.
Just what we neded-a quiet place to relax.Breakfasts expensive at 350++ cost of breakfast
Good location on excellent sandy beach with bright modern rooms but a car is necessary as few distractions or entertainment nearby and location is very quiet and relaxing for families with village of Ban Phe with its restaurants 12 kilometers away The only negative point has nothing to do with the hotel but the nice beach is unfortunately infested with sea/sand fleas which give nasty bites lasting 3-4 days
The hotell is very very nice, food, drinks, massage and activities much more expensive then other places, but a lovely hotel 2 visit. 2 or 3 pool + only 15 seconds to the beach, lovely. If I go Rayong again, I will stay here.
Very attractive and well designed hotel right on sea front; nice gardens and flower beds around; good pool; very comfortable rooms; good especially with special rate; lovely cool place all round Not included breakfast was a bit of a surprise especially when having to pay extra 800 baht for this; paying too for wireless internet seems absurd these days particularly in classy hotel like this; location is a little out of the way, hotel very much 'on its own' and you need to hire a car or scooter to get anywhere
staffs and location
Rustige ligging, mooie zwembaden in een groene tuin. Erg ver weg van een dorp, je moest dus altijd in het hotel eten.
During our stay in Novotel Pim Rayong Rae my wife and I felt very comfortable and at home because of the comfort of the room, beautifully landscaped garden and swimming pool and the location by the sea. The hotel is ideal for relaxing and a stopover during a trip through Thailand. The location might be a bit remote but this is not really a problem because of the excellent free shuttle service to Ban Phe. They also offer many excursions in the area.
The location was fantastic the rooms were immaculate and the food was outstanding on the whole fantastic
everything was perfect lovely hotel with charming staff delicious food, very quiet with beautiful beach and swimming pool villa very wide and typical
As always it is amazing
The quality of the villa, the beach & the facilities Spa was expensive and the staff not as good as you would find in Bangkok
This resort is just amazing! Great villas! Beautifull view! Stuff is helpfull! 10/10 for me! Regards to Paradee Resort!
The rooms and the beach are amazing. Also the staff is very friendly and helpful. The best place I ever stayed. Excellent
This is real paradise :) Come over here to check it :) Amazing !
nice and relaxing service was slow, on three occasoins i had to go and retieve the menu before i could order
Relaxing, amazing, friendly staff, mostly adults, rustic beach decoration. All ingredients for romance! Fairy tale settting!