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Staff was very nice Didn't feel the cost was worth the stay not sure if I would stay there again at her hotels closer that are just as nice and less expensive
JW Marriott Quito is an excllent hotel in all aspects. The staff are very polite and they are always available for suggestions. The restaurants are great specially for La Hacienda. The room is clean, big and very beautiful. The executive lounge has excellent food and it is very comfortable. I really recommend JW Marriott Quito.
The Staff are incredible! Every single staff member from the front desk, to valet and cleaning personnel are smiling and eager to please. The hotel itself is stunningly beautiful. There was a floral arrangement in the foyer with at least 6 dozen long stem roses. amazing. The rooms are clean, large and outfitted with every amenity a traveler needs.
Swimming pool, sauna, Turkish bath.
I loved the facilities, great gym, spa and pool Prices for food are way out of line. A juice was $10! Breakfast was $21 the cheapest one and not even Buffett. You could hear buses running by just outside the window, partying on the mezzanine was so loud you could hear the bass in the room.
the cable tv and the excellent hot shower no
Breakfast was nice,served in a beautiful setting with a view of the city. Good location, close to LaRonda for nice restaurants and shopping and sightseeing. It's noisy in the mornings because most rooms face the enclosed courtyard and you can hear the guests leaving for breakfast and checking out. Not a good hotel for sleeping in.
The hotel was comfortable and very clean. The staff was helpful. It is located in Quito's old section and very close to many of the sites we wanted to see. The courtyard in the center of the building was a nice quiet place to relax. The hotel provided eveerything we needed-- comfortable beds, hot water, a good breakfast and free wi-fi. I was sorry that there wasn't a restaurant in the hotel. (The information I received when I made the reservations said that there was.) Quito is not very safe at night and we didn't feel comfortable going out at night. The hotel has a refrigerator and we were able to use that which helped.
Location was very good and staff were friendly and helpful. Design of hotel caused it to be noisy sometimes but after midnight it was quiet.
Although I made an online reservation, the front desk attendant decided that he would give priority to other people who walked in and paid him cash. They did not give any reasoning why they did not think my online reservation was valid and simply dismissed us. I was left stranded with my significant other having to look for a different hotel. If you are in Old Quito, I would recommend Hotel San Francisco, which is just down the block from this one.
This is a colonial-style building completely refurbished as a hotel in the old city, with an extremely willing staff. Hotel pick-up at the airport was handled very well, even though my plane was several hours late (after midnight). Staff very helpful and anxious to please, and they do not charge for using their computers in the patio (Business Center) There is no elevator, and you have to go up to the 4th floor for breakfast, which can be a real feat given the altitude of Quito, at least the first couple of days.They serve only breakfast. Although there are several restaurants a couple of blocks away, I wished I could have eaten something at night, say, right in the hotel or closer by. Single room was very small (but very new and well-maintained), and the closet pole was out of reach, 7 feet up or more.
Great location! Nice breakfast and coffee available 24/7. Beautiful relaxing hotel and rooms.
Did not pick us up at the airport. We arrived in Quito at 10:30 pm and van driver said they only picked up Delta flyers. We arrived on United. We took a taxi. They stored our bags for us the next morning for our meeting and allowed us to collected them later.
This hotel had fabulous rooms! The beds were very comfortable with European styel duvet covers and lovely pillows. The bathroom was all granite, good shower. The soaps, towels, linens were all spa quality, very nice. It was spacious, and extremely clean. Seemed like it was freshly remodeled. I travel constantly and stay in a lot of places, this is one of the very nicest hotels I have ever stayed in.\n\nHaving said that, I did not pay (it was part of a package) so I am not sure about the cost/value.
We were completely satisfied with our check-in, room and dining experience here. Our twin bedded room was spacious and on the 12th and 10th floors (two stays). Now that I've tried the travel agency once very successfully I expect to use them again. They provide free vans to the airport at certain hours, which we could take advantage of!
Just a $5 taxi fare from the airport (or free hotel shuttle) the Hilton is located in the New City but within walking distance of the Old City. \n\nThe staff at reception were friendly and helpful, as was the concierge.\n\nPricey for the region, but worth it for a bit of luxury.
The service and the staff were exceptional. My wife and I had to leave at 3:45 am to catch a flight. The wake up call was on time, the cab was there as promised, and they even packed a free lunch for us since it was so early. I will definitely recommend staying there. It is located at Foch Plaza which can be noisy late at night but that is to be expected at that location.
For those who don't want to stay in the old city, location is excellent -- adjacent to Plaza Foch with plenty of restaurants and bar and busy night life. Also within 2 blocks of major bus lines that make access to other areas of the city. The breakfast in an neighboring restaurant is more than adequate and the staff was always helpful. room was compact and those in our section of the hotel required climbing a flight of stairs as well as using the elevator. could be a problem for some, altough it wasn't for us.
Did not realize how far it was from the airport.....45 minutes. Very loud music literally all night long. Booked an air conditioned room which they did not give us until we complained,
The fact I arrived at 10 am and wanted to check in... They did the arrangements for me to get my room earlier 10 pts on that!! There should have been more options on breakfast of bread that include whole wheat, & teas. And the fact that I have to leave the hotel to get breakfast it was a little uncomfortable but can't do much about that (passage maybe so I can go with slippers).
I always liked the location and the facilities as well as the service. The food was also very good. The items I mentioned above and maybe other that did not use, makes of this hotel one of the best around. Thank You.
security and convience very poor internet connection meals were expensive compared to what was available elsewhere
The hotel is very clean. The staff professional, helpful and friendly. The buffet breakfast was fantastic! Laundry service is rather expensive, but very good. No airconditioner in the room. The WiFi is fickle.
The Hotel was clean and in a good location. It was also a reasonable price. They charged for Wi-Fi and did not provide a free breakfast. The staff was moderately friendly, but was not super helpful with respect to information about the area. You can probably find something for the same price with more amenities.