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Hotel Universel

2300, chemin Sainte-Foy, Québec City, QC G1V 1S5, Canada
+1 418 653 5250

฿ 2,036+

Mon 5/12 Check in
Tue 6/12 Check out

Overall guest ratings

7.2/10 Good
Based on 1,856 reviews

Review highlights

  • 8.1
  • 7.7
  • 4.4
  • 4.0

Nearby

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    About

    With a stay at Hotel Universel in Quebec (Sillery), you'll be minutes from Champlain College, St. Lawrence and close to Laval University. This hotel is within close proximity of PEPS and Cegep de Sainte-Foy.

    Rooms

    Make yourself at home in one of the 182 air-conditioned rooms featuring plasma televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as coffee/tea makers and irons/ironing boards.

    Amenities

    Enjoy a range of recreational amenities, including a health club, an indoor pool, and a spa tub. This hotel also features complimentary wireless Internet access and a fireplace in the lobby.

    Dining

    Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 7 meeting rooms available for events. Free self parking is available onsite.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Gift shop
    • ATM on-site
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Safe
    • Sauna
    • Pool table
    • Storage available
    • Terrace/Patio
    • Free Internet
    • Pets not allowed
    • Free long-term parking
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    7.2 Good
    Based on 1,856 reviews
    • 8.1 "Location is great."
    • 7.7 "Tasty food."
    • 7.3 "Good pool."
    • 7.1 "Wellness & sports facilities were pleasant enough."
    • 5.9 "Average cleanliness."
    • 4.4 "Bad amenities."
    • 4.0 "Not very comfortable."
    • 3.9 "Vibe wasn't good."
    • 3.9 "Rooms are not good."
    • 2.9 "Bar is disappointing."
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    Overall rating

    7.3 Good
    Based on 760 reviews
    • 7.6 "Good location."
    • 6.6 "Pool is mediocre."
    • 6.3 "Sufficient wellness & sports facilities."
    • 6.3 "Average value."
    • 5.5 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
      5.4 "54% thought the cleanliness of the hotel was average."
    • 4.7 "Not very comfortable."
      2.2 "78% thought it was too noisy."
      0.1 "Air conditioning was criticized by 99%."
      0.2 "98% criticized the small bathroom."
    • 4.0 "Vibe wasn't good."
      2.9 "71% criticized the unstylish hotel."
    • 3.8 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      2.0 "80% thought they were poorly maintained."
      1.8 "82% found problems with the furniture."
      0.1 "Air conditioning was criticized by 99%."
      3.3 "For 67%, the rooms looked old."
      0.6 "94% were disappointed with the minibar."
      0.2 "98% criticized the small bathroom."
      3.0 "70% said the bathroom was dirty."
      2.0 "80% had problems with the shower."
      4.3 "57% were unhappy with the view."
      1.4 "86% thought the tv was sub-standard."
    • 2.4 "Awful breakfast."
      3.6 "64% said the breakfast was too expensive."
    • 2.4 "Disappointing internet connection."
      1.2 "88% said the wifi quality was bad."
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    Overall rating

    7.2 Good
    Based on 983 reviews
    • 7.9 "Good location."
      10.0 "100% thought parking was inexpensive."
      8.4 "84% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 7.3 "Good pool."
    • 7.2 "Wellness & sports facilities were pleasant enough."
    • 5.7 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
      5.0 "50% thought the cleanliness of the hotel was average."
    • 5.5 "Service is ok."
      5.4 "54% said the reception staff was ok."
    • 4.5 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      2.8 "For 72%, the lobby entrance was sub-standard."
    • 4.1 "Vibe wasn't good."
      2.8 "72% criticized the unstylish hotel."
      2.8 "For 72%, the lobby entrance was sub-standard."
    • 3.2 "Awful rooms."
      4.0 "60% didn't like the uncomfortable beds."
      1.6 "84% complained about the bathroom."
      1.8 "82% thought they were poorly maintained."
      0.2 "Air conditioning was criticized by 98%."
      3.5 "For 65%, the rooms looked old."
      1.8 "82% found problems with the furniture."
      0.7 "93% were disappointed with the minibar."
      0.3 "97% criticized the small bathroom."
      3.7 "63% said the bathroom was dirty."
      1.6 "84% had problems with the shower."
    • 2.9 "Quite uncomfortable."
      4.0 "60% didn't like the uncomfortable beds."
      1.9 "81% thought it was too noisy."
      0.2 "Air conditioning was criticized by 98%."
      0.3 "97% criticized the small bathroom."
    • 2.6 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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    Overall rating

    7.1 Good
    Based on 55 reviews
    • 8.1 "Location is great."
    • 7.5 "Good pool."
    • 7.1 "High value."
    • 7.1 "Wellness & sports facilities were pleasant enough."
    • 6.3 "Service is ok."
    • 6.1 "Average cleanliness."
    • 4.4 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
    • 4.1 "Vibe wasn't good."
    • 3.7 "Not very comfortable."
      4.8 "52% didn't like the uncomfortable beds."
    • 3.7 "Rooms are not good."
      4.8 "52% didn't like the uncomfortable beds."
      1.9 "81% thought they were poorly maintained."
    View all review categories

    Overall rating

    7.5 Good
    Based on 55 reviews
    • 8.4 "Location is great."
    • 5.8 "Service is ok."
    • 4.6 "Not very comfortable."
    • 4.3 "Rooms are not good."
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    data provided by TrustYou

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