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Hotel L Ermitage

60 rue Sainte-Ursule, Québec City, QC G1R 4E6, Canada
+1 418 694 0968

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+1 418 694 0968

Overall guest ratings

8.0/10 Good
Based on 314 reviews

Review highlights

  • 8.8
  • 7.2
  • 3.1
  • 2.2

Good to know

  • Comfortable beds
  • Clean rooms

Nearby

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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 314 reviews
    • 8.8 "Location is great."
      8.6 "86% liked the proximity to sightseeing."
    • 7.2 "Good service."
      9.5 "95% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 5.6 "Rooms are ok."
      5.3 "For 53%, maintenance was acceptable."
    • 5.1 "Average comfort."
    • 3.1 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      2.0 "80% thought the facilities needed updating."
    • 2.2 "Disappointing internet connection."
      3.8 "62% said the wifi quality was bad."
    • 1.7 "Awful breakfast."
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    Overall rating

    7.8 Good
    Based on 270 reviews
    • 8.6 "Location is great."
    • 7.1 "Good service."
      9.3 "93% found the staff to be very friendly."
    • 5.2 "Rooms are ok."
      5.2 "For 52%, maintenance was acceptable."
    • 4.6 "Not very comfortable."
      4.0 "60% said rooms were small."
      4.0 "60% thought it was too noisy."
    • 3.0 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
    • 2.0 "Disappointing internet connection."
      3.3 "67% said the wifi quality was bad."
    • 1.9 "Awful breakfast."
    View all review categories

    Overall rating

    8.1 Excellent
    Based on 18 reviews
    • 9.0 "Terrific location."
    • 7.0 "Good service."
    • 5.8 "Rooms are ok."

    Overall rating

    8.3 Excellent
    Based on 25 reviews
    • 8.7 "Location is great."
    • 7.5 "Good service."
    • 5.3 "Rooms are ok."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Clean rooms"
    data provided by TrustYou

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