Overview

Hotel Monopol

Quintana 15, 38400 Puerto de la Cruz, Canary Islands, Spain
+34 922 384 611

฿ 805+

Overall guest ratings

7.8/10 Good
Based on 820 reviews

Review highlights

  • 9.4
  • 8.6
  • 4.3
  • 3.7

Good to know

  • Friendly atmosphere

Nearby

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    About

    Traditional hotel run by the same family for the last 88 years, located in the downtown area and very close to the sea. Typical Canary Islands courtyard.

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    accorhotels.com

    Amenities

    • Complimentary breakfast
    • Pets allowed on request. Charges may apply.
    • Car hire
    • Internet
    • Wi-Fi
    • Currency exchange on-site
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Spa
    • Designated smoking area
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.8 Good
    Based on 820 reviews
    • 9.4 "Terrific location."
      7.1 "Great parking, according to 71%."
      9.7 "97% liked the proximity to sightseeing."
      9.3 "93% appreciated the closeness to the beach."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.1 "Easily accessible by car, said 71%."
      10.0 "Near to public transport, according to 100%."
      9.0 "90% thought parking was inexpensive."
    • 8.6 "Great service."
      9.0 "90% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
      8.0 "Management was excellent, said 80%."
    • 7.6 "Good breakfast."
    • 5.4 "Vibe was decent."
      7.0 "70% said it was a stylish hotel."
    • 4.3 "Rooms are not good."
      3.7 "63% complained about the bathroom."
      2.5 "75% didn't like the uncomfortable beds."
      4.5 "55% said rooms were small."
      1.6 "For 84%, the rooms looked old."
      1.7 "83% thought they were poorly maintained."
      2.2 "78% criticized the small bathroom."
      4.1 "59% said the bathroom was dirty."
    • 3.7 "Internet is poor."
      3.9 "61% thought it was overpriced."
      3.5 "65% said the wifi quality was bad."
    • 3.5 "Not very comfortable."
      2.5 "75% didn't like the uncomfortable beds."
      4.5 "55% said rooms were small."
      3.4 "66% thought it was too noisy."
      2.2 "78% criticized the small bathroom."
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    Overall rating

    7.7 Good
    Based on 508 reviews
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      7.2 "Great parking, according to 72%."
      9.2 "92% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
    • 8.6 "Pool is good."
    • 7.4 "Good breakfast."
    • 5.3 "Vibe was decent."
      6.9 "Only 69% thought, the hotel was stylish."
    • 3.9 "Rooms are not good."
      3.4 "66% complained about the bathroom."
      4.1 "59% said rooms were small."
      1.7 "For 83%, the rooms looked old."
      1.8 "82% thought they were poorly maintained."
      2.3 "77% didn't like the uncomfortable beds."
      3.8 "Air conditioning was criticized by 62%."
      4.3 "57% said the bathroom was dirty."
      1.9 "81% criticized the small bathroom."
    • 3.9 "Internet is poor."
      4.3 "57% thought it was overpriced."
      3.3 "67% said the wifi quality was bad."
    • 3.1 "Quite uncomfortable."
      4.1 "59% said rooms were small."
      2.3 "77% didn't like the uncomfortable beds."
      3.8 "Air conditioning was criticized by 62%."
      3.2 "68% thought it was too noisy."
      1.9 "81% criticized the small bathroom."
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    Overall rating

    8.2 Excellent
    Based on 114 reviews
    • 9.4 "Terrific location."
    • 8.7 "Great service."
      9.1 "91% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
    • 7.8 "Good breakfast."
    • 5.3 "Vibe was decent."
    • 4.6 "Rooms are not good."
      2.7 "73% didn't like the uncomfortable beds."
      3.8 "62% complained about the bathroom."
      1.7 "For 83%, the rooms looked old."
    • 4.0 "Not very comfortable."
      2.7 "73% didn't like the uncomfortable beds."

    Overall rating

    8.0 Good
    Based on 196 reviews
    • 9.2 "Terrific location."
      9.3 "93% appreciated the closeness to the beach."
      9.5 "95% liked the proximity to sightseeing."
    • 8.7 "Pool is good."
    • 8.7 "Great service."
      8.9 "89% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
    • 8.2 "Amenities are good."
      7.8 "78% thought the building was wonderful."
      9.2 "92% enjoyed the lobby entrance."
    • 7.7 "Good breakfast."
    • 5.6 "Vibe was decent."
    • 4.4 "Rooms are not good."
      3.7 "63% complained about the bathroom."
      4.4 "56% said rooms were small."
      1.5 "For 85%, the rooms looked old."
      1.8 "82% thought they were poorly maintained."
      4.4 "56% said the bathroom was dirty."
    • 3.7 "Internet is poor."
      3.8 "62% thought it was overpriced."
      3.5 "65% said the wifi quality was bad."
    • 3.3 "Not very comfortable."
      3.1 "69% thought it was too noisy."
      4.4 "56% said rooms were small."
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    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly atmosphere"
    data provided by TrustYou

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