Overview

Hotel Portonovo Plaza

Av. Mexico # 1125, 48350 Puerto Vallarta, JA, Mexico
+52 322 222 2291

฿ 1,575+

Overall guest ratings

8.1/10 Excellent
Based on 431 reviews

Review highlights

  • 9.6
  • 8.8
  • 4.4
  • 3.8

Good to know

  • Friendly service
  • Beach nearby

Nearby

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    About

    Hotel Portonovo Plaza features a rooftop terrace and puts you within a 10-minute walk of Malecon. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. There's a fitness center, and rooms offer LCD TVs and room service.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Meeting/Banquet facilities
    • Business centre
    • Internet
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Terrace/Patio
    • Concierge service
    • No smoking
    • Safe
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 431 reviews
    • 9.6 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "City centre within easy reach, said 100%."
    • 8.8 "Good value."
    • 8.8 "Great service."
      9.2 "92% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      7.8 "78% said the reception staff was great."
    • 7.5 "Good breakfast."
    • 4.4 "Rooms are not good."
      2.9 "71% said rooms were small."
      1.7 "83% complained about the bathroom."
      1.7 "83% found problems with the furniture."
      2.0 "80% thought they were poorly maintained."
      2.1 "Air conditioning was criticized by 79%."
      1.4 "86% said the bathroom was dirty."
    • 3.8 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
    • 1.9 "Horrible pool."
    • 0.9 "Disappointing internet connection."
      1.2 "88% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    Based on 293 reviews
    • 9.4 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
    • 9.0 "Excellent value."
    • 8.7 "Great service."
      9.0 "90% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 6.9 "Breakfast is mediocre."
    • 4.3 "Rooms are not good."
      3.0 "70% said rooms were small."
    • 4.2 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
    • 3.3 "Not very comfortable."
      1.8 "82% thought it was too noisy."
      3.0 "70% said rooms were small."
    • 0.8 "Disappointing internet connection."
      1.0 "90% said the wifi quality was bad."
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    Overall rating

    7.6 Good
    Based on 56 reviews
    • 9.7 "Terrific location."
    • 8.6 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 7.6 "Good breakfast."
    • 4.1 "Rooms are not good."
    • 3.6 "Not very comfortable."

    Overall rating

    8.1 Excellent
    Based on 81 reviews
    • 9.7 "Terrific location."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.7 "Good breakfast."
    • 5.3 "Average cleanliness."
    • 4.2 "Rooms are not good."
      4.8 "52% said rooms were dirty."
    • 1.1 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly service"
    "Beach nearby"
    data provided by TrustYou

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