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We stayed in the Porfiriano Suite. The view was nice and the room was very large and decorated in the era of Porfirio Diaz. The staff was helpful and the breakfast was good.
The hotel is awesome! The architecture, furniture, everything of the hotel was incredibly beautiful. I never take pictures of my hotel room, this time we did. Frescos, paintings, deco furniture all very enjoyable and very nice t live in for a while. Go and see, it is difficult to explain.Of course, do not expect jacuzzi bath or things like that, it is not the kind of place for that. You must be the kind of person to enjoy a very particular place. Nonetheless, we had free wi-fi, an immense retroflection TV set in the room (together with a very old valves radio set, of course not working). Location was excellent in front of the Rectorate and 200 m form the Zocalo. We had to wait for a while before hot water reaches the bath and the shower was not perfection, but this is not what I will remember of the hotel (I will remember the pluses). No lift (for those who need one, not a problem for us), given the structure of the building.
Great location. Very large room with much more closet space than we needed. Good buffet breakfast.
Very friendly staff and good breakfast options. Beautiful building in the heart of Puebla close to Zocalo and a beautiful cathedral. Lots to do within walking distance and very easy access to taxis. Although these were not deal breakers, the bed and pillows were very hard and on a weekend night it was quite noisy outside of the hotel until very late.
Location Cleanliness; the carpet was as dirty as it could get; Wireless coverage was patchy
Excellent location and common areas of hotel are beautiful. Staff were unhelpful. Denied having a reservation (but then found it on a fax machine that had not been cleared).Demanded upfront payment. Hotel is a great location but very nosiy internally epsecially with late arrivals (a large tour group when we stayed) and early departures. Breakfastdoes not commence until 07:30am which is inconvenient for early departures. Staff were not prepared to assist when we asked if it was possible to have breakfast at 7:15am before we left.
Very convenient location with lovely views of the cathedral from the zocalo-facing rooms. Showers were not good - tepid water and very low water pressure.
The location with window that opened to the Zocalo. The cathedral and Zocalo were beautifully lit in the night. The hotel was also noisy because of it's location on the Zocalo. There were demonstrations both mornings.
It was beautiful, staff wonderful and food great
great location in the centro very noisy, glad I brought earplugs
The location is excellent and the room was big and comfortable. The best thing was certainly the balcon and the beautiful view of the cathedral. Breakfast was also very good! The location is excellent, but the crowds during weekends can be a bit noisy.
We were located right in front of the Zocalo. For the price we paid, that is unheard of! If this hotel were renovated, it could make a fortune.
LOBBY, CLEANING PEOPLE THIS HOTEL HAS GONE DOWNHILL , THERE ARE NO EXTRAS WHAT SO EVER, TATTERED AND FRAYED CARPET AND BEDDING, ROOM GO UNPAINTED FOR MANY MANY YEARS. MANAGER LOOKS RIGHT THRU YOU, OFFERS NOTHING IN THE WAY OF SERVICE, FRONT DESK HAVE NO SENSE OF COSTOMER SERVICE, VERY UNFRIENDLY, I GUESS THEY WERE TRAINED BY THE MANAGER. I HAD A ROOM WITH A VIEW OF A WALL, COULD NOT SEE ANYTHING ELSE BUT A WALL, HAVE THE PICS AS PROOF. IF YOU NEED ANYTHING IN THE WAY OF SEVICE FORGET IT, DO NOT LET THE BEAUTIFUL LOBBY FOOL YOU.
It was very clean and convenient and the price was reasonable compared to other hotels in the area. It felt safe. The beds were very comfortable and the linens and towels were nice I think they may have overcharged me but not positive, have to go back and calculate.
Clean. Centrally located. Loved the staff! This hotel was originally designed for students who would be studying language in Mexico, as I understand it. But word got out! Exterior is colonial and small, but once inside, the hotel is modern and classy! Since the hotel was designed for students who walked to class nearby, parking is a chore. There are several parking structures within blocks, but one has to learn their hours, etc. We took our chances and parked in the street two out of our three nights.