Would you like to save as your currency permanently or for this visit only?
We had a room next to lift.We wanted to change the room but at the reception they told us that they are fully booked! On 3rd of january!! They must be kidding!!!
The reception and the breakfast was good. the access to the internet is good. Old furniture in the executive rooms, and it stinks on the way to the room an also in the room. the bathtube was not so clean. the room facilities are very old(I think since my grandma was young). I saw 2 star hotel rooms that looked better than this rooms
Good variety of restaurants and services, also received a free upgrade from single standard room to twin exectutive room. Too much cigarette smoke in restarants and lobby .
budget friendly hotel wellness is too expensive 8 euro/ hour also valid for children, difference between the hotels is not very clear Tpo hotel, top hotel Prague and Top hotel leisure center although a different star classification is applicable no difference in room was observed
Historical character No air conditioning Check in took TWO HOURS
What I liked about the top hotel prague: The executive rooms are not executive. The curtains dont close properly, the wifi doesnt work, the air con doesnt work, the fridges dont work. I like the snooty restaurant and reception staff and their currency conversion scam they operate for paying your bill. The swimming pool entrance is not included in the room rate, ever. In the Superior rooms, the air con doesnt work and you have to pay 20 euro per day for wired internet. Unless you too like all of this, move on, choose another hotel. So, realise that you are not getting anything special with a executive room: The curtains did not shut properly, the beds were hard, the wifi didnt work and the air conditioning didnt work. The Television had 1 english news channel and that was it. I booked 10 nights. The hotel takes bookings in euro. However, they get you into a corner with this. Once you get to czech republic you can't get Euro. To pay the hotel in Czech crowns, they convert the euro total at an outrageously high conversion rate. They made me pay an extra 50 euro because of this. When I complained, the next morning about everything, I was faced with a rather agressive member of staff. After fighting with them for 1 hour they offered me an upgrade to a superior room.
Hotel facilities were very good, assistance from staff at hotel excellent Food i the Praha restaurant adequate but not really good enough or with enough variety.
Generally the room was okay, bathroom was fine, and general facilities were good. Nice atmosphere, friendly stuff.
I will never stay again in this hotel All hotel , rooms, serviecs, restaurants ...etc
Breakfast not good, old furniture in the rooms
Conditions as expected for a 4 star hotel. Far from city center. Expensive services.
Nice Hotel located in a quiet zone. Metro station is 5 minutes from the hotel. We could get everything we needed with the help and the informations from the hotel staff. Parking is free. Check in is possible only after 5 PM.
friendly staff and very helpful lack of chairs and pillows in the room
Good price, clean spacious rooms, good staff you can always talk to in many different languages. The desk chair in the rooms are not good. I work in hotel until late hours and I like to have good chair. Unfortunately in this hotel they seems don't have good chair.
No refrigerator in the room in a *** Hotel ?
Very good clean rooms
good breakfast, proximity to Metro station-albeit uphill one,nice location gets a little too busy what with busloads of german tourists
outdoor cafe service at outdoor cafe
good shower in bathroom. quiet location close to metro.
-Huge breakfast!! -Barely sound proof rooms.. Gets annoying!
Not enough pillows for two people. Would have been nice to be told that there was somewhere for you to eat at the hotel in the evenings
5 minutes walk to T-Mobile HQ. Low price, but relatively good facilities. Wireless internet in the room.
properlychannel Some lifts do not work properly.
hotel parking, not so far away from the city the toilet ws not clean at arrival
The conection by internet with wireless is no working
Everything is fine except the staff in check in was really poor in service. the worst service i have ever been treated from hotels.
The room was stinky and not completly clean, not to mention the holes in the sheets. Bad location.
Nice breakfast Shower curtain, Location(sign or map)
We liked the locality of the Hotel to the nearby Shopping Centre and to the Metro.Also, the breakfast selection of foods was great. We did not like the fact that there was only one British channel on the Tv. BBC news. We would have liked more choice, instead of Spanish TV or French.
Easy reservation, fast checking in, reasonably good and breakfast. A little bit inconvenient to get to Metro.
Good breakfast Not all the clean
Convenience & cleanliness
Excellent breakfast Some of the corridors were dark, being on timed light switches.
value for money, efficient, clean, courteus, pretty gardens decor excellent. Air conditioning not working. Expensive drinks even in the vending machines. Poor exchange rate.
good for the price Before there was wifi. Now no more. It is essential for this kind of hotel. I didn't see you changed your description since last booking
good breakfest Condition of rooms is bad. Blankets and towels with holes. Tabaco smell in all coridors and rooms, even for no-smokers
the exterior environment (the green area around), the swimming pool, the breakfast
Friendly staff, breakfast Need to let people know the prices for extra services, ie bowling and gym etc
everything is great in this hotel, for this money unbelievable
The rooms were fabulous, staff very helpful and the hotel had everything you needed under one roof. I would highly recomend it to people.
extremely clean. good food. very good services (even if the prices show the 4 stars of the complex). wireless internet in public places. the layout of the premises is complicated. i fact you find a map of the complex in the room. there are three receptions: the main is OK, but the others have staff that barely speak english. the reception staff form the south reception could not show us the way or even explain what the "singing fountain" was.
It is good hotel to stay couple of days not more: simple rooms, good restaurants, easy to travel to center of the city. It is all what we need. Some problems were during breakfast - a lot of people in one time.