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fast service in the restaurant, animation, cleanliness SPA is rather old with limited treatment and service, strong kitchen smell in the room at breakfast and dinner time, few staff speaking English, slow and bad service in the bar (during animation program)
The friendliness and helpfulness of the staff; the tremendous variety of food and entertainment. The lovely swimming pools. The disabled room did not have grab-handles in the bath to give more stability when showering.
Food buffet was excellent every evening, something for everyone. Very peaceful surroundings. The staff were all very pleasant, but we found there was not enough of them in the bar areas - had to wait for drinks, could not get service on the outside terrace. Disappointed that the pool bar was not open later than 6.30 on warm sunny evenings in April.
Everything was absolutely perfect: very clean, delicious food and very friendly staff. We were there from 24/3/08 until 31/3/08 -> it was awesome. We also went to the MotoGP-race @ Jerez, which is only a 45 min. ride -> great holiday!
Staff very efficient and friendly The guests - my wallet and mobile telephone were stolen at poolside
For a large hotel-and I generally don't like large hotels-all systems worked with precision. The staff were friendly, helpful and efficient and the location of the hotel with less than a 2 minute walk from the hotel to the beautiful barrosa beach was excellent. I would highly recommend this hotel. No!
Very welcoming and informative from moment of arrival. No language problems. Very suited to families but equally suited for a quiet break which we were looking forward to as no noise disturbance even though hotel quite full. Food excellent with plenty of variety and fresh produce - good value for money.
Tranquil setting, excellent food, very good pools, good access to beach, good picturesque grounds and attentive staff
we had a very nice sea view no very enjoyabale stay
relaxing atmosphere, closesness to beach, excellent buffet
The hotel was luckily situated very close to the beach (however we only visited the beach at the site once since there was a lot of wind the periode in question) and we chose other alternatives (of swimming). The surroundings were very nice. In spite of the fact that the area is only containing hotels and golf courses, a great architecture of the hotels have been chosen which makes it a nice area. The personnel was very friendly and the apartment was even better than I expected. We had the view over the swimmingpool which was beautiful. There was a small play ground in the hotel garden. The view of the swimmingpool was also sligthly negative since all people passed under our window on their way to and from the restaurant which made late evenings very noisy when keeping the window open.The beds were terribly unconfortable! The kitchen equipment should contain some more pieces. I also would have liked to see some more training/sport facilities. The hotel play ground could have been slightly bigger considering the space available and some parts of it could have been better adapted to the hands of children. Two local buses an hour, or one in the evening, passing the hotel, was not so good, I think, for persons who wish to see other places, so we had to rent a car which was, at least for me, un unexpected cost.
The rooms were spacious and well furnished; the pool and surroundings were very nice and enjoyable. The breakfast was good and very complete. The beach is very nice and conveniently close to the hotel. The apartment could have just a little more equipment... just some minor cleaning utensils maybe. The parking near the hotel was not easy and the area for loading/unloading of bags or passengers was permanently occupied by cars parked.
Nice pool, nice and clean apartment away from sea, adaptet only for native guests, away from nightlive
good pool, very friendly and helpful staff, close to beach and restaurants / facilities in Chiclana
Our third stay at this hotel in 4 years. Close to the Barrosa beach it is ideal for relaxation and is relatively close to such places as Cadiz for a night out. You have the choice of preparing food in your own apartment, eating in the hotel restaurant or in one of the nearby restaurants.
Excellent location. Car parking wasn't a problem as we culd easily use the public car park nearby. Restaurant and hotel staff very friendly and efficient.
This was the cleanest place I have ever stayed. Fantastic. Good Location, near to the beach, staff very good, friendly. Excellent value for money.