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Friendliness of the Staff. Breakfast facilities. Close to downtown, but no noise. Laundry service. Perfect WIFI connection. High standard - low price. The salvador dali design of the bar - but that is purely personal; I would have preferred a local design, ref. to classical heritage (Greek-Roman-Thracian).
The staff tried The location on a grubby dirty street surrounded by dirty and old building and businesses.
good sized room, underground parking I was charged twice for parking, noticed after checkout and give up (£1.5)
Polite personel, nice lunch, big room
they don't accept to payment with american express card , room have a high noises from the next room , the breakfast is bad ,
Hotel staff was very friendly and efficient. Services (WIFI) OK. I did not like the interior of the bar and restaurant, but the food was good. The design of the hotel bar.
The hotel and the staff were very good. the restaurant service in the hotel was poor. Especially the breakfast as a lot of fuss was made for us to fill in the form on time and we naver had the food and drinks we actually ordered!!!
Refreshing change from standard chain decor
Nice building, architecture, young and kind staff. Poor bathroom performance - shower without drapery, bad waste water outlet, not possible to fully open the door, etc. Quite noisy during night - some technological noises - water flowings... Dirty carpet.
Very good value for money, convenient location, spacious room, spacious bathroom with jacuzzi, nice decoration, taxis outside hotel's door, guarded free car parking. It could be a little bit cleaner (windows, window between room and bathroom).
Location: 10 min walk from both station and city, pleasant rooms with nice views. Breakfast could have been a bit better. No complaints!
In our opinion ev.th. in this hotel was really well organized! It is really nice to have jaccuzi! We really enjoyed it with my husband! There is a fantastic view from the 10th floor, and the center is walking distance! In general we have no complaints!
excellent room, big and cosy. Friendly, English speaker staff. only cable internet in the rooms
The bar was open 24/7! Very spontanious receptionist, always correct and helpfull! Breakfast was not from the same quality daily, come early if you like to eat your eggs hot, later the turn into lukewarm.
Near bus station, near downtown, loved the view First the key wasn't working for our room, and the bathroom's window was without blinds (a little distracting I can tell) so we changed the room. The second one was great. The electricity stopped for a day. It happens one an year maybe, I don't know, but we were there so we moved... The receptionist told us just the night before.
We liked everything in this renovated hotel! We strongly recommend it! We would stay here when we visit Plovdiv again! The hotel has a special baggage room, where they keep your baggage locked!
Very clean hotel in nice ambient decor. Perfectly located between the town city and the main train/bus station. Size of the room
good location,it is near to the city centre , breakfast was not bad too.Clean and large room. grouchy stuff....
good location with a pleasant walk through a park to the centre of town
Free internet access, comfort of the room, the hotel staff, cleanliness of room and hotel in general.I recommend to all!
New furniture in the room. Good staff at reception and at the restaurant During my stay there were some renewal works, so some services not available. Restaurant not very good. Some smell of kitchen in the room. The bed was made up just with folded bed-clothes but not "ready to sleep".
By large the staff! Nothing to complain!
Clean hotel and very friendly and helpful staff. Good value for money and good breakfast if you get there for about 8.00am. No facilities for children.
Helpful and friendly staff, exellent breakfast, good value, nice quiet room, relaxed atmosphere. We would definately stay again. Would have liked in room tea/coffee making facilities.
Everything was just perfect - friendly staff, excellent food, quiet environment and nice rooms.
Staff were extremely helpful and friendly, the rooms are very comfortable - right what you need to rest. We had an evening meal in the restaurant which was very good and freshly cooked. We suggest, to make the stay even better, that the hot food containers at Breakfast have some form of heating as, unless you are ready to eat the cooked items as a new tray came out, the food went cool quickly. Otherwise the selection and quality of the Breakfast was very good.
Friendly and ready to help staff, excellent room; hotel well located, comfortable, quiet.
Nice garden, noiseless rooms,good breakfast Plumbing facilities,sauna room availability
Nice receptionist, efficient. Very nice and clean room, free ADSL. Good value for money. To go to the city center better take a taxi, it cost only 1 euro :)
An exquisite hotel in Old Plovdiv, preserved/decorated in historic style - very luxurious feeling, really comfortable beds, huge rooms, everything very beautiful. An excellent restaurant in an inner courtyard (and also inside), very helpful staff.
The hotel was very charming - individual in style, and comfortable. Good and friendly service and excellent included breakfast. Location in the old town.
location, spacious studio, confortable for 3 persons poor breakfast, service in the restaurant
The room was very big and quite. The parking. It was near the exhibition; 5 minutes by car. The hotel & furììniture was very old, definitely not a 4 star hotel! The breakfast was on a menu and was not buffet like all 4 star hotels. The quality of the food was very low.
The location of the hotel is good, and if you have a family it is very good value for money.I would rate it no more than a 3 star by english standard.
Friendly staff. The room was clean. To have more efficient heating for winter days.
The hotel staff were very helpful and attentive. Lift made life a little easier as we were travelling with alot of luggage and a small child
Old furniture. Bad smell in bedroom. Ashtray with smoked cigarretes in the balcony for all my stay and I don´t smoke! Very old facilities.
Massage and sauna service were fantastic and very cheap for Italian tourists like us!!
clean and big room near to the center
The size of the Studio and the balcony/terrace for its exclusive use. Very strong and persistent tobacco smell in the room and a poor breakfast.
only 3 persons apartment. In rest the price is too high for what is offered breakfast poorly
Very polite staff, and good service!
The Trimontium is a beautiful facility in a great location. It came highly recommended and did not disappoint. From the reception, to the food, to the facilities, to the penthouse bar with a panoramic view - great all around.
the location,the relation quality-price breakfast could be better for a four star hotel,the outside pool doesn't work
Staff offered to change to more quieter room after my complaint. breakfast was ok. WLAN free of charge. price too high. old equipment. swimming pool closed. bad reception of WLAN in rooms.
Location is really excellent. Staff at the reception desk seemed bored with guests. :)))
I think is the best for Plovdiv (Philipoupoli) Standarts....for money value...Good location... Book through booking better price than reception hotel....
Having stayed in several hotels in Bulgaria we found the breakfast to be one of the best, not to UK standards, but at least it was hot. Ideally situated for shopping and a night out on the town. Easy to find with excellent parking which was included in the price. Some of staff (not all) were not very welcoming, the porter stood and watched as we struggled up steps with two heavy suitcases only to offer his services once inside with only a lift trip to overcome, naturally we declined his offer. The casino staff make you feel as if you are on trial they we so unwelcoming and miserable.
location: less than 1 km to the old town A 4 stars hotel with 4 stars price but with 1-2 stars quality. The only exception we found in the very good level of hotels in Bulgaria. Very bad quality - price relation. Old rooms with cheap and old furinture, inadequated for a 4 stars hotel.. It was said to have hotel parking, but was a private parking (2 levas / hour: 1 euro,/hour without daily price and without special price for hotel guests).
Best location in the city , good breakfast , the stuff was very kind and Casino ! The hotel need remodeling big time !
2 days Parking place: unuseful
everything difficult parking
Excellent location and good value for money. Downside is that you can hear, as if its in the same room, plugs next door being plugged in, the shower coming on etc. You can hear everything through the paper thin walls. Watch out for the flies on the breakfast too. But all in all worth the money for the fact that your next to the old town and a 5 minute walk to the city centre square and shopping.
Good service, central situted, quiteness
Perfect location in nice neighbourhood, friendly staff, good value for price.
centrally located also conveint for Old Town.
Location, helpfulness of staff Breakfast was average; no tea/coffee in room
friendly staff, willing to help.location was great
the room was very clean and the stuff good and they speak english. breakfast poor
It is a new hotel , less than 1 year old at my stay in Aug. 2009 , modern and stylish . Immaculately clean , comfortable , friendly and helpful staff who spoke good English . Well situated near the Old Town . I would recommend it for a visitor to the town .
15 minute walk to Old Town and boulevarde area. Comfortable modern room with wireless internet. Wet shower (no curtain). Buffet breakfast with a variety of items. Parking (limited and for small cars) right outside. Lift access. The hotel was hard to find as the address didn't come up on the GPS.
Great room, very comfortable bed, feels very safe and secure with special type of key used. Close to all the sites you would want to see in Plovdiv. Walking distance to Train/Bus station is easy (just not with too much luggage) All the doors are quite close together for all the rooms on the same floor so conversations that might be taking place in the hall way can be a little disturbing. Breakfast is served in a communal room so if you want to get the good stuff you need to turn up early. The selection of breakfast options if you are vegitarian is limited to toast and jam - but if you don't have high expecations then you will not be disappointed
the beds were good. the carpet was clean. about a 20 min walk to the yug bus station and 10 minute walk to the old town. shower was an interesting experience. no door on the shower so water gets around the bathroom a bit. the breakfast was nice but we've had better at some hostels than at expo.
Location goog We fing some eastern euro hotels of the lower class variety do not have wash basin plugs. sURPRISED this this h0tel had no plugs!!
The hotel needs more aminities for the guests. Rooms are very small. Staff helpful. The bathrooms need updating.
Good location - close to the pedestrian central street, friendly staff, parking place just in front of the hotel, clean room, spacious bathroom Yard view of my room with shared balcony, room was small
price. breakfast buffet served chemical orange drink while the bar upstairs had fresh squeezed OJ. When I complained to receptionist she made me a fresh squeezed OJ the first day, but when she did the same the second day they charged me for it. We had an extended conversation with the owner, who had lived in Miami for a year and understood American style customer service, but still insisted on keeping the 3 leva for the OJ. Fine, keep the money, but never see me in your hotel again. I own an apt in Pamporovo and will be in Plovdiv regularly. Collect pennies and lose $. Also, room furniture is so cheaply made that the closet falls over if you put any weight in it. Room doesn't have enough space to do stretching exercises in the morning.
Fantastic location close to the old town (15 min walk) and close to bus and train station. Excellent staff, good choice at breakfast, good size rooms and bathrooms. Cannot fault the hotel.
Very clean with good facilities, helpful staff, excellent location ie, a few minutes walk to the old town and town centre and good value for money make this an excellent place to stay Breakfast was unsupervised so nobody was available to deal with any requests etc.
Close proximity to Vinaria
Only the design of the rooms was special The hotel was finally only a bed and breakfast hotel, everything was out of order (restaurant, bar, wellness,...)
No facts 1. Very slow internet (at the rooms). 2. Very poor breakfast 3. High cost of fitness facilities.
Nothing special Very poor breakfast
I stayed in one of the 'garden rooms' was delighted with its tasteful and characterful decoration. The pictures/ornaments and so forth had been very tastefully selected and the garden itself was also large and comfortable. This was a great room by the standards of just about anywhere I have travelled and excellent value for money. Breakfast was rather disappointing. Service from the staff on the desk was also variable although some of them were friendly and helpful enough. Nonetheless, next to the beautiful room these points were minor and would certainly not affect my enthusiastically recommending the hotel.
The location as it was close to Plovdiv town center. The rooms were beautifully decorated and large. The service and staff were extremely helpful in providing information about Plovdiv and booking us taxi's etc. The food was of high quality and room service was available at a good rate. Great hotel!!
I liked the size of the room and the quietness of the location. The girl on the desk was friendly. I did not like the fact that in the restaurant next door we had breakfast it took ages for the staff to set up the breakfast and they served me the wrong breakfast.
The apartments were clean and quite large, with a sitting room, kitchenette and separate bedroom. The location was fantastic, right near central Plovdiv and a short walk to the old/lower town. The staff were helpful and spoke some English, so there were few communication issues. The breakfast they leave in your fridge each afternoon is pretty disgusting - long life bread, a slightly off beef tomato and for us a cracked and grey-yolked boiled egg. They don't charge for it though, so you can just leave it if you don't want to eat it!
Very clean and bigger than we expected. It was a very comfortable place to stay for the two weeks we were in Plovdiv. The air conditioning was also a plus. We like espresso coffee and bonitsa for breakfast which was not available at this hotel because it does not have a kitchen. However these things were easily available in the cafes near the hotel. The hotel did its best supplying instant coffee and either prepared bread/tomato/processed cheese or packaged croissants, but it was not what we were interested in. This is a comment, not a complaint. One can't expect to please everyone.
Good location, wonderful staff, big and very comfortable rooms, descreet hotel and staff, I do recommend this hotel Parking not easy in the streets near the hotel
Great Location, Very Clean
Very spacious and clean. Air conditioner worked well. 2 balconies and the one leading from the bedroom was huge! Just wish we stayed there longer! Just around the corner from the pedestrian mall and old town - great location! A bit difficult to find. I would recommend writing down the street and hotel name in cyrillic to give to the taxi driver. We asked 3 different taxi drivers and none of them knew the hotel or the street. It is a small side street so you cannot reach the place by bus. Also, it's not actually Benkovski str, as listed in booking.com, but 'ul georgi benkovski'. That also created some confusion. If all else fails, ask for Hotel Dafi which is next door.
Central location and quiet. Very nice apartment at a good price. Breakfast was available the first day but the maid forgot to bring the mini-baguettes for the second day. Also, there should be more cooking utensils so guests can take advantage of the cooking facilites in the apartment.
The design and cleanness of the apartment and also the location of hotel.
Fantastic location for the city, lovely views of the city, and very comfortable. Only the lack of a lift
The Apartment was spotless, well furnished and so convenient for sightseeing. Staff were excellent and extremely polite and helpful. Well recommended
Nice clean apartment in a quiet area Breakfast was a sachet of instant coffee and a small bag of biscuits I.E. a Bulgarian breakfast not an English one! The street was not well lit and had very uneven pavements.