Overview

Viva Wyndham Azteca
Top Romantic Hotel

Paseo Xaman-Ha, Manzana 8 Lote 1, 77710 Playa del Carmen, QR, Mexico
+52 984 877 4100

฿ 6,149+

Overall guest ratings

8.6/10 Excellent
Based on 909 reviews

Review highlights

  • 9.5
  • 9.3
  • 9.1
  • 6.8

Good to know

  • Great menu
  • Pleasant hotel grounds
  • Recreation staff is nice
  • Clean hotel facilities

Nearby

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    About

    Located on the breathtaking Riviera Maya in the PlayacarComplex, just two miles from Playa del Carmen and 45 miles from Cancun International Airport. Spectacular resort setting with miles of white sand beaches.

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    WyndhamOta

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Childrens programmes
    • Golf
    • Airport shuttle
    • Babysitting or child care
    • Car hire
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • Bicycle hire
    • Game room
    • Spa
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Designated smoking area
    • Non-smoking rooms available
    • Beachfront
    • Terrace/Patio
    • Hot tub
    • ATM on-site
    • Business centre
    • Concierge service
    • Laundry facilities
    • Meeting/Banquet facilities
    • Child pool
    • Outdoor pool
    • Pets not allowed
    • Steam room
    • Storage available
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 909 reviews
    • 9.5 "Perfectly clean."
      10.0 "100% thought it was clean."
      8.9 "89% said rooms were clean."
      8.4 "84% said the bathroom was clean."
      9.5 "Clean pool, said 95%."
      7.5 "75% thought the dining area was clean."
    • 9.3 "Wonderful beach."
      7.9 "79% appreciated the clean beach."
      7.9 "Beach sports facilities are great, according to 79%."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.2 "92% said the recreation staff was great."
      9.1 "91% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
      10.0 "Housekeeping was great, according to 100%."
      9.3 "Lovely bar service, according to 93%."
      7.3 "Management was excellent, said 73%."
      10.0 "Excellent childcare, thought 100%."
      7.8 "78% were happy with the room service."
      9.4 "94% said the tour guides were very nice."
    • 9.0 "Terrific location."
      9.5 "95% appreciated the closeness to the beach."
      9.1 "91% liked the proximity to shopping."
      8.3 "83% liked the proximity to sightseeing."
      9.4 "Easily accessible by car, said 94%."
    • 8.3 "Food is delicious."
      8.2 "82% loved the menu selection."
      8.2 "82% loved the dining experience."
      8.0 "Yummy desserts, said 80%."
      8.9 "89% enjoyed the snacks that were offered."
      8.0 "80% enjoyed the fish/seafood dishes."
      7.9 "79% enjoyed the side dishes."
      7.5 "Salads were tasty, according to 75%."
      8.8 "Pasta was excellent, said 88%."
      8.1 "81% were happy with the price."
      7.5 "75% thought the dining area was clean."
    • 6.8 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      6.0 "Only 60% thought the furniture was functional."
      6.0 "Only 60% thought the air conditioning was adequate."
      6.9 "69% thought the minibar was ok."
    • 4.4 "Internet is poor."
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    Overall rating

    8.8 Excellent
    Based on 772 reviews
    • 9.7 "Perfectly clean."
      9.2 "92% said rooms were clean."
      10.0 "100% thought it was clean."
      8.4 "84% said the bathroom was clean."
      9.7 "Clean pool, said 97%."
    • 9.2 "Wonderful beach."
      7.4 "74% appreciated the clean beach."
      7.5 "Beach sports facilities are great, according to 75%."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% said the recreation staff was great."
      9.1 "91% thought the service was very professional."
      7.2 "72% said the reception staff was great."
      10.0 "100% found the restaurant service to be one of the best."
      10.0 "Housekeeping was great, according to 100%."
      9.3 "93% said the tour guides were very nice."
    • 8.9 "Location is great."
      9.6 "96% appreciated the closeness to the beach."
      9.0 "90% liked the proximity to shopping."
      7.0 "City centre within easy reach, said 70%."
      8.3 "83% liked the proximity to sightseeing."
    • 8.6 "Food is delicious."
      8.3 "83% loved the menu selection."
      8.3 "83% loved the dining experience."
      8.7 "Yummy desserts, said 87%."
      7.7 "77% enjoyed the side dishes."
      9.2 "92% enjoyed the snacks that were offered."
      7.7 "77% enjoyed the fish/seafood dishes."
    • 5.0 "Internet is average."

    Overall rating

    8.8 Excellent
    Based on 136 reviews
    • 9.4 "Perfectly clean."
      10.0 "100% thought it was clean."
      8.8 "88% said rooms were clean."
      9.6 "Clean pool, said 96%."
    • 9.4 "Wonderful beach."
      8.2 "82% appreciated the clean beach."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.1 "91% said the recreation staff was great."
      9.1 "91% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
    • 9.1 "Terrific location."
      9.4 "94% appreciated the closeness to the beach."
      9.1 "91% liked the proximity to shopping."
    • 8.9 "Bar is amazing."
      8.9 "Delicious alcoholic drinks, according to 89%."
    • 6.1 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      5.9 "Only 59% thought the air conditioning was adequate."
    • 4.1 "Internet is poor."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Great menu"
    "Pleasant hotel grounds"
    "Recreation staff is nice"
    "Clean hotel facilities"
    data provided by TrustYou

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