Overview

Valentin Imperial Maya - Adults Only
Top Resort Hotel

Carretera Federal 307 Chetumal, 77710 Playa del Carmen, QR, Mexico
+52 984 206 3660

฿ 9,403+

Overall guest ratings

9.4/10 Excellent
Based on 1,066 reviews

Review highlights

  • 10.0
  • 9.0
  • 9.0
  • 5.8

Good to know

  • Professional service
  • Recreation staff is nice
  • Pleasant hotel grounds
  • Friendly service

Nearby

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    About

    Hotel Valentin Imperial Maya is the new definition of paradise. Our 5 star *Adults Only * 18+ All-Inclusive Resort is located just 25 minutes from Cancun International Airport in the Riviera Maya.

    Set amid lavish gardens on a half-mile-long stretch of white sand beach named Playa Del Secreto (The Secret Beach), this magnificent award-winning resort boasts one of the largest swimming pools in México. The location is ideal as one can easily reach Cancun and the world famous Mayan archaeological sites such as Tulúm, Cobá, and Chichen Itzá, yet be removed enough to enjoy the casually elegant ambience of Valentin Imperial Maya.

    Escape into a world where your every wish is our command. Come indulge yourself….you deserve it!

    Valentin Imperial Maya Hotel & Spa is committed to preserve the environment by reducing the consumption of natural resources, promoting among our guests and staff, protection and respect for the environment through good environmental practices.

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    Valentin Imperial Maya - Adults Only

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Pets not allowed
    • Free parking
    • Free long-term parking
    • Pool table
    • Private beach
    • Steam room
    • Storage available
    • Free valet parking
    • Wedding services
    • Outdoor tennis
    • Non-smoking rooms available
    • Terrace/Patio
    • Towels
    • Soap and shampoo provided
    • Adults only
    • Internet
    • Coffee shop
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    Reviews

    Guest reviews

    Overall rating

    9.4 Excellent
    Based on 1,066 reviews
    • 10.0 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 9.0 "Awesome vibe."
      9.2 "92% enjoyed the friendly atmosphere."
      9.7 "97% said it was a stylish hotel."
      9.5 "95% thought the hotel was luxurious."
      7.2 "72% thought, the hotel was modern."
      7.6 "76% enjoyed the lobby entrance."
    • 9.0 "Food is to die for."
      8.2 "82% loved the menu selection."
      7.4 "74% enjoyed the fish/seafood dishes."
      7.9 "Yummy desserts, said 79%."
      7.5 "75% enjoyed the side dishes."
      10.0 "100% loved the sushi selection."
      7.0 "70% were happy with the price."
    • 8.9 "Location is great."
      9.5 "95% appreciated the closeness to the beach."
      9.2 "92% liked the proximity to sightseeing."
      9.0 "Easily accessible by car, said 90%."
      8.6 "86% enjoyed the restaurants & bars nearby."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.1 "91% said the recreation staff was great."
      8.5 "85% thought the service was very professional."
      7.9 "79% found the restaurant service to be one of the best."
      8.6 "86% were happy with the room service."
      7.1 "Housekeeping was great, according to 71%."
      10.0 "Lovely bar service, according to 100%."
      7.3 "73% said the concierge service was amazing."
      8.8 "Lovely pool/beach service, according to 88%."
    • 5.8 "Internet is average."

    Overall rating

    9.3 Excellent
    Based on 1,034 reviews
    • 8.9 "Vibe was good."
      9.2 "92% enjoyed the friendly atmosphere."
      9.6 "96% said it was a stylish hotel."
      7.3 "73% enjoyed the lobby entrance."
      7.0 "70% thought, the hotel was modern."
    • 8.7 "Food is delicious."
      7.9 "79% loved the menu selection."
      7.2 "72% loved the dining experience."
      7.4 "74% enjoyed the fish/seafood dishes."
      8.0 "Yummy desserts, said 80%."
    • 8.6 "Amenities are good."
      9.1 "91% found the grounds to be nice."
      8.4 "84% thought the building was wonderful."
      7.3 "73% enjoyed the lobby entrance."
    • 8.6 "Location is great."
      9.4 "94% appreciated the closeness to the beach."
      10.0 "Easily accessible by car, said 100%."
      9.3 "93% liked the proximity to sightseeing."
      8.7 "87% liked the proximity to shopping."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.1 "91% said the recreation staff was great."
      8.3 "83% thought the service was very professional."
      8.6 "86% were happy with the room service."
      8.1 "81% found the restaurant service to be one of the best."
      7.2 "Housekeeping was great, according to 72%."
      10.0 "Lovely bar service, according to 100%."
    • 6.9 "Rooms are ok."
      6.3 "Only 63% thought the furniture was functional."
    • 5.4 "Internet is average."
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    Overall rating

    9.1 Excellent
    Based on 31 reviews
    • 9.1 "Excellent amenities."
    • 9.0 "Terrific location."
    • 8.8 "Food is delicious."
    • 8.4 "Pool is good."
    • 7.7 "Good service."
      9.0 "90% found the staff to be very friendly."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Professional service"
    "Recreation staff is nice"
    "Pleasant hotel grounds"
    "Friendly service"
    data provided by TrustYou

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    Photos

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