Overview

The Royal Haciendas All Suites Resort & Spa

Km 289 Carretera Federal Chetumal - Puerto Juarez Lote 2 Mz 70, 77710 Playa del Carmen, QR, Mexico
+52 984 206 3110

฿ 9,095+

Overall guest ratings

8.8/10 Excellent
Based on 919 reviews

Review highlights

  • 9.7
  • 9.4
  • 8.9
  • 3.3

Good to know

  • Pleasant hotel grounds
  • Friendly service
  • Clean hotel facilities

Nearby

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    About

    Guests at The Royal Haciendas All Inclusive will find some of the Riviera Maya's best beaches on their doorstep, and can reach the shops and nightlife of Playa del Carmen in 10 minutes by car. The hotel is 15 km (9 miles) from Xcaret Park, and 53 km (33 miles) from Cancún Airport.

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    Expedia

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Babysitting or child care
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Room service
    • Bicycle hire
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Private beach
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    • Hot tub
    • Child-friendly
    • Laundry facilities
    • Game room
    • Child pool
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Pets not allowed
    • Designated smoking area
    • Steam room
    • Free valet parking
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    Based on 919 reviews
    • 9.7 "Perfectly clean."
      10.0 "100% thought it was clean."
      9.6 "96% said rooms were clean."
      10.0 "Clean pool, said 100%."
      8.2 "82% thought the dining area was clean."
    • 9.4 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      7.9 "79% found the restaurant service to be one of the best."
      9.7 "97% were happy with the room service."
      8.1 "Housekeeping was great, according to 81%."
      9.7 "Excellent childcare, thought 97%."
      9.6 "96% said the concierge service was amazing."
      7.3 "73% said the booking process went smoothly."
      7.0 "Lovely bar service, according to 70%."
      8.8 "88% were happy with the shuttle service."
    • 8.8 "Beach is lovely."
      9.7 "97% appreciated the clean beach."
      8.5 "Beach sports facilities are great, according to 85%."
    • 8.2 "Breakfast is good."
    • 3.3 "Internet is poor."
      3.1 "69% said the wifi quality was bad."

    Overall rating

    9.3 Excellent
    Based on 248 reviews
    • 9.8 "Perfectly clean."
      10.0 "100% thought it was clean."
      9.7 "97% said rooms were clean."
    • 9.1 "World class service."
      9.3 "93% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
    • 8.8 "Beach is lovely."
      8.8 "Beach sports facilities are great, according to 88%."
    • 8.1 "Location is great."
    • 8.0 "Food is delicious."
    • 4.1 "Internet is poor."

    Overall rating

    8.9 Excellent
    Based on 670 reviews
    • 9.7 "Perfectly clean."
      10.0 "100% thought it was clean."
      9.5 "95% said rooms were clean."
    • 9.5 "Excellent wellness & sports facilities."
    • 9.0 "Wonderful beach."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      7.8 "78% found the restaurant service to be one of the best."
      9.6 "Excellent childcare, thought 96%."
    • 8.4 "Location is great."
      9.3 "93% liked the proximity to shopping."
      8.2 "Easily accessible by car, said 82%."
    • 3.0 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."
    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Pleasant hotel grounds"
    "Friendly service"
    "Clean hotel facilities"
    data provided by TrustYou

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