Overview

Sandos Caracol Eco Resort Select Club Adults Only

Chetumal - Puerto Juarez Road Km 295, Col. Centro, 77710 Playa del Carmen, QR, Mexico
+52 984 873 4444

฿ 6,317+

Overall guest ratings

8.1/10 Excellent
Based on 506 reviews

Review highlights

  • 9.6
  • 8.6
  • 8.4
  • 6.7

Good to know

  • Spacious rooms
  • Pleasant hotel grounds
  • Recreation staff is nice
  • Friendly service

Nearby

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    About

    Sandos Caracol Eco Resort -Select Club - All Inclusive puts you within a 15-minute drive of El Camaleon Golf Club and features a nightclub and a rooftop terrace. Guests can grab a bite to eat at one of the 10 restaurants and visit the spa to be pampered with deep-tissue massages, aromatherapy, or hydrotherapy. 2 poolside bars and 10 bars/lounges are onsite, and rooms at this all-inclusive resort offer up nice touches like free minibar items and bathrobes.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Pool table
    • Private beach
    • Terrace/Patio
    • Golf
    • Child pool
    • Indoor pool
    • Coffee shop
    • Airport shuttle
    • Steam room
    • Laundry facilities
    • Pets not allowed
    • Designated smoking area
    • Storage available
    • Wedding services
    • Outdoor tennis
    • Adults only
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.1 Excellent
    Based on 506 reviews
    • 9.6 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 8.6 "Location is great."
      7.3 "73% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to sightseeing."
      9.1 "91% liked the proximity to shopping."
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.4 "94% said the recreation staff was great."
      8.1 "81% thought the service was very professional."
      7.5 "75% were happy with the room service."
      9.2 "92% found the restaurant service to be one of the best."
      10.0 "100% said the concierge service was amazing."
    • 7.5 "Good breakfast."
    • 7.1 "Good beach."
      7.4 "Beach sports facilities are great, according to 74%."
    • 6.7 "Internet is average."
      6.0 "60% thought the wifi quality was ok."
    • 6.1 "Rooms are ok."
      5.2 "Beds were acceptable for 52%."
      5.4 "For only 54%, the bathroom was ok."
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    Overall rating

    8.2 Excellent
    Based on 480 reviews
    • 9.7 "Excellent wellness & sports facilities."
    • 8.8 "Amenities are good."
      9.1 "91% found the grounds to be nice."
      8.5 "85% thought the building was wonderful."
    • 8.6 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
    • 8.3 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      9.4 "94% said the recreation staff was great."
      9.4 "94% found the restaurant service to be one of the best."
    • 7.1 "Good beach."
      8.0 "Beach sports facilities are great, according to 80%."
    • 6.9 "Rooms are ok."
      6.3 "For only 63%, the bathroom was ok."
      5.8 "Beds were acceptable for 58%."
    • 6.2 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
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    Overall rating

    7.8 Good
    Based on 25 reviews
    • 8.3 "Location is great."
    • 8.3 "Great service."
    • 7.7 "Good cleanliness."
    • 7.4 "Tasty food."
    • 5.6 "Rooms are ok."
    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Spacious rooms"
    "Pleasant hotel grounds"
    "Recreation staff is nice"
    "Friendly service"
    data provided by TrustYou
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