Overview

Riu Tequila

Ave Xaman-ha, Manzana 3, Lote 19, 77710 Playa del Carmen, QR, Mexico
+52 984 873 4300

฿ 4,711+

Overall guest ratings

8.3/10 Excellent
Based on 865 reviews

Review highlights

  • 9.1
  • 9.0
  • 8.2
  • 5.0

Good to know

  • Friendly atmosphere
  • Professional service
  • Recreation staff is nice
  • Friendly service

Nearby

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    About

    Location. This Playa del Carmen hotel is part of the Riviera Maya’s Playacar complex, 1.5 kilometers from the Xaman Ha Aviary and 4.3 kilometers from Xcaret Eco Theme Park.

    Hotel Features. At this all-inclusive property meals and beverages at on-site restaurants and bars, taxes, and gratuities are included in room rates. Recreational activities and entertainment may also be included. There may be charges for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Family-friendly Riu Tequila All Inclusive has 2 outdoor swimming pools, a marina, conference center, a children's pool, and a sauna. Riu Tequila All Inclusive has a restaurant, several bar/lounge options, a nightclub, and a poolside bar. Guest parking is complimentary. Guests can take advantage of 90 minutes complimentary wireless internet in the lobby.

    Guestrooms. Amenities featured in guestrooms include air conditioning, climate control, fireplaces, minibars, and complimentary bottled water. Wireless Internet access is available (surcharge). In-room safes accommodate laptops. Bathrooms provide hair dryers.

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    Amenities

    • Wi-Fi
    • Complimentary breakfast
    • Fitness centre
    • Facilities for disabled guests
    • Babysitting or child care
    • Child-friendly
    • Gift shop
    • Laundry facilities
    • Meeting/Banquet facilities
    • Spa
    • Child pool
    • Outdoor pool
    • Bar/Lounge
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Sauna
    • Pets not allowed
    • Free parking
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 865 reviews
    • 9.1 "Excellent breakfast."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      8.8 "88% said the recreation staff was great."
      8.9 "89% found the restaurant service to be one of the best."
      9.5 "Housekeeping was great, according to 95%."
      7.9 "79% were happy with the shuttle service."
      9.2 "92% said the tour guides were very nice."
    • 8.2 "Location is great."
      9.6 "96% liked the proximity to shopping."
      7.7 "City centre within easy reach, said 77%."
      8.5 "85% liked the proximity to sightseeing."
      8.6 "Easily accessible by car, said 86%."
    • 6.7 "Vibe was decent."
    • 6.7 "Rooms are ok."
      5.6 "For only 56%, the bathroom was ok."
      6.3 "63% thought the minibar was ok."
    • 5.0 "Internet is average."

    Overall rating

    8.9 Excellent
    Based on 735 reviews
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.6 "86% said the recreation staff was great."
      8.9 "89% thought the service was very professional."
      9.2 "92% found the restaurant service to be one of the best."
      8.5 "85% were happy with the shuttle service."
      9.6 "Housekeeping was great, according to 96%."
    • 9.1 "Excellent breakfast."
    • 8.0 "Location is great."
      7.1 "City centre within easy reach, said 71%."
      9.5 "95% liked the proximity to shopping."
    • 7.8 "Nice rooms."
      9.5 "95% thought rooms were spacious."
      8.3 "83% said rooms were clean."
      7.5 "75% enjoyed the furniture."
      8.0 "80% said the beds were comfortable."
      10.0 "100% liked the big bathroom."
    • 7.7 "Good beach."
      7.4 "74% appreciated the clean beach."
    • 6.3 "Vibe was decent."
    • 5.1 "Internet is average."
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    Overall rating

    9.0 Excellent
    Based on 129 reviews
    • 9.1 "World class service."
      9.4 "94% found the staff to be very friendly."
      9.0 "90% said the recreation staff was great."
      9.0 "90% thought the service was very professional."
    • 8.3 "Location is great."
    • 7.9 "Good beach."
    • 7.0 "Nice rooms."
      7.7 "77% said the beds were comfortable."
      8.3 "83% said rooms were clean."
      9.3 "93% thought rooms were spacious."
      7.2 "72% enjoyed the furniture."
    • 5.2 "Internet is average."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Friendly atmosphere"
    "Professional service"
    "Recreation staff is nice"
    "Friendly service"
    data provided by TrustYou

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