Overview

Playa Encantada

Calle 12 bis Norte esquina Avenida 20 Norte, 77710 Playa del Carmen, QR, Mexico
+52 984 803 5602

฿ 3,696+

Overall guest ratings

7.0/10 Good
Based on 97 reviews

Review highlights

  • 9.5
  • 7.2
  • 6.4
  • 5.0

Good to know

  • Spacious rooms
  • Great shopping
  • Modern Hotel

Nearby

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    About

    Playa Encantada puts you within a 15-minute drive of El Camaleon Golf Club and Xcaret Eco Theme Park, plus an airport shuttle is available for USD 160 per vehicle. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant. Other highlights include a children's pool and a garden, and rooms offer LED TVs and free WiFi.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Outdoor pool
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Child pool
    • Restaurant
    • Beauty salon
    • Cable or satellite TV
    • Air-conditioned
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.0 Good
    Based on 97 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 7.2 "Good service."
      8.5 "85% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      9.0 "90% said the reception staff was great."
    • 6.4 "Average comfort."
      5.0 "Beds were acceptable for 50%."
    • 5.3 "Breakfast is mediocre."
    • 5.3 "Rooms are ok."
      5.0 "Beds were acceptable for 50%."
    • 5.0 "Average amenities."
      5.0 "50% thought the building was acceptable."
    • 3.6 "Not very clean."
      4.4 "56% said rooms were dirty."
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    Overall rating

    6.6 Good
    Based on 60 reviews
    • 9.4 "Terrific location."
    • 7.1 "Good service."
    • 6.1 "Average comfort."
    • 5.1 "Rooms are ok."
    • 5.1 "Breakfast is mediocre."
    • 3.4 "Not very clean."

    Overall rating

    6.7 Good
    Based on 36 reviews
    • 9.6 "Terrific location."
    • 7.4 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 6.3 "Average comfort."
    • 5.5 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Spacious rooms"
    "Great shopping"
    "Modern Hotel"
    data provided by TrustYou
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