Hotel Los Itzaes

Av. 10 Lt. 3 Esq 6 Bis Entre, 77710 Playa del Carmen, QR, Mexico
+52 984 873 2398

฿ 3,115+

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Overall guest ratings

8.5/10 Excellent
Based on 113 reviews

Review highlights

  • 10.0
  • 9.6
  • 9.4
  • 3.5

Good to know

  • Spacious rooms
  • Wonderful sightseeing
  • Friendly service


    show all


    Located at the heart of the charming holiday resort of Playa del Carmen just 150 m from the nearest sandy beach the Los Itzaes Hotel lies within a few paces of the famous 5th Avenue where a diverse selection of cosy bars stylish restaurants cafés nightclubs and traditional boutiques are to be found. Links to the public transport network are also just a few paces away (about 400 m). The Los Itzaes Hotel comprises a total of 16 rooms and features a lobby with a 24-hour reception desk as well as various facilities including a tapas bar an air-conditioned restaurant offering an exclusive selection of wines and a public Internet terminal. The laundry service may be taken advantage of and those arriving at the hotel by car may make use of the car park and garage facilities. The comfortable air-conditioned rooms each come with a bathroom a hairdryer satellite/ cable TV Internet access a hire safe and a balcony. There is a swimming pool and a sun terrace with sun loungers laid out ready for use on the roof terrace from whence wonderful views are to be had out over the city the blue sea and the offshore island of Cozumel. Various water sports are on offer from local providers on the beach and the nearest golf course lies about 3 km away.

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    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Outdoor pool
    • No smoking
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Terrace/Patio
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    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 113 reviews
    • 10.0 "Awesome vibe."
    • 9.6 "World class service."
    • 9.4 "Excellent pool."
    • 9.3 "Terrific location."
    • 9.0 "Perfectly clean."
    • 3.5 "Breakfast is below average."
    • 3.2 "Terrible amenities."
    • 1.4 "Food is inedible."
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    Overall rating

    8.6 Excellent
    Based on 113 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.4 "Excellent pool."
    • 9.3 "Terrific location."
      8.8 "88% liked the proximity to sightseeing."
    • 8.8 "Generally very clean."
      8.2 "82% said rooms were clean."
      8.4 "84% thought it was clean."
    • 8.0 "Rooms are great."
      9.1 "91% thought rooms were spacious."
      7.4 "74% said the beds were comfortable."
      8.2 "82% said rooms were clean."
    • 3.8 "Breakfast is below average."
    • 3.4 "Bad amenities."
      3.0 "70% thought the building wasn't nice."
    • 1.4 "Food is inedible."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Spacious rooms"
    "Wonderful sightseeing"
    "Friendly service"
    data provided by TrustYou

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