Overview

Koox Caribbean Paradise Hotel

5 Avenida Norte Esquina, 77710 Playa del Carmen, QR, Mexico
+52 984 803 2032

฿ 1,597+

Overall guest ratings

7.3/10 Good
Based on 314 reviews

Review highlights

  • 9.6
  • 8.6
  • 4.3
  • 4.3

Nearby

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    About

    Koox Caribbean Paradise Hotel puts you within a 15-minute drive of El Camaleon Golf Club and features airport drop-off service (available on request). Guests can enjoy the outdoor pool or take advantage of nearby scuba diving. Plasma TVs, rainfall showerheads, and free WiFi are offered in all rooms.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Outdoor pool
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • ATM on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Spa
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.3 Good
    Based on 314 reviews
    • 9.6 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      9.4 "94% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 8.6 "Pool is good."
    • 6.8 "Service is ok."
    • 5.9 "Breakfast is mediocre."
    • 5.7 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
    • 4.3 "Rooms are not good."
      3.4 "66% complained about the bathroom."
      1.9 "81% thought they were poorly maintained."
      4.0 "60% didn't like the uncomfortable beds."
      4.6 "Air conditioning was criticized by 54%."
      2.9 "71% said rooms were small."
      3.9 "61% had problems with the shower."
      3.1 "69% thought the tv was sub-standard."
      0.0 "For 100%, the rooms looked old."
      1.7 "83% said the bathroom was dirty."
    • 4.3 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      4.0 "60% complained about the elevator."
    • 3.4 "Not very comfortable."
      4.0 "60% didn't like the uncomfortable beds."
      4.6 "Air conditioning was criticized by 54%."
      2.9 "71% said rooms were small."
      2.5 "75% thought it was too noisy."
    • 2.0 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
    • 1.0 "Horrible vibe."
      0.0 "100% criticized the unstylish hotel."
      2.5 "75% criticized the plain hotel."
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    Overall rating

    7.3 Good
    Based on 197 reviews
    • 9.7 "Terrific location."
    • 7.1 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 6.5 "Average value."
    • 5.1 "Average cleanliness."
    • 4.0 "Rooms are not good."
      3.1 "69% complained about the bathroom."
      2.0 "80% thought they were poorly maintained."
      4.1 "59% didn't like the uncomfortable beds."
      2.9 "71% said rooms were small."
      4.2 "Air conditioning was criticized by 58%."
    • 3.9 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      3.8 "62% complained about the elevator."
    • 3.2 "Quite uncomfortable."
      2.9 "71% said rooms were small."
      4.1 "59% didn't like the uncomfortable beds."
      4.2 "Air conditioning was criticized by 58%."
    • 1.3 "Horrible vibe."
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    Overall rating

    7.1 Good
    Based on 103 reviews
    • 9.5 "Terrific location."
    • 8.8 "Pool is good."
    • 6.9 "Service is ok."
    • 5.9 "Average cleanliness."
    • 4.4 "Rooms are not good."
    • 4.3 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
    • 3.1 "Quite uncomfortable."
    • 0.9 "Horrible vibe."
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    Overall rating

    7.6 Good
    Based on 12 reviews
    • 4.3 "Rooms are not good."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
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