Overview

Iberostar Paraiso del Mar
Best Housekeeping Staff

Carretera Chetumal-Puerto Juarez Km 309, 77710 Playa del Carmen, QR, Mexico
+52 984 877 2800

฿ 5,824+

Overall guest ratings

8.9/10 Excellent
Based on 460 reviews

Review highlights

  • 9.4
  • 9.2
  • 9.2
  • 5.9

Good to know

  • Great menu
  • Recreation staff is nice
  • Pleasant hotel grounds
  • Friendly service

Nearby

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    About

    At Iberostar Paraiso Del Mar All Inclusive, you'll have access to onsite scuba diving, snorkeling, and windsurfing. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and body treatments. El Mercado, one of 7 restaurants, serves international cuisine and is open for dinner. 4 bars/lounges and a nightclub are other highlights at this all-inclusive resort, and rooms offer free minibar items and balconies.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Babysitting or child care
    • Internet
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Free parking
    • Pool table
    • Private beach
    • Designated smoking area
    • Non-smoking rooms available
    • Business centre
    • Child-friendly
    • Concierge service
    • Laundry facilities
    • Meeting/Banquet facilities
    • Child pool
    • Tennis
    • Cable or satellite TV
    • Safe
    • Sauna
    • Pets not allowed
    • Steam room
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.9 Excellent
    Based on 460 reviews
    • 9.4 "Perfectly clean."
      9.0 "90% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.2 "Excellent amenities."
      9.2 "92% found the grounds to be nice."
      9.2 "92% thought the building was wonderful."
      8.2 "82% enjoyed the lobby entrance."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.0 "90% said the recreation staff was great."
      9.7 "97% thought the service was very professional."
      8.8 "88% found the restaurant service to be one of the best."
      10.0 "Housekeeping was great, according to 100%."
      10.0 "100% said the concierge service was amazing."
    • 8.4 "Location is great."
      7.0 "70% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
      8.8 "88% liked the proximity to sightseeing."
      7.3 "Good access to the airport, said 73%."
    • 7.9 "Nice rooms."
      9.0 "90% said rooms were clean."
      9.4 "94% thought rooms were spacious."
      8.2 "82% enjoyed the furniture."
      10.0 "100% loved the minibar."
      9.2 "92% thought the view was good."
      10.0 "100% enjoyed the balcony."
    • 5.9 "Breakfast is mediocre."
    • 5.0 "Internet is average."
      5.0 "50% thought it was adequately priced."
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    Overall rating

    9.2 Excellent
    Based on 285 reviews
    • 9.5 "Perfectly clean."
      10.0 "100% thought it was clean."
      9.2 "92% said rooms were clean."
    • 9.3 "Excellent amenities."
      9.3 "93% found the grounds to be nice."
      9.2 "92% thought the building was wonderful."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      8.8 "88% said the recreation staff was great."
    • 8.4 "Rooms are great."
      9.2 "92% thought rooms were spacious."
      9.2 "92% said rooms were clean."
    • 8.4 "Location is great."
      10.0 "100% liked the proximity to shopping."

    Overall rating

    9.3 Excellent
    Based on 174 reviews
    • 9.4 "Perfectly clean."
      10.0 "100% thought it was clean."
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.0 "90% said the recreation staff was great."
      9.8 "98% thought the service was very professional."
    • 9.2 "Excellent amenities."
      9.3 "93% found the grounds to be nice."
      9.3 "93% thought the building was wonderful."
    • 8.4 "Location is great."
    • 7.9 "Tasty food."
      7.5 "75% loved the menu selection."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Great menu"
    "Recreation staff is nice"
    "Pleasant hotel grounds"
    "Friendly service"
    data provided by TrustYou

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