Overview

Iberostar Grand Hotel Paraiso
Top Romantic Hotel

Carretera Chetumal - Puerto Juarez, Km. 309, 77710 Playa del Carmen, QR, Mexico
+52 984 877 2800

฿ 11,353+

Overall guest ratings

9.6/10 Excellent
Based on 501 reviews

Review highlights

  • 9.6
  • 9.5
  • 9.4
  • 5.6

Good to know

  • Great menu
  • Pleasant hotel grounds
  • Friendly service
  • Recreation staff is nice

Nearby

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    About

    Iberostar Grand Hotel Paraiso All Inclusive is a beachfront hotel located on Playa Paraiso (Quintana Roo), just a few miles from Cancun, Playa del Carmen, Tulum, and the island of Cozumel.

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    Expedia

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Room service
    • ATM on-site
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Tennis
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Sauna
    • Free parking
    • Pool table
    • Non-smoking rooms available
    • Beachfront
    • Adults only
    • Business centre
    • Gift shop
    • Meeting/Banquet facilities
    • Golf
    • Cable or satellite TV
    • Safe
    • Pets not allowed
    • Steam room
    • Free valet parking
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    9.6 Excellent
    Based on 501 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      10.0 "100% said the recreation staff was great."
      10.0 "100% thought the service was very professional."
      7.3 "73% said the booking process went smoothly."
      10.0 "100% found the restaurant service to be one of the best."
      10.0 "100% said the reception staff was great."
      8.9 "Lovely bar service, according to 89%."
      8.9 "89% were happy with the room service."
      10.0 "Housekeeping was great, according to 100%."
    • 9.5 "Perfectly clean."
      9.0 "90% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.4 "Excellent pool."
    • 9.3 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 9.3 "Very comfortable."
      10.0 "100% thought rooms were spacious."
      9.5 "95% said the beds were comfortable."
      8.4 "84% thought it was pleasantly quiet."
    • 5.6 "Internet is average."
      6.3 "63% thought the wifi quality was ok."
    • 5.4 "Breakfast is mediocre."
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    Overall rating

    9.5 Excellent
    Based on 440 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.9 "99% said the recreation staff was great."
      10.0 "100% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
    • 9.5 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 9.5 "Excellent pool."
    • 9.4 "Awesome vibe."
      9.4 "94% enjoyed the friendly atmosphere."
      9.6 "96% said it was a stylish hotel."
      10.0 "100% thought the hotel was luxurious."
      8.4 "84% thought, the hotel was modern."
    • 9.4 "Perfectly clean."
      8.9 "89% said rooms were clean."
      10.0 "100% thought it was clean."
    • 5.0 "Breakfast is mediocre."

    Overall rating

    9.6 Excellent
    Based on 60 reviews
    • 9.7 "World class service."
      10.0 "100% said the recreation staff was great."
      9.9 "99% found the staff to be very friendly."
    • 9.4 "Excellent pool."
    • 9.3 "Very comfortable."
    • 9.3 "Perfectly clean."
    • 9.1 "Food is to die for."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Great menu"
    "Pleasant hotel grounds"
    "Friendly service"
    "Recreation staff is nice"
    data provided by TrustYou

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