Overview

Hotel Pelicano Inn

8 Norte entre 5a. Ave. y Zona Fed Maritima, 77710 Playa del Carmen, QR, Mexico
+52 984 873 0997

฿ 2,955+

Overall guest ratings

7.3/10 Good
Based on 1,006 reviews

Review highlights

  • 9.5
  • 8.5
  • 4.4
  • 4.4

Good to know

  • Beach nearby

Nearby

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    About

    At Hotel Pelicano Inn, you'll be within a 15-minute drive of El Camaleon Golf Club. Guests can grab a bite to eat at the restaurant, or indulge in beachside massages, body wraps, or facials. A beach bar and a bar/lounge are other highlights, and rooms offer balconies and refrigerators.

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    Amenities

    • Free Wi-Fi
    • Spa
    • Internet
    • Bicycle hire
    • Restaurant
    • Bar/Lounge
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Room service
    • Express check out
    • Pets not allowed
    • Private beach
    • Designated smoking area
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    Based on 1,006 reviews
    • 9.5 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      9.1 "Easily accessible by car, said 91%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 8.5 "Beach is lovely."
    • 6.6 "Service is ok."
      6.9 "69% said the reception staff was ok."
      6.2 "Only 62% thought the service was professional."
      5.5 "Only 55% found the restaurant service to be good."
      6.0 "60% thought the management was tolerable."
    • 4.4 "Breakfast is below average."
    • 4.4 "Rooms are not good."
      3.1 "69% didn't like the uncomfortable beds."
      3.0 "70% complained about the bathroom."
      4.6 "54% thought the tv was sub-standard."
      0.6 "94% thought they were poorly maintained."
      0.5 "For 95%, the rooms looked old."
      4.7 "53% had problems with the shower."
      1.7 "83% found problems with the furniture."
      4.2 "Air conditioning was criticized by 58%."
      4.5 "55% said the bathroom was dirty."
    • 3.3 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
      3.6 "64% criticized the plain hotel."
      3.2 "68% didn't like the unstylish hotel."
    • 2.4 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
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    Overall rating

    7.5 Good
    Based on 653 reviews
    • 9.4 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.7 "Beach is lovely."
    • 6.5 "Service is ok."
      5.8 "Only 58% thought the service was professional."
    • 5.0 "Breakfast is mediocre."
    • 4.9 "Rooms are not good."
      3.3 "67% didn't like the uncomfortable beds."
      3.3 "67% complained about the bathroom."
      4.6 "54% thought the tv was sub-standard."
      4.7 "53% had problems with the shower."
      0.9 "91% thought they were poorly maintained."
      0.7 "For 93%, the rooms looked old."
      4.3 "Air conditioning was criticized by 57%."
      1.5 "85% found problems with the furniture."
    • 3.6 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
    • 2.5 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
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    Overall rating

    7.5 Good
    Based on 261 reviews
    • 9.5 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
    • 8.5 "Beach is lovely."
    • 6.7 "Service is ok."
      6.2 "Only 62% thought the service was professional."
    • 5.1 "Breakfast is mediocre."
    • 4.5 "Rooms are not good."
      4.6 "54% thought the tv was sub-standard."
      3.1 "69% complained about the bathroom."
      3.2 "68% didn't like the uncomfortable beds."
      4.4 "56% had problems with the shower."
      0.4 "For 96%, the rooms looked old."
    • 3.4 "Vibe wasn't good."
      0.9 "91% criticized the unstylish hotel."
      3.6 "64% criticized the plain hotel."
    • 2.4 "Disappointing internet connection."
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    Overall rating

    7.9 Good
    Based on 90 reviews
    • 9.3 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
    • 8.4 "Beach is lovely."
    • 6.8 "Service is ok."
    • 4.9 "Not very comfortable."
      3.2 "68% didn't like the uncomfortable beds."
    • 4.4 "Rooms are not good."
      3.2 "68% didn't like the uncomfortable beds."
      4.6 "54% thought the tv was sub-standard."
    • 3.0 "Horrible vibe."
    • 2.3 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
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    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Beach nearby"
    data provided by TrustYou

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