Overview

Hotel Kinbe
Top City Hotel

Calle 10 Norte Entre 1a Y 5a, 77710 Playa del Carmen, QR, Mexico
+52 984 873 0441

฿ 3,174+

Overall guest ratings

8.3/10 Excellent
Based on 919 reviews

Review highlights

  • 9.3
  • 9.2
  • 4.6
  • 4.2

Good to know

  • Friendly service
  • Good restaurants & bars in the area
  • Beach nearby

Nearby

    show all

    About

    Hotel Kinbe puts you within a 15-minute drive of El Camaleon Golf Club and features an airport shuttle (available 24 hours). Guests can enjoy the outdoor pool, and hiking/biking trails, kayaking, and parasailing are nearby. A rooftop terrace and a seasonal outdoor pool are other highlights, and rooms offer pillowtop beds and flat-screen TVs.

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    Amenities

    • Free Wi-Fi
    • Car hire
    • Concierge service
    • Laundry service
    • Outdoor pool
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • ATM on-site
    • Laundry facilities
    • Room service
    • Child pool
    • Indoor pool
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 919 reviews
    • 9.3 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Easily accessible by car, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      8.9 "Management was excellent, said 89%."
    • 6.9 "Average amenities."
    • 4.6 "Rooms are not good."
      2.6 "74% said rooms were small."
      3.2 "68% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      3.7 "Air conditioning was criticized by 63%."
      3.5 "65% found problems with the furniture."
      3.7 "63% had problems with the shower."
      3.6 "64% criticized the small bathroom."
      1.3 "87% said the bathroom was dirty."
      4.6 "54% were disappointed with the minibar."
      1.5 "85% thought the tv was sub-standard."
    • 4.2 "Not very comfortable."
      2.6 "74% said rooms were small."
      3.7 "Air conditioning was criticized by 63%."
      3.6 "64% criticized the small bathroom."
    • 4.0 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
    • 3.7 "Breakfast is below average."
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    Overall rating

    8.2 Excellent
    Based on 726 reviews
    • 9.2 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
      9.5 "95% thought the service was very professional."
    • 6.4 "Average value."
    • 4.5 "Internet is poor."
      4.6 "54% said the wifi quality was bad."
    • 4.1 "Rooms are not good."
      2.7 "73% said rooms were small."
      2.7 "73% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      3.3 "67% found problems with the furniture."
      3.7 "63% had problems with the shower."
      3.3 "Air conditioning was criticized by 67%."
      4.0 "60% criticized the small bathroom."
      2.1 "79% said the bathroom was dirty."
      1.4 "86% thought the tv was sub-standard."
    • 4.0 "Breakfast is below average."
    • 3.7 "Not very comfortable."
      2.7 "73% said rooms were small."
      3.3 "Air conditioning was criticized by 67%."
      4.0 "60% criticized the small bathroom."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 82 reviews
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
    • 9.3 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
    • 7.0 "Good amenities."
    • 6.4 "Pool is mediocre."
    • 4.9 "Rooms are not good."
      2.6 "74% said rooms were small."
    • 4.4 "Not very comfortable."
      2.6 "74% said rooms were small."

    Overall rating

    8.2 Excellent
    Based on 110 reviews
    • 9.5 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 6.7 "Average amenities."
      6.2 "62% thought the building was acceptable."
    • 4.6 "Rooms are not good."
      2.9 "71% said rooms were small."
      3.2 "68% complained about the bathroom."
    • 4.3 "Not very comfortable."
      4.9 "51% thought it was too noisy."
      2.9 "71% said rooms were small."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Good restaurants & bars in the area"
    "Beach nearby"
    data provided by TrustYou

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