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Hotel Cielo

Calle 4 entre la 5a y 10a Avenida, 77710 Playa del Carmen, QR, Mexico
+52 984 873 1227

฿ 3,735+

Thu 8/12 Check in
Fri 9/12 Check out

Overall guest ratings

8.4/10 Excellent
Based on 128 reviews

Review highlights

  • 9.6
  • 9.6
  • 9.6
  • 6.5

Good to know

  • Clean hotel facilities
  • Fair breakfast prices
  • Beach nearby
  • Friendly service

Nearby

    show all

    About

    A stay at Hotel Cielo places you in the heart of Playa del Carmen, walking distance from Yucatek Divers and Central Square. This hotel is within close proximity of Playa del Carmen Maritime Terminal and Nuestra Senora del Carmen Catholic Church.

    Rooms

    Make yourself at home in one of the 18 individually decorated guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

    Amenities

    Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless Internet access and concierge services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

    Dining

    Enjoy a satisfying meal at a restaurant serving guests of Hotel Cielo.

    Business, Other Amenities

    Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is available for a surcharge.

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    Amenities

    • Free Wi-Fi
    • Car hire
    • Internet
    • Concierge service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Storage available
    • Terrace/Patio
    • Safe
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 128 reviews
    • 9.6 "Food is to die for."
    • 9.6 "World class service."
    • 9.6 "Terrific location."
    • 9.5 "Wonderful beach."
    • 9.1 "Perfectly clean."
    • 6.5 "Rooms are ok."
    • 4.9 "Not very comfortable."
    • 4.0 "Internet is poor."
    View all review categories

    Overall rating

    8.2 Excellent
    Based on 113 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
    • 9.5 "Food is to die for."
    • 9.5 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
    • 9.4 "Wonderful beach."
    • 8.9 "Generally very clean."
      8.6 "86% said rooms were clean."
    • 6.4 "Rooms are ok."
    • 4.7 "Not very comfortable."
    • 4.0 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.7 Excellent
    Based on 14 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.7 "Terrific location."
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Clean hotel facilities"
    "Fair breakfast prices"
    "Beach nearby"
    "Friendly service"
    data provided by TrustYou

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