Overview

Hacienda Tres Rios Resort Spa & Nature Park

Carretera Cancún Tulum Km 54, 77760 Playa del Carmen, QR, Mexico
+52 984 877 2400

฿ 6,043+

Overall guest ratings

8.4/10 Excellent
Based on 397 reviews

Review highlights

  • 8.6
  • 7.5
  • 7.5
  • 6.7

Good to know

  • Great menu
  • Friendly service
  • Friendly atmosphere
  • Recreation staff is nice

Nearby

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    About

    Putting you within a 15-minute drive of El Camaleon Golf Club, Hacienda Tres Rios - All Inclusive offers a private beach where you can enjoy cabanas, yoga, and beachside drinks. There's plenty of fun with the 2 outdoor pools and lazy river, and guests in the mood for pampering can visit the spa to indulge in hot stone massages, aromatherapy, and reflexology. Casa Las Islas, one of 6 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. There are 2 poolside bars and 3 bars/lounges, and rooms at this upscale resort get the details right with free minibar items and iPod docks.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Child-friendly
    • ATM on-site
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Pool table
    • Private beach
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Business centre
    • Child pool
    • No smoking
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 397 reviews
    • 8.6 "Location is great."
    • 7.5 "Nice rooms."
      10.0 "100% thought rooms were spacious."
      8.2 "82% thought the view was good."
      8.9 "89% said rooms were clean."
    • 7.5 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      9.6 "96% said the recreation staff was great."
      7.5 "75% were happy with the room service."
    • 6.7 "Food is average."
    • 5.0 "Beach is so-so."

    Overall rating

    8.4 Excellent
    Based on 142 reviews
    • 8.4 "Location is great."
    • 7.6 "Nice rooms."
    • 7.5 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 6.8 "Food is average."
      7.0 "70% loved the menu selection."
    • 4.7 "Ugly beach."

    Overall rating

    8.1 Excellent
    Based on 254 reviews
    • 8.4 "Location is great."
    • 8.3 "Good value."
    • 8.3 "Amenities are good."
      8.6 "86% thought the building was wonderful."
    • 7.5 "Nice rooms."
    • 7.5 "High comfort."
    • 6.3 "Food is average."
    • 4.6 "Ugly beach."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Great menu"
    "Friendly service"
    "Friendly atmosphere"
    "Recreation staff is nice"
    data provided by TrustYou

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