Overview

Family Club Grand Riviera Princess

Prolongación 5ta Avenida Mza 20 Lote 06, 77710 Playa del Carmen, QR, Mexico
+52 984 877 3500

฿ 4,889+

Overall guest ratings

8.5/10 Excellent
Based on 487 reviews

Review highlights

  • 8.7
  • 8.5
  • 7.9
  • 6.5

Good to know

  • Nice building
  • Friendly service

Nearby

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    About

    At Family Club Grand Riviera Princess All Inclusive, you can spend time at the beach sipping drinks, plus you'll be within a 15-minute drive of El Camaleon Golf Club. 12 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and body treatments. Serving international cuisine, Verde is one of 9 restaurants and 9 bars/lounges. There's a nightclub and a free kid's club, and rooms at this upscale resort offer balconies or patios and jetted tubs.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Child-friendly
    • ATM on-site
    • Babysitting or child care
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Sauna
    • Free parking
    • Playground
    • Pool table
    • Storage available
    • Terrace/Patio
    • Business centre
    • Child pool
    • Safe
    • Pets not allowed
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 487 reviews
    • 8.7 "Pool is good."
    • 8.5 "Amenities are good."
      8.1 "81% thought the building was wonderful."
      9.5 "95% found the grounds to be nice."
    • 7.9 "Good location."
      10.0 "100% appreciated the closeness to the beach."
    • 7.8 "Good breakfast."
    • 7.8 "Good service."
      8.9 "89% found the staff to be very friendly."
      10.0 "100% said the recreation staff was great."
      8.9 "89% found the restaurant service to be one of the best."
    • 6.5 "Food is average."
      5.9 "Only 59% were satisfied with the menu."
      5.0 "50% thought the dining experience was appropriate."
    • 6.3 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      5.2 "Beds were acceptable for 52%."
    • 3.1 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    Based on 487 reviews
    • 8.7 "Pool is good."
    • 8.5 "Amenities are good."
      9.3 "93% found the grounds to be nice."
    • 8.1 "Great service."
    • 8.0 "Beach is lovely."
    • 7.7 "Good location."
    • 6.4 "Food is average."
    • 5.8 "Rooms are ok."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Nice building"
    "Friendly service"
    data provided by TrustYou

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